Environment was great with a nice ambiance, however it was quite noisy and all the smoothies or non-herbal or teapot drinks were way too sweet. When I bought their mango milk smoothie drink I barely drank it because it was way too sweet & you can easily see the sugar settle about 3/4 of the cup of you leave it sitting there for a while. Excellent place to just relax with a group of friends if your interested in both Asian games like San Guo Sha or English games like Munchkins. Although I highly recommend not getting anything with too much sugar if your drinking late at night. read more

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The only thing I remember from my visit to Utopia was the rancid smell coming from almost all the board games. No it's not because the games are old but because when customers eat and play the games at the same time they touch the game pieces and boards with their greasy hands, the food grease gets transferred to the games and overtime it really starts to smell. Especially when the game boxes are closed the bacteria inside really does get a chance to cultivate and stink up the game so when you go to open it you get hit with the odour from unsanitary games. Monopoly was the worst. read more

9 pm on a Saturday, there are about 7! Empty tables but we can't get seated because they're all reserved for people who aren't there. But we could come back at midnight! For a group of 3 people. Seriously wtf. Last time we went we couldn't get seated because they said they didn't take reservations. Don't bother with this place! read more

A great place to relax and hang out with your friends while playing board games. The minimum purchase per person is $3.99 which, compared to other board game cafes, is cheap! It is quite large inside so finding space is never an issue. There is a slight language barrier for service but it has been consistent. They have an electronic darts machine, electronic mahjong tables and lots of board games. A lot of the board games are Chinese, but the main favourites are there. The menu is your standard bubble tea menu - nothing pops up or is memorable but that's okay because people are really there for the games, anyways! read more

I thought the drinks / food was a little overpriced (compared to other board game cafes) for the options / quantity. I liked their tapioca though. Board game options were also more limited than a lot of others (not bad though), although I appreciate their comparatively large selection of Chinese board games for the demographic that needs those. They also don't require two fees for board games (ie pay for board games + drink order, which I know some places like snakes & lattes do), just the order. Staff was nice, we stayed a little longer than 3H (the limit per order per customer according to their menu) and they didn't kick us out or anything. Tip: Don't order the mcao Oreo cake, it's not worth (literally just cheap whipped cream and Oreo crumbs). Waffles when we went was also a little too soft. read more

Absolutely the worst cafe or whatever you want to call it, I've ever been to. The waitress was extremely disrespectful and rude. We were seated there for a good 15 minutes, completely confused on what's going on in this cafe because the waitress just left us there. We were not made aware of their "rule" that each person who steps foot into their store was required to purchase something. After just leaving another restaurant and finishing a huge meal with my friends, a few of us decided to pass on getting drinks/ dessert. I understand that every store has their own rules, and my friends and I were happy to obey them, but the way the waitress came off about it was extremely unprofessional. When we told her that only 3/8 of us were ordering she started to get upset with us. "Well everyone has to buy something, or everyone is going to be charged $5 because you're using the board games" Well first of all we were not even using any of their board games, we were just all siting there confused as to what was going on. Were we suppose to line up to place an order? Are we suppose to sit here and wait to get served? THERE WAS NO SERVICE, so we just assumed it was like a lobby/ food court kind of deal. The cafe was filled with empty tables, we were not disturbing any of their customers and we were NOT taking up room in their Cafe as half of it was empty. So my two friends and I just ordered and told the waitress we were just going to grab the drinks and leave the store, like a take out kind of deal. She leaves and comes back 5 minutes later with 2/3 of the items we order and said, "The people who didn't order have to leave the store right now ". I was absolutely upset at this point, I was like well, one of the orders didn't even come yet so they're just waiting with us, we will pay as soon as we get our order and leave the store. She threaten us saying that "her boss" was here so if the people who didn't purchase anything don't leave immediately she would charge us $5 extra for each person. Taking into account, everyone in the store was Asian expect for 3 of my friends who were brown and black. As we looked around the store, not everyone ordered something... Why was she just strictly picking on our table? She was so polite to all the other guest at the other tables, making small talks, asking if they needed anything else, taking away their garbage. My friends and I were polite when we walked in, we greeted her, and we were not being loud or disturbing. Discrimination? Maybe? So moving on, when the last order came my friend found hair in her sundae! That is disgusting- both the service and food. I paid $7 for a regular size cup of bubble tea which included the rude "service". When we went to pay she just threw the bills on the counter, walked away, and asked another guy who worked there to collect our payment. None of the staff said thank you or bye, nothing. Above all, please don't waste your time and money here. If you don't want someone to ruin your day just don't go there. If you're looking for a place to chill just go to Chatime which is like literally a 1 minute drive away. It is a much better atmosphere, friendly staff, and cheaper bubble tea. This place was hell just don't even bother going there. read more

