I was the Third Paitent of Dr. Hansen and his old partner Dr. Allderidge. Back in 2002. I have had my lap band for 15 years. I suspect my band has slipped or is eroding into my stomach. My gastroenterologist in Washington State is doing an upper GI next week. But he wants my Lap Band Emptied before he does the procedure. I had to fly down to Utah so I started calling as soon as I booked my flight. Needless to say I was not impressed with the staff. Now...I haven't been able to eat solids since February 19th of this year, I can't keep anything in. Everytime I do eat I am puking all my food up. I have developed in the last two years acid reflux that is painful and I can't sleep. This office dosen't care. They couldn't care less. They just take your money.
When Dr. Allderidge retired I had to pay $500 to be treated and I paid $300 to get fills/ adjustments for the year. Well I paid the $300 and shortly after that had to leave the state. I do not mind the transfer fee but I would like the times and office hours posted someplace easily accessible.
I am back the Fill Nurse is on Vacation but they have no one to cover her which is rediculious. So hope if you get a lap band from this office that you never have an "Emergency" when she is out because it will cost you another $50.00 on top of what you have already paid. Even though I called for this appointment weeks ago. It is considered an emergency because the Nurse is on Vacation. That is poor customer service. After I get this band loosened if my upper GI confirms what I suspect is going on I will get it removed. Because I am sick of throwing up and acid reflux. I no longer live in Utah but if you are considering the lap band... consider another doctor that actually will treat you like a patient not a paycheck. Bedside manner is very important. Needless to say, I don't feel that from this office. I am transferring my care to an office in Washington. It is sad after 15 years that I feel this way. *****Update to Review**** for transfer patients who had to switch Doctors post the schedule on your web page and update it when your nurse goes on vacation. So this kind of thing dosen't happen in the future. It helps those to be able to plan accordingly. read more