We've worked with this property management company for the past year and have had a great…read moreexperience. The team has always been professional, responsive, and easy to work with. What we appreciated most was how organized and proactive they were throughout the entire year. Maintenance requests were addressed in a timely manner, communication was clear, and they consistently made us feel valued as clients. We truly appreciate their reliability and would definitely recommend them.

We picked them to manage my mother in laws property. Hass was upfront, transparent and answered…read moreall questions we needed. When we met Hass to discuss our needs he was great, not pushy or "salesman" tactics and felt like a good fit and someone we want on our side. Highly recommend.

This company is completely un organized. After getting an approval on my application, and accepting…read morethe move-in date change and the deposit amount. I was then told that my application had to Undergo another review. I was penalized because the current property manager that I pay my rent to was not as responsive as the young lady would like her to be. Put in my 30 day notice assuming I was already approved for the property, because that is what I was told. And now I'm left in the month of December without a home and 20 days. Thank you very much PropertyADVANTAGE you did a great job.

In as real estate broker, this is the only property management company to whom we refer our…read moreclients. Professional, caring management with a clear focus on maintaining a solid relationship between landlord and tenant. I have absolute assurance that issues are handled promptly and my clients are protected.

I had never rented before so I was anxious about the process. Craig was first rate from the initial…read morecontact to the completion of the lease . He was easily accessible , answered my many questions quickly and never made it seem a burden . There was definitely a personal touch . He was accurate in telling me what the rent would be ...he rejected a potential client or two and eventually settled on a tenant who turned out to be very reliable paying and returned the space back to me in very good condition. I can't recommend Craig and his Exceptional Property Management team enough . You will not be disappointed . Sincerely Brian O.

I worked with some other company prior to Exceptional Property Management (EPM) and they wasted my…read moretime and couldn't get my place rented for over 2 months. After 2 weeks of switching to EPM, my place was rented at a price I'm happy with and EPM commission is fairly priced. But what I like the most is working with Greg from EPM who is very professional and always responds to messages in a timely manner. Highly recommend them. Thank you Greg!

Greg has managed multiple properties for me for the past 4 years and he's been a lifesaver and a…read moregreat member of the team. He has an easy can do approach when issues occur and it's always a pleasure to work with him to get those solved. He always makes himself available if any questions or concerns come up and if he's not available, he gets back to me usually within the same working day if not next day. Definitely someone you want on your team when you're entrusting the management of your valuable property. I wish he covered more area so I can have him manage other properties I own outside of his zone. Thanks Greg!

I am an owner and I deal with a lot of property managers. If I can use 3 words to describe…read moreprogressive property management, I would use "drag", "ghost" and "cheating". Unitiey and Cecilia are the two leasing managers I worked with and they suck. I'm risking my payout by writing this. I still have not got a penny from ppm after a week the cashier's check was deposited to ppm's account. Unitiey did great photos and great listing description and hosted 2 open houses and was able to locate a tenant for me within 3 weeks. I acknowledge her effort and give her credits for great marketing skills, but I scold her for missing most important point of being an owner's representative. She 1st didn't send out an inspection report before releasing keys. And I was told she would send out on 2 days before moving in. 2nd she released keys without my approval and without a renter's insurance policy in place, which were all agreed upon in lease. 3rd she omitted checking the interior of appliances and omitted dirty and unclean conditions of the fridge and then later on after moving in told owner it's "damages" in her inspection report sent 5 days after moving in .this is ethical issue more than breach of fudiciary duty. If she knew the issue, whyndid she release the keys unauthorizedly? if she omitted the issue, why did she use tenant's provided photo in her report. She is literally cheating on her inspection report. During the process, she asked me to reduce price because people is withdrawing their application, and 20 minutes after i said fine, let's reduce price, she told me ok, we have an application. She literally withhold that application information to push me for price reduction. When i confronted her boss about this, her boss explained that those 2 candidates didn't meet my qualifications requirements because I prefer dual income and no pet. I 'm like, they have 680 plus scores and have 3x income and they have enough qualifications and visited open houses. they are way better than the recommendation she made which had 2 collections and 634 fico. She even missed 1 collections from this candidate and she calls thos 680 plus one not "qualified " ? Cecilia's story is simple. she is a ghosting expert. Last week, because of unitiey's ommition of the fridge condition, tenants wanted to have a replacement fridge. So i drafted the fridge addendum and asked tennats to sign. One signed last week and the other one hasn't. I constantly asked her to remind tenants to sign promptly so we can move forward with an agreement and tenants can have the new fridge. From friday to today, no response from cecilia and my movers showed up at the door and wanted to have access. called her texted her and again, no response. had to call her office front desk to get connected to her and again she said she doesn't know about the signatures. I had to drop by and we heard water is running inside of the home, side gate was open, and water meter was running and had to text her and advised her this is an emergency situation. we got in after notifying her. and she then texted me I didn't give her 24 hour notice. Come on, imhave been asking for approval since last friday and she ghosted me like forever . i am done with progressive. btw, when you have minor issues and you need help. the entire office was just silent and owner would ghost you as well. Deven was the only one that can actually get things done and tried to help. he had to jump in to draft the lease and unitiey and cecilia would play ghosting whenever i really needed help. I mean, tenants are great qualified tenants and what they asked are reasonable and understandable. they were filtered off by progressive and I basically did all the screening myself because progressive failed to do their job. Btw, progressive sent me termination notices after their own omissions on inspection. I said fine, I'm gonna terminate you and are you open to do it by end of this month? deven said fine on the phone. When i actually switched the pm, cecilia said you didn't give me proper notice. I'm like, what the ?!! you terminated me and now you are complaining i didn't notice you..