[WARNING] Please avoid this horrible establishment at all costs. If you care about service, food quality, drink quality and the variety of board games then this is not the place to be. read more

+.5 Asian service is Asian Service. You go, you order, food comes faster than your boyfriend, you pay, and you leave. However, this place cannot even Asian service right. If i see you doing nothing but standing around for 15 mins in those cute leggings and i flag you down, don't you dare turn around and pretend to be busy, especially when we made i contact. If your going to rob me with these mediocre bbt and bargain bin food please do so efficiently The selection of games was lacking. A very standard collection with nothing new or exciting. You have Catan, monopoly, risk, Cards Against Humanity, Dominion etc. Standard but limiting. Not a place to go to if you are hoping to find a new favourite game The poker tables and the majong tables are what save this place. But good luck finding a seat because once that mob of asians sit down they are gonna be there the entire night. Dont bother unless you plan on using the poker tables or majong tables. read more

Great place to hang out with friends! They have an extensive menu of different drinks (bubble tea, Chinese teas, coffee) desserts (waffles, crepes), and savoury foods like chicken wings and fries. I had the taro milk tea with red bean (extra $1 for it) and it was good although on the sweet side. They have a whole wall shelf full of different games. They also have poker tables. Lots of seating. Service was fine. It was very loud and lively which was fine with me. Some may be bothered by this though. Overall, this is a great place to just chill out and have some fun! Would definitely return. read more

Third time. They're down a set of English Catan. Sad. Food: Ginger milk green tea ($4.99) - there's ginger bits in it. The green tea is oddly floral. It makes for a very strange combination. I know green tea isn't supposed to have caffeine in it, but I didn't sleep until 4am last night, and it wasn't for lack of trying. Veggie fried rice - I didn't buy it, and I didn't try the rice, but one of my girls (the one who ordered it) handed me a carrot from her rice, and it was cold. Not lukewarm, cold. She said that when she bit into hers, they were like ice cubes. I see a big issue there. The peas in her rice were also bitter (as attested by multiple people who ate her rice). Curry fish balls ($4.99) - I believe there were six fish balls. They were swimming in curry sauce. Notice to management: if you put that much curry in a bowl, expect people to spill...on your games. Service: Struggles with English. One of the servers bent really close to me while asking me a question about my drink, and her breath went into my mouth. It was gross. They didn't have onion rings in stock. I asked for separate bills. They told me they could separate my bill into four. I said that would be fine. They gave me one. Then, when they saw we were struggling with our bill (not fun to make change for 12 people), they told us they could split up our bill into three. At that point, I told them not to bother, as we had already figured out half of our bill. Ambiance: Table size is an issue. We wanted a table for 12. All the chairs were right next to one another (so middle people trying to get out of their seats isn't fun). If you want to play multiple games, it's very difficult because there isn't enough table space, especially once you have food and drinks going. Tough. read more

This is a hidden gem for board games - it's like a Chinese Snakes & Lattes. The place is actually quite large inside with a selection of board games, poker, jitz and automated mah jong tables! (at $10/hour/table) The minimum charge is $3.99 which is pretty good as you can stay as long as you want. To be safe, I ordered the Apple Green Tea which is not bad. Other orders were too sweet. Service is pretty accomodating despite a slight language barrier. read more

Evenings + board game cafes usually = jam packed, hour-long waits. However, at 10pm on a Friday night, my party was able to get a table of 8. Impressive. They don't have a sitting fee - only a requirement that you get a drink every so often. Quickly browsing their menu, after skimming through the typical bubble tea line up, I came across something interesting. Utopia served fruit-flavoured yakult drinks. For those that don't know, Yakult is the probiotic dairy drink that comes in the small clear/red plastic bottles, commonly had as a snack as a kid. It's a little sour but sweet at the same time. I had the large Green Apple Yakult drink with tapioca. +$1 for a large size, +$0.50 for tapioca. It was... alright. The green apple taste was too artificial and sugary for my liking, and I'm not sure I needed a large size Yakult drink. I'm happy I tried it, but it's not going to make a regular customer out of me. On to the board games - they have quite a large collection. My eye test counted at least 100. The games appear to be in relatively good condition. The game we ended up playing was not missing any cards or pieces, which is a good sign. In addition to board games, they also have mahjong tables, a couple electronic dart boards, cards, and magazines. One thing I found weird was that their menu says they will provide a maximum of 2 glasses of water per customer. Never seen that before. Oh well. read more

