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Katy, TX

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UT Physicians Colon & Rectal Clinic - Katy

3.7 (3 reviews)
Open • 8:30 am - 5:00 pm
Updated 3 months ago

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5 years ago

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Memorial Hermann Katy Hospital - The bathroom was disgusting, garbage on the floor and dirty

Memorial Hermann Katy Hospital

2.2(167 reviews)
0.1 mi

I was so impressed with EVERY staff person we encountered from nurses aides to social workers!read more

The Most Awful Hospital Experience…read more This has been one of the most awful and frightening experiences I have ever had in a hospital. I was brought here by ambulance after going into anaphylactic shock, and I expected to feel safe and cared for. Unfortunately, I have felt anything but that. I have received very little help from my nurse. When I ask other staff members for assistance, I am repeatedly told they will notify my nurse, but it can take over an hour before anyone responds. The machine beside me has been continuously beeping about every five minutes, and no one will come to address it. After repeatedly asking for help, I eventually gave up and have been sitting in a chair for six hours, simply so I can push the button myself to stop the alarm. This is completely unacceptable, especially for someone who has been through a serious medical emergency. I was also told I would be moved to another room, but I am still in the trauma unit with no ETA. At this point, I honestly feel like I may be discharged from here before I ever get moved. What has been even more terrifying is what has happened directly outside my room. Two extremely disturbing incidents occurred right outside my door, including one person yelling that he wanted someone to shoot him. I was absolutely terrified. I was crying uncontrollably and begged to be moved because I did not feel safe. I told my nurse directly that I felt unsafe and terrified and specifically asked that my concerns be documented in my medical record. She told me, "You're safe," and said someone would come in to speak with me. No one ever came. I was moved to the ER at 6am, the loud beeping was not only louder but constant and didn't have that button I could push to stop it. I actually grabbed the pillow and sheet and went to the bathroom and tried to sleep on the floor until someone knocked and needed in there. I went back to my room and just stood on the doorway crying and a nurse yelled from across the hallway ' do you need help' and I said I can't bare the beeping noise and she yelled back ' get in your bed I'll be there in a moment '. I've never been so humiliated in my life. I have now been awake for approximately 24 hours, I am exhausted, extremely anxious, and emotionally overwhelmed. I cannot stop crying. After being brought here in an ambulance for anaphylactic shock, I should not have to spend hours feeling ignored, frightened, and unsafe. I understand that hospitals are busy and that staff members have difficult jobs. But patients who are scared, medically vulnerable, and asking for help deserve to be listened to and treated with compassion. I sincerely hope hospital administration takes this review seriously and investigates what happened. No patient should have to sit alone in a chair for six hours pushing a beeping machine's button or beg repeatedly for help while feeling unsafe and terrified.

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Memorial Hermann Katy Hospital - Disgusting floors, no wonder covid and all kinds of illnesses are still around

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The Hand and Plastic Surgery Center of Katy

The Hand and Plastic Surgery Center of Katy

4.4(13 reviews)
2.3 mi

I had been struggling with severe hand pain and numbness for 2 years. Had gone to bone & joint…read morespecialists, neuroligst, had 2 MRI's, steroid injections and nothing helped. Until I found Dr. Das. Within 5 minutes of my appointment he told me exactly what was wrong with me. He spent at least 30 minutes with me, explaining everything in detail. I was given a splint to wear while I slept to help with pain until he could get me scheduled for surgery. I am 10 days post surgery and my hand has never felt better. I am able to sleep through the whole night with out waking up in horrible pain. Thank you Dr. Das... you are a miracle worker!!!

IF YOU ARE THINKING OF GOING TO THIS DOCTOR BEWARE! HE IS PUSHING UNNECESSARY MEDICAL PRODUCTS FOR…read moreTHE MEDICAL MANUFACTURERS. Terrible chair side manner. I came in wearing a splint I had been prescribed by my orthopedic doctor that was covered by my insurance . Dr. Das had a preference for his own splint, saying it would be better. He put it on me in the examination room and had me wear it to the checkout desk. At that time I was charged $81.19. Why would he put a brace on me and not tell me insurance didn't cover it and not tell me a price before he had me wear it.? I felt embarrassed and tricked. Because he told me it was going to be so much better than the orthopedist's brace and my embarrassment, I paid for it. I am on Medicare and a fixed income, This felt very wrong and predatory. After wearing it home, I kept having to adjust the brace, because it didn't stay in place. It did not keep my hand and wrist stabilized. The advantage sold to me was the open area between bars would keep the brace from rubbing over my injury. Instead, it wouldn't stay in place and the bar would ride right on top of my injury. At my follow up appointment, I told the doctor the problem with his brace and that I had been using my orthopedic brace since I had seen him last. He offered no compensation nor discussion. At the checkout desk I told his nurse of the problem and she said she would put in for a refund through the manufacturer. It could take up to 30 days. I have called Dr. Das's office every month for four months now and they tell me they are waiting to hear back from the manufacturer. I'm not going to ever see a refund. Dr Das never should have pushed his wrist brace on me without see if my insurance would pay for it. The brace I was wearing worked perfectly. Because, the brace from my orthopedist was covered I assumed this one was as well and I let him put it on me. It looked like a good design. I felt duped and preyed upon when I had to pay the $81.19, but I trusted that at least it would be more comfortable. Instead, it did not function as it should have. Again, it twisted and would not stay in place. I never needed a new brace in the first place. He was just working for the Medical manufacturer, pushing their product that was completely unnecessary. I would tell anyone who's thinking of going to him to find another doctor. This one is just out to make a buck at your expense.,This took a big chunk out of my budget in a fixed income.

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The Hand and Plastic Surgery Center of Katy
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UT Physicians Colon & Rectal Clinic - Katy - surgeons - Updated October 2026

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