This is your typical post office and is exactly what I would expect in terms of service. It is not on a main road, so i think it caters more for the businesses on this road. If you are here, it is a decent enough location. read more

USPS - Post Offices Near Me - Jacksonville, Florida

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Currently from out of town and sent money to my new apartment complex in order to move in. I've sent money once and the first payment was received. The second payment was sent as a priority letter and scanned as insufficient address once it reached to this postal location. The last notification online was at 5:49pm 10/21/2025. The problem is the address is in fact sufficient because it isn't going to a tenants apartment because I haven't moved in yet. The letter is going to the rental office and the apartment complex name is also addressed on the envelope. This letter was shipped on 10/14/2025 at 3:25pm. It is 10/22/2025 and I decided to visit this postal location to see if my letter has already been returned even though it shouldn't have. A young lady with a pink and black postal shirt said she will have to call me back to locate my letter because she is unable to find it at this time. She said it could be buried in many other Return to Sender letters even though my letter was just scanned yesterday. This is unacceptable on the carriers part and I hope my situation can be resolved today so I can move into my new place. Update: 10/22/2025 at 12:30pm The carrier informed me that they are new and didn't realize the letter was meant to be delivered to the rental office. This has been the most traumatic experience and to have to console another customer because she had her personal items delivered to her Overnight and the office can't find any other her items is terrible. I hate that I moved to this area and come to a realization that this is going to be my local post office until I move again. Either this staff is retrained or replaced. This is unacceptable. read more

14-DAYS TO DELIVER / Chicago to New York / The "CIRCUS" called USPS 12/17/2024 dropped off at USPS, with delivery due 12/21/2024 (Do they EVER get the delivery date right ???) ... Now, the "CLOWN SHOW" begins ... The package goes to INDIANAPOLIS IN, then to JACKSONVILLE, FL to HINESVILLE, GA, back to JACKSONVILLE, FL where it bounces around for 4 MORE DAYS, then finally to NY for delivery - This bunch CAN'T do something as SIMPLE and ELEMENTARY as read a label --- 14-DAYS using their GROUND ADVANTAGE (Where the heck is the so-called "advantage") Another government agency that OVER CHARGES, and UNDER DELIVERS - Gee, let's give then still ANOTHER UNDESERVED rate increase! ... How INEPT can you guys get ?????? read more

If I could give zero stars I would. I have had 8 packages stolen from this facility and nobody at USPS seems to care. This is the second time in 3 months where my stuff has went through this facility and disappeared. read more

USPS - Post Offices Near Me - Jacksonville, Florida

Nothing but DEI hires at USPS. How can you be expected to be good at your job if you're a DEI hire?!?! They can't even get a Next Day Package out of the facility by the end of the week!! These are the Spec. Ed. Students staffing the Postal Service. I hope with all my heart that they all get fired, and they're all homeless soon. read more

As much as someone can dread the post office, I absolutely love this location! I have always been able to get in and get out even if there is a long line. Most of the associates are very kind and understand how frustrating it can be to have to mail a package. I will definitely continue using this location and think you should try it out too! read more

I live in Yankeetown, FL. Jacksonville is our regional PO. I have Informed delivery. For several weeks now, I have been randomly receiving several days mail all lumped together. They have been processing a package of mine from three days now. Some of my mail was time sensitive from the SSA. When I notified my local post office of the ongoing problem, they informed me Jacksonville has NOT been bringing Yankeetown's mail everyday and have no explanation why. This is not the case for our sister town Inglis. Stay away from this place if you can. read more

13 days ago I mailed a package hand it to a lady behind the small square opening she informed me it will gey mailed and my package has never arrived and att said the phone has been activated so usps has kept my package I am very unhappy about this ass now I have debt and would love if the post service and pull their Camara footage to resolve this issue read more

Let me just say, - almost ALL USPS SERVICE IS BAD!!!! You have to say a prayer to hope your mail gets to where it's going and another prayer you get what you are waiting for, and still your prayers may not be answered. Most of the people that work for usps are miserable. Why?...I have no idea. You have a job - be thankful. If you don't want to do that job to the best of your ability - go find a different job. The US mail service is an important service to the people. It used to be revered.... Not any more. read more