Coo place to bring friends and hang out. However servers can be rude some times but nothing too crazy. Overall would recommend

Tucked into the edge of a business park, UDT&M is a nice alternative to the busier bbt options around Warden & Steeles. Parking is still limited, given it's in a business park complex with spots just ringing the outer edges of the building. Inside the Mao-esque decor is gone, and it's more like a simple modern tea house with the same tables and benches, some couch seating, board games, magazines, comics and Foosball. Lunch specials are 11:30-2:30pm, M-F and it seems fairly quiet mid afternoon, and the (English) music isn't too loud in the background. The food menu has good variety but the majority of selection is in the drinks; typical bbt offerings plus some interesting options: egg nog, fresh fruit/veg juice, yogurt and yakult. Drink specials are in Chinese-only, so you may need to ask for translation. Service is friendly, and if you need wifi just ask for the password! read more

I've visited this spot twice over the past month and a couple of times when it first opened. They have a pretty grand selection of games, but they have definitely worn down in quality overtime due to usage. Many of the games we picked out, such as DixIt, was missing several game components leaving us to awkwardly substitute pieces to make it work. The drinks themselves are relatively subpar and are all served in plastic/paper containers. If you are eco-concious, this place is definitely not for you. The staff do what has to be done, but don't expect them to go above and beyond to make your stay enjoyable. My friend was harassed over a tip; I don't believe she will be coming back. Given the availability of cafes like this in Markham, it's decent but it has a long way to go before it can be considered satisfactory. read more

Utopia Dream Cafe - Coffee & Tea Near Me - Markham, Ontario

Minimum Cost per person for seating it is ok ， but really bad quilty drink with a high price

Aside from the previous review, the service here is really really subpar. The waitress was taking our order and pauses to take a call from her personal mobile phone.. what kind of waitresses do that?!? The drinks are still expensive and taste mediocre. One cool thing is they have really innovative mahjong tables that help you stack it together. read more

Drinks are not cheap but I guess you have to make up for the games somehow right? The waitresses always look exhausted and I don't think I've ever seen more than 2 servers running about. I feel bad sometimes because they look so overworked but at the same time I really just want my goddamn menu . My green apple green tea was $4.49 + $0.50 for tapioca and most standard drinks are in this range. The food is eh but they put cinnamon on their fries which is really strange to me... As for the games, they are not well preserved and many of them are missing pieces or are entirely in Chinese (bonus points for bilingualism). Not as many as say FTW or Snakes and Lattes, but decent selection. Also have mahjong tables and darts which is fun. Basically a decent place in Markham for a casual night out. read more

Like this place, although we came on a Saturday afternoon at 2 when it wasn't busy.--don't know what it's like when it's crowded. Hard to find if you don't know it's there-- it's around the back corner. Decor is college crowd grunge. The stand-out menu item, of course, is bubble tea ("boba"), of which they have an awesome selection, but they also have food-- the spicy soup was superb. read more

I always have a great time when I go with friends. Typically I go with a large group, about 8 people. Love playing resistance. Perfect for big groups. Staff are great and always make Good recommendation. I get the mango drink. So good. Gets pretty full on weekends and nights. read more

Went in on Sunday at 1pm wig a group of 9. The place is good for large group. They offer many different board games, but I don't know if it's free to use. They also offer mahjong, automatic align table is $10/hour; traditional table is $5/hour. Do not expect good food from this place, but the drinks are yummy. Food price is pretty expensive too, plus a drink on a side you are look at around than $18. Service was so-so. They don't have many staff to serve, probably didn't expect people comes in for lunch/food? The waitress wasn't very friendly while the waiter was better. I would go for a drink and some chit chat time, def not food. read more

My friend and I both ordered the same bubble tea drink. Both had sand in them, that was unacceptable. Also, the washrooms were gross. Service was so-so, waitresses didn't seem very happy to be there. The games were disorganized, pieces were mixed from other board games and some were missing. And there was only 1 of each game. It was quite noisy inside too. read more

Trash. The drink gave me and my girl a stomach ache. The server was aight tho. Only the red head. Other server was shit got all 3 drinks wrong. read more

i know this dish is a rip off already for what it is, but i like having it everywhere i go. scrambled egg with shrimp on white rice. most of the food items are decent here, you can give it a pass. but their version of the scrambled egg + rice was a disaster. not only did it come out as something different the past 2 times i ordered it, but when my order finally came out right this time. it tasted nothing like what i expected it to taste like. it just taste like oil, very minimal seasoning. anyway, they also made some changes that are notable, which i have nothing against because they do need to make money somehow. 1 order per person per 3 hours. it's fair. in the past u could stay there forever and only order one small item. and now that is is busy pretty frequently, i think the charge is fair. read more

