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    Utah Trailer Pros

    5.0 (1 review)
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    Vehicle battery testing

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    3 years ago

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    Lone Peak Trailers

    Lone Peak Trailers

    3.5
    (18 reviews)

    Accidentally bought a trailer from the folks over here what a mistake on my part I was under the…read moreimpression when you go to big tex direct and buy a trailer they'd stand behind the product that was not the case in my situation they avoid blame each other and direct you in a circle to get anything handled not customer service oriented by any means whatsoever sales staff peddles lies to customers stating their product is built by a more superior manufacturer at a more economical price store manager seems to be the best thing they could find at the time always smoking in front of customers and does not have the ability to listen to the customers Thats Laura dont expect much from her at all. Tom the regional sales manager also has no customer service and wants to peddle inferior products to his customers. El the warranty specialist has no control and cant seem to get the story straight Long end of the story is I bought a trailer last July and it has been sitting unusable unused at their dealership for 8 months fully paid for and has had nothing but problem after problem after problem from day number 1 we dropped it off to get it fixed and rather than doing that they try to hold it hostage so the warranty can expire lol what a class act the games this company plays is unparalleled and completely wild!!!

    Great staff and service, thanks to Randy who helped me get the trailer I wanted. The crew members…read morethat helped get the trailer ready and guided me step by step on how to use the trailer, thank you

    TrailersPlus

    TrailersPlus

    2.9
    (11 reviews)

    Took my 2019 Interstate trailer in for warranty work. They had it for 72 days and messed it up more…read morethan they fixed it. Very poor workmanship and employees who are careless. Then they don't take responsibility and expect me to accept it the way it is. NO WAY! We will be going to court on the matter, report being made to the BBB and possibly media coverage. These are only a sample of the damage caused by their employees.

    My wife and I arrive at American Fork Trailers plus location at approx. Saturday 10:10 am. May…read more13th. 2023. We arrive at a large graveled lot with Orange cones blocking the entry way. There are 2 men sitting down on the edge of trailers on there phone approx 150 feet South of the entrance with a office that appears to be a small tan mobil office trailer. 1st appearances are everything for a business . Not good so far. One of the gentleman finally looks up and runs over to where we are in our car. He says " are you our 10:15 appointment"? I say " No I'm not" . 1st words out of his mouth quote " We only show by appointment only so we can't help you look around and you cannot buy A trailer today" it's by appointment only". My wife and I look at each other puzzled. I then say " okay I will go buy somewhere else". The gentleman looks shocked as we back away and leave. My wife and I went straight to "Utah Trailer Pros" of Draper Utah and had a great experience buying a black 2023 Criterion trailer. I highly, recommend "Utah Trailer Pros" . Nice facility, building, parking lot and Staff I previously owned a brand new Trailers Plus 8x10 2020 model I bought in Tulsa Ok from Trailers plus in Tulsa Ok to move to Utah..The trailers plus trailers experience now has unfortunately became build them cheap, the business model of trailers plus has became cheap, the facilities of Trailers Plus has became cheap and after texting on their website to ask to talk to a Supervisor who finally called 2 hours later was no help on the phone after listening to his message left in my voice mail. guess a District Manager should give me a call? The Criterion trailers are a little more money but much better built , fit and finish. I also don't need the huge decals advertising of trailers plus.com on another trailer. Take a hint. Trailers plus also plays with pricing between Ogden and American Fork. Yes it says appointment only on the trailers plus website but before it's never been a problem of looking before buying. I believe Trailers Plus employees need far more customer etiquette training in American Fork. Just my opinion. It just cost them a possible 6,000 dollars in a trailer sale and more bad reviews on Yelp, Facebook and Twitter.

    Recreation RV Sales

    Recreation RV Sales

    3.0
    (24 reviews)

    We just made it home (PDX) after buying a used 29' Coachman Freelander. It was an awesome…read moreexperience from start to finish. Dave was 10/10. He answered every single question and unlike most RV sales reps he knew what he was talking about and we had complete confidence as we drove away. Such a seamless and fun experience. This team was transparent with us from start to finish. They didn't try to cover up anything and gave us a fair price for the unit. I would absolutely go back if we ever decided to upgrade our RV. Thanks, Dave and Company.

    Update in response to Recreation RV Sales comments:…read more Your reply is misleading and leaves out important facts. The "four hours in your driveway" was me transferring all my belongings from my old RV into this one -- the slides were briefly pushed out and back for about fifteen minutes while it was sprinkling. I was given an approximately 3-mile test drive, which did not reveal the problems I discovered on the 12-hour trip home. A professional RV inspector confirmed nearly $7,000 in needed repairs. Slide seals don't fail after a single road trip, nor does an awning suddenly let daylight through after one week. I did call for help and when I didn't get a response, I texted. Your answer was to scold me for texting and tell me to email. When I asked for a refund after learning the true extent of repairs, your response was essentially "too bad, you bought it." Yes, there were no smells, rust, or leaks, but I was repeatedly assured this RV was in "pristine condition." That was false. I have not been able to drive this RV since I purchased it. It was also unprofessional for you to post my full last name when my review appears only as "Debbie M." -- a petty move that reflects poorly on your business and says a lot about your character. I'm sharing these details so future buyers have a clear understanding of what to expect and can make informed decisions.

    Utah Trailer Pros - trailerdealers - Updated July 2026

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