Well who else can say they had the pleasure of having an amazing landlord as our realtor?! Us! Joe…read moreis by far the most professional, respectful, and knowledgeable landlord/realtor we have ever met and we have met quite a few. My family and I have complete trust in Joe and took his advice and suggestions to heart while searching for our dream home. He has great communication skills and was straightforward with what steps we needed to take which my husband and I truly appreciated because it showed us he really cared about helping us and was genuinely sincere since the first day we met him. To start off, we were really hesitant to finally take that step to buy a house and after bringing up our concerns to Joe, he empathized with us and gave us piece of mind throughout the process from tips to pre qualifying to taking that step to put our first offer. Thankfully, our offer was accepted and we are finally moved into our first home...hopefully the first of many... :) It is very difficult to find a realtor that doesn't sugar coat anything, is honest, hardworking, knowledgeable, and empathizes with any concerns/questions you may have along the process but we found him and its Joe!! Lastly, thank you Joe for being such a genuinely nice hardworking, and generous person that without you wouldn't be settling in our new home.

Me and my wife are new home owners thanks to Joe. Very professional and respectful. This process…read morewould have been hell without him. I couldn't believe it when he got us an $8,000.00 credit towards our closing costs, truly a blessing! He's not your average agent or broker, he becomes your friend and mentor through the whole process. There's no hidden agenda with Joe, truly an honest and down to earth person!

Stephan Longard and his group have been absolutely wonderful. He's honest and expert in advisement…read more His rates are HIGHLY competitive. And his staff is extremely efficient. I could not ask for anything more. I totally lucked out in finding this company, and cannot recommend them more highly.

I was renting a property from Saddleback Realty and I must give them a 5 star review based on how…read moreprofessional Stephen and his team made our move-out experience stress free. They look out for both parties (Tenants and Landlords) and provide a move out checklist that was sensational at getting all of our deposit back. I highly recommend this company. Albert

Ive always considered leaving reviews on services (both good and bad) throughout my life, and until…read morethis very moment, I have failed to do so. However, with such an incredible service, and most importantly, a massive contribution, pristine guidance, and whole hearted support in one of my ultimate dreams to come true, how can I not and why would not? Sergio is a rare gem in the real estate industry - a man of true morals, extensive knowledge, and incredible empathy, patience, and understanding. Sergio is not solely looking for a paycheck, but rather the best interest of his client - as if he were buying the home himself. As mentioned, buying a home has always been one of my ultimate dreams to come true, and quite frankly, the process of buying a home is very stressful and overwhelming. But with Sergio on my side, he really did help and support me through this entire process with ease and pro activity. Sergio demonstrated extreme patience and knowledge, pointing out flaws and detrimental factors of homes that I thought were wholesome houses. Without him on my side, I'm more than sure I would've regretted my home purchase due to pressure, impatience, and stress. I now sit back on my porch and admire my kids play on the front yard of our new home, I cannot thank Sergio enough. Please do not hesitate to purchase a home with Sergio by your side - you will experience this review yourself , and you definitely won't regret your decision of buying a house with Sergio. Again, from the three of us, thank you so much Sergio. May GOD bless you, your family, and your future endeavors

It's been 3 months now since closing on my home. Sergio was professional and answered all our…read morequestions. He had to work not only with myself but with my family, and everyone knows it's hard to please multiple people with different wants or needs. He made it flawless and painless. Sergio was always available when needed and took his time to make sure we understood the step by step processes and knowing the do's and don'ts when buying a home. He's friendly, funny, relatable and all around a genuine person who wants to help. He was there for us during the process, making sure the sellers fixed any issues we addressed before closing. He was there after to make sure we were good and ask if anything else needs to be addressed or looked at but like I said, he made it painless and almost stress free. I'm buying a house for the first time, of course I'm stressed. However, I would 100% recommend Sergio to help you buy your forever home. Definitely worth making that call.