The plaza is at the southwest corner of the intersection and the cafe is towards the back of the plaza. The atmosphere is pretty laid back and the cafe has a cupboard of board games, a separate cupboard of magazines, 2 darts machine, an old jitz table and a few mah jong tables. The menu holds no surprises - your standard mediocre bubble tea options and quality reflects the same. But of course the main attraction is the items listed above - and with the least expensive drink at $3.99, this is a great place to play board games with a bunch of friends. Unlike the famous Snakes and Latte, no additional fee is required to play board games. There are a wide variety of board games/card games here. While about half the options are Chinese games, there are still a lot of options ranging from your standard Settlers of Catan to a few zombie games. Since the cafe isn't really new, a few of the games look pretty battered but the few games I played were not missing any pieces. One of the card games I picked up was missing 1 non-crucial card out of a deck of 120, so overall I'm impressed. There's rarely anything to do at night in Markham so the cafe (with fairly late hours closing @1am Mon - Thurs) is great for the low price. The only thing I have a problem with at Utopia is that the washrooms are pretty nasty. Maybe it's a lack of maintenance or cleaning but there's a pretty bad stench and I usually avoid using the washrooms when I'm there. read more

Washrooms are a little gross but place is great aside from that. It's well decorated and has a nice medium sized selection of games to choose from. You obviously can't compare it to the huge selection of board and card games at Snakes & Lattes but games at Utopia are still decent to play. This cafe also has mahjong, poker and darts to play, which makes up a bit for the difference in game selection. House rules requiring every guest purchasing food or drinks every few hours are very reasonable considering that they make money off that to stay open. It feels almost as if their business exists because they simply want people to have fun and not because they're trying to make a lot of money. By the way, please don't order the rose carnation aloe tea from the flower hot tea section. That drink was just so bitter even with the sugar syrup. The honey tangerine tea, on the other hand, was excellent. read more

Went on a Tuesday night with a group of 7. This was a great place to grab bbt, play board games and catch up with friends. They also have food, darts, and mahjong (probably additional prices). I'd definitely come back again. read more

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Super popular and awesome board game store! So many varieties and we played zombie mall. read more

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I've come here on a regular basis for the past 2 years. It hasn't changed much really except for the addition of board games and now they take reservations. The food, like any typical bubble tea shop, is overpriced. The food itself is subpar and if I were to rate this just based on the food I'd give them a 2. The bubble tea is powder based with lack of any strong taste or flavour. The tapioca isn't terrible, but doesnt stand out either. However, the selection of board games makes up for it. There is at least 4 shelves overflowed with board games. If you are planning to stay longer then 3 hours, you do have to order another drink. I don't fault them for that, I always wondered how they made money if I ordered one drink that night and sat at their table for 4+ hours. Glad to see this place is doing well. read more

My friend and I walked in and waited to be seated but instead we sat ourselves in the cafe. I was accustomed to being served. I found it really awkward having to get up from our seats to take our menus up to the counters to make our orders. The rose tea was delicious and their black bean noodle was amazing! I would give it a 3.5 since the food was amazing but the service needs to be more attentive. read more

Not bad since there are not many board game cafés in Markham; however, not the best selection of games or drinks. Have gone here a few times at off-times and it has not been too busy. Drinks are nothing more than mediocre. Have had a variety of black teas and milk teas and none were very impressive. Reason for low rating is that last time I went there were a few games that had a horrible smell, almost as if someone had thrown up on the pieces. Overall not a bad place if you want to try a few new games but it is definitely worth the extra travel to go somewhere like snakes and lattes. read more

Food/Games: 4/10 -- Value: 5/10 -- Service: 4/10 -- Ambiance/Décor: 5/10 This isn't a very good board game cafe. It fails for me because there are too few games and too few good games. Half of them were foreign and didn't look remotely interesting. Some of the games in English were missing instructions or pieces. There were a few popular English games, but most of the other ones seemed like variations of Apples to Apples. They just weren't fun. It's easy to buy small board games to pad your numbers, but are these actually quality games? It fails for me because of the atmosphere. Lots of really loud yelling in Mandarin. Every surface is sticky. There's not enough ventilation (and the weather is cooler these days!) and it's hot and stuffy inside. It fails for me because of the service. You just feel very rushed by employees who are counting down the minutes to three hours so that they can ask you to buy something else. Each person has to buy one thing every three hours. And good luck flagging anyone down after they've taken your order. The food was perfectly fine; at least we can give them that. And they're super expensive because they expect you to be there for a while. We had popcorn chicken, green tea with honey, mango slush, strawberry yogurt drink, and house special milk tea with tapioca. The strawberry yogurt was room temperature, which was really weird. The house special was $7.50. You don't even pay $7.50 for something good at Cha Time. This place may be the biggest board game cafe in Markham (their claim; I didn't fact check this) but it is nothing compared to any of the locations downtown. I would rather plan a day downtown to attend Snakes & Lattes than come back to Utopia. Staff there actually make game recommendations and I prefer the food there. read more

