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    5 months ago

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    6 years ago

    This place is a joke and should be shut down. Waited 15 minutes, had multiple people walk past the window and completely ignore me.

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    5 years ago

    very rude employee wouldn't even get up from her desk to help me at the window. highly recommend you go somewhere else!

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    United States Postal Service - September 21, 2024

    United States Postal Service

    2.2(59 reviews)
    5.4 mi•Goodbys, Southside

    Clerk was very nice! I didn't have anything complicated to ship, but came in with an untaped box…read moreand she politely let me know next time I bring something in it needs to be taped up. She provided me with a return bag and efficiently processed my return.

    My experience at this office was very disappointing. I had previously come here for a passport…read moreappointment and was assisted by a very kind employee, which is why I decided to return on 09/01/26. This time, I had two appointments. I acknowledge that I arrived minutes late for the first one, but I arrived on time for my second appointment. Despite this, the employee refused to assist us and would not honor the service associated with our second appointment. When I tried to explain the situation, she was extremely rude and repeatedly told me not to "talk back" or "argue" with her, when I was simply trying to explain that I had arrived on time for my second scheduled appointment. I was never disrespectful toward her. The situation was especially upsetting because we were accompanied by children who needed passport services. I found the way we were treated completely unnecessary, unprofessional, and disrespectful toward me, my family, and especially the children. I ultimately decided to leave the office. It is unfortunate because my previous experience at this same location had been very positive. After this experience, I would definitely recommend using another office for passport services. I do not believe it is acceptable to refuse service to someone who has a scheduled appointment and arrived on time for it, especially when they are simply trying to clarify the situation respectfully. Mi experiencia en esta oficina fue muy decepcionante. Anteriormente había acudido aquí para realizar un trámite de pasaporte y fui atendida por una mujer muy amable, por lo que decidí regresar el 09/01/26. En esta ocasión tenía dos citas para pasaportes. Reconozco que llegué minutos tarde a la primera cita; sin embargo, llegué a tiempo para la segunda. A pesar de ello, la empleada se negó a atendernos y no quiso respetar el servicio correspondiente a esa segunda cita. Cuando intenté explicarle que se trataba de una cita distinta y que había llegado puntualmente, me trató de manera muy grosera. Repetidamente me decía que no le "contestara" ni le "rezongara", aunque en ningún momento le falté al respeto y solo estaba tratando de aclarar la situación. La experiencia fue aún más desagradable porque íbamos acompañados de niños. Considero que la forma en que nos trató fue completamente innecesaria, poco profesional y una falta de respeto hacia mí, mi familia y especialmente hacia los niños. Finalmente decidí retirarme de la oficina. Es una lástima porque mi experiencia anterior en esta misma oficina había sido muy buena. Después de esta experiencia, definitivamente recomendaría buscar otra oficina para realizar trámites de pasaporte. No considero aceptable que se niegue el servicio a una persona que tiene una cita y que llegó a tiempo para ella, y mucho menos que se le trate de esa manera cuando intenta aclarar la situación.

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    United States Postal Service - September 21, 2024

    September 21, 2024

    United States Postal Service
    United States Postal Service

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    The UPS Store

    The UPS Store

    3.0(49 reviews)
    4.2 mi•Southside

    Customer service was extremely disappointing. The employee assisting me never made eye contact and…read morecame across careless throughout the entire interaction. All of the employees working at the counter were pre occupied with personal conversations the entire time, repeatedly interrupting the process of shipping my package. I understand that employees chat with coworkers throughout the day like we all do but there is a difference between casual conversation and making a customer feel like they're interrupting something more important. The employee would type part of my address, turn around to continue her conversation, weigh my package, turn around again to talk to her coworkers, and repeat the cycle throughout the transaction. What should have been a simple shipment took approximately 12 minutes to place a single item in a bag and print a shipping label because the employees seemed far more focused on their personal conversations than the customer standing in front of them. To make matters worse after I paid the employee handed me my tracking receipt and immediately walked away without saying a word no "You're all set," no confirmation that the transaction was complete .nothing. She simply walked away to continue her conversation that i interrupted leaving me standing there wondering if there was anything else I needed to do. Eventually, I just shrugged and left. Professionalism, basic communication, and customer acknowledgment were completely lacking during this visit.

