This post office in Lusby, MD, 20657 threw away a package that was supposed to be forwarded to our…read morenew address. The package even had a phone number to call. It's much easier to throw it in the trash than try to deliver it. Thanks a lot, we will have to purchase it again. Very disappointing.

The last two times I have had interactions with this place they have been short, rude and…read moreunhelpful. For some reason my UPS packages have been delivered to this post office and I no longer live at that address that is serviced by this post office anymore. I have had all packages/mail forwarded to my current address but for some reason when I pay through paypal they revert back to my original address not the new one and this location won't hold a package for me so that I can pick it up even though I don't live at that address anymore. I am working with paypal to fix the issue but in the meantime dealing with the Lusby USPS location is the worst experience I've had with a business and would recommend going elsewhere if you have to interact with their employees.

Love this Post office! The post Master and all the employees, especially Jennifer, are really good…read moreat what they do. Best of all, they know who their customers are and provide wonderful, personalized service. Everything from normal mail to packages to getting a new passport is done quickly here.

Solomons Post Office staff are the best! They always greet us with a smile and are quick to serve…read moreeveryone. They go above and beyond with the extras, such as handling last-minute requests to hold mail or phone calls changing the date of my return, etc. Today, they even managed to get a media mail package to me that had a former address and used the zip code for a post office that has been closed for nearly three years. Thank you, Solomons USPS staff for the excellent service you provide!

Sadly the customer service attention is not at the same caliber as the last several years…read more Familiar faces that have been there for years I no longer see. Not sure if the owner has changed but the way a 19 year old employee spoke to a customer was simply unacceptable. Clearly the amount of Amazon returns they receive daily is overwhelming & frustrating them. It's unfortunate to see this location diminish in their service.

The manager Alexis is very friendly and efficient…read more I really appreciate having great service, as she provides. It is a breath of fresh air.

Very nice team. I use this store to ship packages for my business and they are very helpful.read more

Had a small incident, it was fixed and they have been more than helpful since! The manager is super…read morenice and meets me with a smile every time I walk in

Outstanding people and a very helpful office. Multiple visits over the last few years and they have…read morenever let me down.

I went in after making an appointment, no problem, most places require this now…read more I was treated with respect and was taken care of quickly. Doing a great job!

Great and friendly customer service. Willing to go the extra mile to help out any way they canread more

I have used this PacelEx a few times they are Great they help you in lots of ways to deliver…read morepackages all over the world. They also carry many other shipping supplies as well as P.O. Boxes. They do there best to find the best price to ship your items just ask. 0.17.29 Update. Always come here to send your packages don't go across the street to that other store. The other store charges to use a few strips of tape $1 they don't mind here helping you. I've never had an issue wIth anything getting lost I ship items over sea and all has been great.