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    USPS

    2.9 (22 reviews)
    Closed 8:30 am - 5:00 pm

    USPS Photos

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    Gisela C.

    Regular small post office, needs to be renovated and bit cleaner. Service fast, better than other location but still.. as a customer, coming once in a while, that's not my main job managing envelopes and packages, always trying to understand what I need that fits my logistics needs, I really expect to be informed if any doubts, trying to do my best asking and understanding but I really would appreciate the effort of being helped.

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    6 months ago

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    3 years ago

    Helpful 1
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    4 years ago

    Helpful 29
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    5 years ago

    Helpful 9
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    1 year ago

    I mailed a check that has NEVER gotten to the recipient. USPS is awful!!! Send it any other way!!!

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    5 years ago

    Helpful 1
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    4 years ago

    Helpful 1
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    8 years ago

    Helpful 2
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    8 years ago

    Helpful 6
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    6 years ago

    Helpful 2
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    5 years ago

    Helpful 2
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    7 years ago

    Helpful 1
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    10 years ago

    Helpful 2
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    10 years ago

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    8 years ago

    Helpful 1
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    9 years ago

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    9 years ago

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    8 years ago

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    7 years ago

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    9 years ago

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    10 years ago

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    United States Post Office

    United States Post Office

    2.3(50 reviews)
    3.0 mi

    I felt compelled to leave a review today after what the entire post office had to experience from a…read morevery difficult customer. I specifically want to say how Cody and Kamal expressed the utmost patience with Mr. Grinch, who visited them today to complain from person to person about his mail. After Cody, who was working the counter expressed that there was a delay in delivering his mail due to being shortstaffed that was not good enough for Mr. Grinch. This person proceeded to ask for a superior once Kamal came out, Mr. Grinch proceeded to ream him for being shortstaffed and blaming him for not hiring more people. He mentioned that he wanted to make a formal complaint. Kamal said you're welcome to do so, then Mr. Grinch said well, can I borrow a pin and paper lol? He asked Kamal his name, Kamal spelled it for him. He asked Kamal his last name, and Kamal said to him I don't feel that's necessary to give you my last name. He questioned Kamal and said why, and Kamal emphasized, I am the only person here with that name. If you are writing about me, then they will know who I am. Mr. Grinch emphasized that the complaint was going to be specifically about Kamal the supervisor on duty who has no control over physically delivering his mail. So my review is just to say, I received the upmost polite and pleasant service today from the post office. I know it is very common for people to get frustrated with USPS. However, everyone has a job to do and the people inside of the post office that I witnessed today are trying to do that. For the customers visiting the post office, especially right now during the holidays, don't be difficult. Don't go, and don't be difficult, you never know what someone is going through. Don't be mean, don't be difficult or just don't go. I personally apologized profusely to Cody and Kamal for what they had to endure and I hope it doesn't damper their day and I hope the employees in this location have a great holiday.

    When you pay for a service, you expect to get what you pay for. Sadly, I mailed a gift card to a…read morebusiness associate and after two weeks, I let him know that I had sent home something. He said the mail had been running slow and to give it a bit. Fast forward two more weeks and he let me know that he still wasn't in receipt. This totally got under my skin because I paid extra postage and someone within this organization didn't do their job or took the gift-card for themself.I plan to file a complaint as this can happen at any USPS but since I was near this location, I stopped in to mail the item. It's damn near a racket where you have to pay for delivery confirmation to make sure they don't steal your item. Whomever stole it, I hope it made your life better and filled the hole in your soul. I do recommend taking measures to track the items you mail if they have a monetary value to discourage theft. Keep your receipt to show proof and report these things to your postal inspectors.

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    United States Post Office
    United States Post Office
    United States Post Office

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    USPS

    USPS

    2.4(30 reviews)
    7.6 mi

    Lucky to have a Post Office, basically in the Neighborhood. So convenient and you don't even have…read moreto get out of the car for those last minute things you forgot to mail...Drive in one side of lot, around to other side and just put mail in the outside box and be on you way!!