The drinks are not bad and the place is average, however, never going back there. Me and my friends went there and we got treated totally different from their Asian customers. All the Asian customers were sat right away and treated normally. For us, they wouldn't sit us right away and kept asking if we had reservations, even though the place was less than half empty. They took longer to bring us the drinks than other customers, and the worst is that they forced us to pay one by one the second we got our drink, which they never asked of anyone sitting around us. So if you're not Asian, look for a different place, they don't want your business. read more

I cannot begin to express how upetting this establishment is. From beginning to end this experience was a living NIGHTMARE. I am absolutely livid. I walked in with 7 friends, 8 of us in total. A server sat us down and we only observed the games on the side. No rules given, no explanation. After taking a few moments to look at the menu, two friends and I decided to order. We had just come from a large dinner and the rest decided to pass. To summarize, our "waitress" did not come back until at least 15 minutes later. She became heated and EXTREMELY rude when she realized not every single one of us would be ordering. She proceeded to mention that my friends, two who were black and one who was brown, would have to leave the premises OR they would have to pay a fee of $5 each to use the board games. It was also mentioned that her "boss" was watching, whatever the hell that means. There were many tables available and our group was not being rowdy or obnoxious in any way possible. Mind you, 100% of the customers there were Asian and my friends felt extremely uncomfortable already. There is no doubt in my mind this is an act of full on discimination and racism. I observed the way the server treated the other tables. There was a clear difference, as she frequently visited those tables and spoke in a softer tone. After the three of us who ordered begrudingly resided, she threw the bill trays down and called someone else to take our money. We had only stayed in order to not cause a scene, but seeing as my drink which tasted like Febreeze and was served in a shitty quality plastic cup cost $7, this is my biggest regret. To Everyone: go to Chatime down the street, your time will be better spent. This hellhole needs to shut down immediately. read more

The place can get really packed at certain times (I went around 8 ish), the space was crammed and the atmosphere was very loud. The menu didn't have that big of a selection in my opinion and the drinks aren't anything special, same with the food. The service was horrible, I waved the waiter a few times but was ignored and when we finally ordered it took them a very long time. The only redeeming factor was the selection of board games wouldn't recommend. read more

It's a board game cafe, not a restaurant. Simple selection of games and OK food and drinks. It's a go to place for late night fun with friends. read more

This place is really bad. The food took so long to come, and the rules are plain stupid. The plates and glasses were disgustingly dirty and it is really loud in there. Not to mention that they only have one machine! The deserts aren't even that good. I do not recommend this place. read more

This place is a good place that opens late and has a good environment. Sadly I was not very happy with the service that was given to my party because we had to wait 10 minutes to be seated when there were many tables available. read more

You don't come here for their food or drinks or even service. Come here for their wide selection of games for the price of buying one drink. A fun place to pass the time and play some board games with a few friends. Food is a bit too salty and drinks are a bit too sweet. If you were to get food here, I would suggest their condensed milk toast or their popcorn chicken. Otherwise, everything else is pretty mediocre. read more

This place is absolute garbage, don't waste your time or money, save yourself the trip or spend it elsewhere, this board game cafe is the equivalent of the green lantern movie. 1. It took the staff 30 minutes AFTER we ordered to tell my friend his item (black sesame toast) wasn't available only for him to change his order to condensed milk toast which took another half an hour to prepare. 2. They couldn't split the bill and did not mention this fact prior to seating us. 3. They don't take credit, only debit or cash, sure maybe that's on us, but regardless, what kind of business doesn't take credit in this day and age? Really a let down, Utopia used to be half decent but has gone downhill. 4. Majority of the flavoured drinks are made with powder, not real fruit. Oh yeah also they got my other friend's order wrong, she ordered a hot drink and they gave her cold, the server was wearing ear pods so maybe she couldn't hear properly... very unprofessional. Never ever going back here. read more