I'm just going to be blunt. The left hand has no idea what the right hand it doing at this distribution center, and they are inconsistent and biased regarding the rules they choose to enforce. Our business relocated to a business park and for a few weeks everything was great: our USPS person was bringing our mail inside to our reception desk (as they do for every business in our park). Then without warning our mail and mail person mysteriously disappeared. After REPEATED visits to this distribution center to find out where 3+ weeks of mail had got to, with no one being able to locate it, someone finally told us that all businesses in our business park should be getting their mail delivered to a mailbox and not hand delivered to their reception. A mailbox that no other business, landlord or apparently USPS delivery person previously knew existed. We were told there was no way around it, hand delivery was not an option, and therefore we jumped through the appropriate hoops and paid to get keys for the mailbox (as neither our landlord nor previous tenants had ever had to use the mailbox). However, while we now walk to the mailbox to collect our mail, we suffer the frustration of seeing businesses next door to us continue to get preferential treatment and have their mail hand delivered to their reception desk. Contrary to the claimed process that we have no choice but to follow. Ah well it could be worse, it's not as if the USPS have a monopoly on the mail... read more

This place needs to be cleaned, painted, and some basic lawn care. Spider webs everywhere in side. It smells moldy. No wonder the staff are so mad they work in a such a mess. They don't even have a decent closed sign it's made out of cardboard. Do better by your employees. So sad. read more

Just wanted to post the arrogance of USPS. My sons cousin in Los Angeles upgraded his phone and shipped his S7 to my son. Sure enough in came the mail and ^%$#@ post office had the guts to deliver "AN EMPTY BOX" Yes, my home mailbox is a locked box.....it was not touched in neighborhood. I took the box to the post office and the post master giggled and said.....oh it wasn't packaged properly.....excuse me....ur looking at a box that was ripped open. Also if the counter person accepted the package they accept the contract to deliver it. Or reject it. ...we didn't even get a free stamp. I hate it when usps says, What's inside....so they can tip off the thieves. I hate them read more

This is a distribution center and is not a true, full-blown post office (for the lack of a better term). It is literally a place to drop off packages...and pick up if you live within this area. I use "Click-n-Ship" a lot, so I think this place is pretty nice to have nearby as an option. Likewise, if I need to return something using the post office...I drop it off here. Don't expect to buy stamps here or ship packages that are not pre-paid...it's not that type of a post office. I have gotten aggravated with the posted hours being incorrect and wondered why no one was there. And/or waiting for what is probably only a few minutes, but seemed like an eternity due to being such a small closed in space and no place to sit or whatever. But they only have a few employees that work in there and they have many running parts going at the same time. No matter what...the employees have always been very friendly. I think it's convenient and I seem to shave off a day or two by taking a package here to be shipped instead of the regular post office since it is a distribution center...which is a pretty cool thing. In short...it's easy to find, there is plenty of parking, it's easy to get in and out of...and it really is painless to drop off (even on those rare occasions where you need to wait a few extra minutes). read more

Do not waste your time. This should be zero stars. Got to the window. No one was there. Sign said to the ring the buzzer. I did. Three times. I could hear people, but no one ever came to the window. I called the store number and a woman answered saying they don't take packages that weren't pre-paid for online. Now I have to drive 20 minutes away. read more

Terrible service! I called and waited for 20 min on the phone. My package is lost and no one can answer or help me track my package. read more

I really just don't understand why every time we are suppose to receive a package to our mailbox there is always an issue no matter who is the sender is. Most recently we are being told our Amazon package that normally comes to our front door was delivered to our mailbox and SURPRISE SURPRISE nothing was there. We spoke to a customer service rep for USPS the night the package was "delivered" and advised that we need to contact the distribution center when they are open as they handle our mail and would be able to explain why they have our package marked as delivered as well as why they forwarded to a different address even though we never put in a request to have our mail forwarded or held, considering we received Amazon packages and mail the same day. The USPS rep entered a Service Request for us and advised it would be up to three days for us to get a reply. She also provided us with the contact number for the center and told us that they are open from 9am-12pm today and we could call to get answers. We called and the line just rang and rang and we were unable to reach a live person. read more

I have had so many problems with getting my mail in e-town. I have gone and called them a number of times. My mail is lost and all I get is, it's not my fault! Come on! read more

Worst post office ive dealt with. They wont even pick up the phone and tasks like FORWARDING MAIL DUE TO AN ADDRESS CHANGE. They cant even do. At my new address i havent even received 1 piece of mail including drivers license. Its been almost a month. And there is nothing i can do. read more

This place is a joke and should be shut down. Waited 15 minutes, had multiple people walk past the window and completely ignore me.

very rude employee wouldn't even get up from her desk to help me at the window. highly recommend you go somewhere else!

My package arrived at the distribution center this morning it has been scanned 6 times but has not left,NOT ACCEPTABLE IN THE LEAST USPS JUST KEEPS GETTING WORSE! read more