    I'm giving this Post Office 3 stars only because it's close & convenient. I really don't want to…read moreuse it at all. I've been trying to find ways to send digitally the few payments that had to go by check. I've succeeded with most. This certainly isn't the normal way to start a review by saying I never wanted to use it again. But I have a really good reason. Earlier this year I dropped a quarterly Virginia Estimated Tax Payment into the outside drop box as I've done for many years. A few days later I saw it clear my bank in a different manner than the City Treasurer's checks normally clear. It was also much earlier than the checks are normally deposited by that department. I looked at the check on line & it had been washed & a person's name written in. The endorsement was for a mobile deposit to a local credit union. So the person still had my physical check with my address. It took months to deal with all the fallout. My wonderful TowneBank banker worked with their fraud department but my account number had to be changed, which created a plethora of digital payments & charges that had to be changed. The Postal Inspector & the Virginia Beach Police had to become involved. I was instructed to keep my file with all the credit bureaus closed unless someone needed to pull a credit report. The police department gave me logins where I could do this without a charge. I learned that this had happened at other Post Offices, some of which had covered their outside drop boxes. But the Bayside PO's is still is open. My banker's assistant would check my old & new accounts every day and then check with me to make sure everything was an authorized charge. Months of my life were lost dealing with this. So my advice is DO NOT ever put anything in the outside box at this Post Office. Always go inside. Be safe and careful there.

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    USPS
    USPS
    USPS

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    US Post Office - Passport services

    US Post Office

    4.0(46 reviews)
    9.2 mi

    Sometimes there's a wait at this location; however, it's overall a good experience. The staff are…read morevery friendly and professional. Sometimes it can be a bit warm in the location, but as long as you're there not during the peak hours, you shouldn't be standing around that long.

    This review is for the U.S. Postal Passport Services located at the Kempsville Post Office branch…read more The branch is right off Kempsville Rd with parking in front for the office, but parking for passport is to the side. Customers will need to drive in back to enter. The lot is huge and signage is over the door. Of note this is the only passport service on the Southside. Appointments are highly recommended, but when slow they will take walk-in. Customers can compete forms online or in person. Check or debit card appear to be the only two forms of payment. Cash was not discussed however. There is plenty of seating as the area is spacious. Two agents were working and luckily caught at a slow weekday. The wait was short, the process easy and the customer service exceptional. My daughter who is 18 will have her passport in around six weeks. She also opted for a second form of ID the passport card. It's the size of a drivers license. It's somewhat newer. You can bring your own photo of official size, or opt for the agent to take. If picky bring your own, the photo for my daughter came out extremely light. My experiences with the post office have been average to weak, so this is a huge bump in confidence for the U.S. Postal Service. Also of mention for those that need documentation they can obtain online through Vital Check. I requested a Yelp edit to add passport services. Full 5 stars.

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    US Post Office - Passport services

    Passport services

    US Post Office - Busy, busy

    Busy, busy

    US Post Office - Long lines and lines at self service

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    Long lines and lines at self service

    USPS - Inside the post office lobby

    USPS

    3.3(4 reviews)
    13.4 mi

    This post office is located what one might call in the middle of nowhere, but it is located along…read morePrincess Anne Rd. at the southern end of Virginia Beach. From that location, it is about 8 miles from the North Carolina border. When you look at the outside of the place, it looks dated. Although it looks dated, it's not as noticeable as such inside. This post office is small and doesn't have a drive through. Parking is also fairly limited. However, due to the location of the post office, it's usually not that busy. They do close for a lunch break during the day. I can get in and out of here faster than other post offices in the city (such as at the Courthouse or Lynnhaven Pkwy). On this most recent visit, I came in to have a package delivered. After talking with the representative there, she was able to help me pick the best option for shipping. Since I was the only one in there, it was a very personable experience that is rare to find anywhere these days. Overall, this is a nice post office to come to if you don't want to have to worry about lines and waits. Sure, the drive may be a little while for some, but you may wait longer at other post office locations than it is to drive back and forth to this post office. If you are down in the southern part of Virginia Beach and need to go to a post office, this is your place to go.

    Very small post office but it still has post office boxes and counter services. Not much traffic…read moregoing by here in rural Southeastern Virginia/North Carolina so they don't have a drive through.

    Photos
    USPS - This is a dedication sign inside the post office.  Photo taken November 21, 2017.

    This is a dedication sign inside the post office. Photo taken November 21, 2017.

    USPS - USPS in Virginia Beach

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    USPS in Virginia Beach

    USPS - postoffices - Updated May 2026

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