If I could give 0 stars, I would. Surly workers,…read moreinconsistent service. I can find absolutely *nothing* to recommend this post office. Additionally, my carrier whom works out of this post office, delivers mail (when it is indeed delivered!) at any time of day or night. Sometimes as early as noon, sometimes as late as 9pm. I run a business out of my house. I DEPEND

As a business owner in the midst of a pandemic providing high-end handmade accessories to clientele…read moreby way of shipping, this particular review hurts me a bit. I recently relocated to Ohio due to personal reasons and so it was, my business happens to service people all over. Being new to the area, I just use faith google, to lead me to places that can accommodate my daily needs. Shipping is a daily need. Upon entering any location I tend to learn their practices so that I am a good customer, at this particular USPS their practices continually change and this is where this complaint of customer service was birth. I walked in with my shipping bag and I was the only person in line, no surprise there. Of course, the ladies behind the counter were laughing and chatting, no harm there. I waited to be called and I said "hello" cheerfully, and the lady responded with "hello" but with a question mark at the end as if I was troubling her from doing the very thing she should be doing, her job. I pulled the three packages from my shipping bag and asked if I could ship these items, she responded condescendingly " as in you want me to ship this for you without you filling out a labeling slip that costs .99 cents." I was confused, mainly because it had been a few days since someone had spoken to me in such a tone. I then said, " I'm confused", because I was I had been to this location and many others and I had never filled out this slip that costs .99 cents ever. She then looked me dead in my eyes and said " you are not gonna tell me that I need to ship your stuff, you should have all of your stuff filled out before even approaching the counter or me". I looked at her and knew in my heart if I gave her the ugly hate she gave me, it would have been a problem and the only problem I wanted to solve was servicing my clients by having their packages sent. I handed the pen that she had given me to write on that same .99 cent mystery piece of paper and walked out. Here is the lesson, good business ideas do not make a good business, the great people implementing good business ideas make a good business. To answer the question that is lingering in your mind, no I didn't ship at the location that day. Oh, and this complaint is on the one black young lady, but the whole staff could use a refresh. Please, please stop working at jobs you don't love. You are arent doing anyone a favor, certainly not yourself. Oh, and this review is written by a black woman!

Why is a postal worker out on the streets at 7:20 PM tonight? There's snow, sleet, and ice making…read moreconditions dangerous. This young lady should not be on the streets after sundown. You are violating the postal union contract by requiring employees to deliver mail in the dark with only a flashlight. This is unacceptable, Fowlkes. You have no right to put someone in this position.

Went here to send a parcel. The parking lot was almost full (roughly 8:30am), one or two spots…read moreleft. Be cautious and mindful about it. The place is clean and the staff are very polite and friendly. Overall a good place.

horrible employees, don't understand the law, close early without a valid excuse, just patheticread more

Tried calling the number and cannot get through. We have live ducklings sitting there according to…read morethe tracking number and need to get them because it is so hot out.

Feb 19th 130pm.....the tall skinny black woman who waited on me said the PO was out of #10 stamped…read moreenvelopes...she did not even go look for them.. she did not even try. I have bought them here before and they always have to leave the counter and go get them. She refused to even go look....all I can say if a PO is out of envelopes that is a very very sorry state of the PO...also, she was not very nice and did not off to say when they would get any in ....she is terrible at this very simple job....selling stamps and envelopes...anyone could do this job. it just take taking care of the customer. one day......I hope we never have to use a PO again!

Once Gloria retired, this PO went to hell in a hand basket! Never enough window staffing and…read moreclosing down before scheduled closing. This took place on Feb 9th in the afternoon. The window clerks are great, but having one window open with 15 people in line is unacceptable!

Once again-miserable usps service on Salem. It's 4:15 on 12/1 and they are CLOSED. No note posted…read more It's not a holiday.

This location has a couple eldery women who treat white people very badly, they always have a smug…read morelook on their faces when they seen a white person but always smiling at a black person, so its clear racism is the reason, then the delivery people just put any mail in any mail box or its already been opened or the drivera deliver regular mail then keep ur package and lie about it even while being recorded, if u report it u get talked to like trash. They need to fire the people at this location and hire more qualified workers

The male worker was absolutely terrible. Needs to be fired ASAP. Worst service I've ever…read moreexperienced. Waited in line for 30 minutes while he sat on his phone in the back room watching sports. The person in front of us finally left and I rang the bell multiple times. He finally came out and was an absolute asshole. After being on the phone with usps and being told that my package was at this location, he asked my zip code and didn't even bother to check and see if my package was there, he repeatedly told me because of my area code it would be at a different location. This is false as I live 2 minutes down the street from this location and I spoke to someone and they told me it was at this location. He didn't even bother once to go and check to see if my package was there. Spoke so rudely and has the worst customer service skills ever.

I went in during regular business hours to mail some certified letters. The lobby was open, but…read morethe counter was locked up tight. No one was there. I rang the bell on the counter, and nothing. There was no notice posted, nothing. Two or three more people came in with large packages to mail while I was standing there. They had to walk a ways with them to get to the post office because it is in the back corner of a strip mall. What's the point of this post office being open if no one is going to work there?

Walking in I didn't expect much and was feeling low as UPS had quoted me $150 to send my package to…read moreGermany. The guy behind the counter said, "I can almost 100% guarantee you we'll be less than $150.!" Boy was he right. He helped me get my stuff out of the large box and put it into a smaller, less expensive to send, envelope. He was patient and made sure I filled out the customs form appropriately. What I noted too was that when he was helping me a line of 3 others gather and he took the lady behind me promptly while I was finishing up the minor details of labeling my envelope. I find you don't often find this kind of efficiency everywhere. As the person holding up the line, I was glad he was good at multi-tasking for the people behind me. $22 and out the door with my package on the way to Germany! I'll look to the USPS to handle my shipping needs and head on down to Bellbrook where they're nice AND efficient!

Delivery was scheduled for today 16May19. I did not receive my parcel. I used the tracking number…read moreto enter into 1-800-ASK-USPS. The response I got was that my package arrived at the 45459 post office on 3:34pm on 14May19. The 45459 post office is co-located with the destination post office 45458. Lori is the manager. I called Lori and asked where my package is. She replied (repeatedly) that she had no system generated scan of my package arriving at the 45459 post office. How can this be??? How can ASK-USPS know that the package is at 45459, and arrived at 3:34pm on 14May, and Lori can't find any record of it? This same sort of event has happened so often that I cannot count them all. I truly believe this is the most poorly run post office in Ohio. Please look into this. Please audit this post office, or get someone in there to clean house and get the post office running correctly.

You go there to get a good service by luck. Sometimes you get a good professional service but other…read moretimes you get a really rotten one, like the one I had this afternoon on 8/4/2025. The counter service lady had very bad attitude. Unfriendly even rude. She needs some proper trainings. USPS needs help.

Their customer service is terrible, their managers do not return calls and the carriers do not…read moredeliver mail. We are a business and do not get our mail until after we close. I tried to call and speak to Toni the new manager and she did nothing except say she was new and did not know why she had not followed up on my complaint that I wrote out and left at the post office due to not getting our mail for 3 days. It is getting old!!

Manager Jenny is extremely rude. When asked who her higher up is she refused to give it and hung…read moreup. Troy is even worse and will personally attack you for correcting him when he makes an error. Mail carrier lied for 4 weeks about where a specific piece of mail was when he himself returned it to the sender. (Birth Certificate which means I have to pay for it again)