Visited this post office while on vacation and absolutely loved their clean well stocked lobby and…read moreart on display from local artists. The staff is very friendly and helpful and the postmaster Alex goes above and beyond to assist customers.

Terrible customer service. The postmaster is a bully. Packages go missing, as in given to wrong…read moreperson. Their answer is to have retailer replace the items rather than do their job well.

Small local,staff rude and always complaining. They said .ake the lune outside but you wait and…read morewait and wait and nobody go out to let you know that you can proceed indide to the office..Worst experience ever...Rude,Rude,and rude

This is one of my favorite post offices. It's very small, only one teller but great service and…read moreefficiency. Parking very near the entrance. The only inconvenience is that the close for 2 hours during lunch time 12-2pm. Highly recommended.

Very friendly and helpful personnel. Long office hours. Parking available. Recommendedread more

Quickly after I landed I tried to ship some keys and cards to my people back in the mainland. I put…read morein an overnight and priority mail. I recorded tracking numbers when I purchased however it has been 24 hrs and both packages are still not in the system. I'm sure they probably are busy and may have some complications due to covid but this is ridiculous. I was told my package would be at its destination by now and I've yet to be able to even track it. I would've went to a different post office if I knew I had to deal with this.

Small building, parking available, PO boxes available, good service. Sometimes the line is long…read moredepending on the hour, it's best to go on the afternoon before closing.

Just opened on a Friday, and there's five people in line. One counter open. And a slow, but steady…read morearrival of new customers. I'm #5. Took 20 minutes. This dude moves with no deliberate speed.

The service in this post office needs to be better. The USPS hours on their official website was…read morenot the correct ones and I walked to the post office thinking it was open and it was not. For being in the capital of tourist attraction and city of San Juan, this post office is very run down and unkempt. The lettering is all displaced and from the outside looks nonfunctional. I do have to say when I entered I am entirely glad the AC was working. It is one person taking everyone on the line while another individual (this time a younger boy) was wandering around aimlessly. He could've taken some patrons to make the line lessen for the elder individual running the store at the time. USPS needs to look into renovating this location or looking into address some concerns about this location. I tried my best to update the hours and put the address correctly but the address would not edit.

I saw the USPS truck and stop at Los Cipreses to give the postman a small package He questioned me,…read morein an unfriendly manner why I haven't given it to the postman in my route and then threw the package in the truck, not minding if the contents were fragile, luckily they were not. This happened today Saturday, April 6, 2024 at 2:00 pm. Is the first time this happen to me, in my experience most of the postmen I deal with are kind and servicial. Bayamón, Puerto Rico.

Sent a package from New York to Puerto Rico And then received an email saying that it was out for…read moredelivery at 6:10 a.m. in the morning at 12:00 noon I checked the tracking and now it says the package is being processed through the system. Tried calling the post office to speak to someone to see what was going on No one answers the phone.

Not Good. I received a message that my package was delivered near the front door of my house, but…read moreI was here all day and I have not received the package. The tracking number is: 920559021342857244 Please let me know where is my package. Thanks.