    Dropped off items for shipping at this UPS location. The attendant was quite quick, given that…read morethere is no long line for customers as there were only 3 people ahead of me. The service quality overall is good, as this is is a busy location. Parking can be quite a hassle during rush hour after work.

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    The UPS Store
    The UPS Store
    The UPS Store

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    Goin' Postal

    Goin' Postal

    3.3(63 reviews)
    5.3 mi•Windy Hill, Southside

    Shoutout to the local community heroes working hard and bringing their A- game! This venue is a…read morehuge blessing! They offer several different logistics options here like FedEx, DHL, and even USPS! I technically love the USPS flat rate boxes when sending packages to my family and friends. The fact that this venue helped me pick the right options that made the most sense like shipping times, signage options, size of boxes was a winner for me. The gentleman that helped me even helped me decide to add some packaging peanuts to keep my items more organized by filling in the gaps. I looooved that I was able to get an email from them that gave me my tracking number. It made me more confident and excited to watch the progress of my gifts to my family. I am grateful for their excellence! What a great blessing they are to help us reach our loved ones with their organizational skills and knowledge.

    I had such a great experience with Alma at Goin' Postal! Even during an incredibly busy holiday…read moreweek, she went out of her way to accommodate my fingerprinting and package drop-off quickly and efficiently. Her customer service was truly top-tier -- she was patient, organized, and made the whole process feel effortless despite the rush. It's rare to find someone who handles both the workload and the customers with such kindness and professionalism. I'm really grateful for her help and highly recommend seeing Alma if you want fast, friendly, and reliable service!

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    Goin' Postal - Excellent service!

    Excellent service!

    Goin' Postal
    Goin' Postal

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    United States Post Office - Get stamps for all the pretty Valentine's Day cards! Celebrate your L(・‿・)VE of kittens and puppies! #USPS #SnailMail #Love2023

    United States Post Office

    2.3(31 reviews)
    6.5 mi

    Went to this address: 112 BARTRAM OAKS WALK STE 104 SAINT…read moreJOHNS, FL 32259-3268 to mail a package and buy stamps. Once the lady (Postal worker 24) weighed package to mail, I mentioned to her that I also needed Postcrossing Stamps. She looked at me so strangely and asked, "What is Postcrossing? Never heard of it." I told her the NEW stamps were just issued this Summer. Then, I asked her, "You really don't know if you have the International Postcrossing stamps and you work here?" In that moment, she said to another female worker next to her, "Oh Lord, I just had a flashback to yesterday." to which the other lady replied, "Oh, 1776." I was SO put OFF by their racism. I will NEVER set foot in there again!

    I usually don't go inside and just use the drop-off area where you pull down the lever and drop the…read morepackage inside. Went in there for the second time ever since the drop-off thing wasn't working. Tell me WHY when I handed the lady my package she just TOSSED it in with the rest of the packages? I'm very lucky that there wasn't anything fragile in there cause it sure would've broken. She just tossed it aside in front of me like I wasn't even there. I usually think that packages get banged during transportation, but I seen it now with my own eyes smh.

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    United States Post Office - It's the little things: (*‿*) Thoughtful messages, handwritten cards, smiles, notes of encouragement and cheerful n' colorful stamps! *:。゚

    It's the little things: (*‿*) Thoughtful messages, handwritten cards, smiles, notes of encouragement and cheerful n' colorful stamps! *:。゚

    United States Post Office - (*‿*)MG how cute are these!! I admit I love all novelty from childhood especially Snoopy and the Peanuts gang. #USPS #SnailMail

    (*‿*)MG how cute are these!! I admit I love all novelty from childhood especially Snoopy and the Peanuts gang. #USPS #SnailMail

    United States Post Office - (・‿・) When you can't make up your mind to "just one"-lol. Cars, puppies/kittens and the Peanuts gang it is. #SnailMail #USPS

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    (・‿・) When you can't make up your mind to "just one"-lol. Cars, puppies/kittens and the Peanuts gang it is. #SnailMail #USPS

    USPS - postoffices - Updated September 2026

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