Horrible service. This location needs to stop taking people ahead of closing time. I was grateful…read morethey let us in 3 minutes to closing, but I had some issues & took a little longer than I anticipated. I basically got kicked out while I was still in the front desk finishing up. Next time, I would have rather been turned away because they were about to close than wait in the line & then essentially get kicked out.

My first time visiting this location since Kroger relocated to this strip mall. There's a lot of…read moreparking however maneuvering to the storefront can be dangerous as it's near a main drive-way in with cars turning in four directions. You may purchase PO Boxes here as well as drop off pre-paid shipping. The floor was marked for social distancing, one bottle of hand sanitizer could be found on the counter. The waiting room was blocked off, allowing only 1 person to be in line in the air conditioned part. This caused a backlog of people trying to social distance in line. Staff was helpful and pleasant.

Going to the post office has always been simple. Buying post stamps and shipping off items have…read morebeen my go-to at this location. For this visit, we needed to get a collection of stamps. Sophia usually handled that arena by mostly ordering online, but we were running short so I was given the task to pick some up. It was right after I got off work so I stopped by on the way home. Foot traffic was very minimal which resulted in no wait at all. I actually stood in line for no longer than 15 seconds. As stated earlier, it was for buying a book of stamps. To my surprise, the cost for the book was over $14. Back when I used to ship items off by mail, stamps cost under $10. It's crazy to see the prices go up each year. Unfortunately, we have to accept the changes and move on. Besides the price increase, the transaction went smooth as usual. I know this location will always come in handy for yours truly. Till next time :)

Staff was very helpful. All items for flat rate shipping were in stock including 10 boxes of the…read morelarge flat rate shipping boxes I needed. Large selection of gift cards is convenient for people sending out mail and wanting to throw in a few dollars. The facility was clean and hand sanitizer available upon entrance.

This location is large and has a good amount of PO Boxes. It is fairly clean. Wanda.. I think that…read morewas her name. Well she was a delight today 11/29. She was kind, caring and had great customer service skills. She never rushed me, or got upset at the gentleman before me who was older and had difficulty understanding something she was trying to explain. Keep in mind they do close for lunch. Hours are listed

Male counter staff is polite, matter of fact and helpful. Female is rude. She knows everything and…read moreis adept at being unhelpful and condescending. Ok if you are one of her "usual" customers. Saw her scream at one older person at Christmas, but let some other person who had bought wrong type of postage back in the front of the line. If you have a problem with mail delivery, it is always your fault. No matter the issue, she knows better. Done with this location and this obnoxious woman! Worse than other locations I have dealt with in VA and other states. People like this give USPS its bad reputation.

Went in to mail 6 boxes. The computer system had an upgrade…read moreover the weekend and kept freezing during my process. Tamya handled the frustration better than I did. She also explained to the ever expanding line of customers what was going on. Full professionalism from both Tamya and Racquel.

Went to get my passport done and because I had to fill out paperwork, which took me 5 minutes, the…read morepostal employee told me I had to reschedule. This is why the USPS is going out of business, because of people like her!

OK how the hell do you actually get in contact with them because they don't answer their phone and…read morethey were supposed mailbox is full (like bro y'all are USPS why yalls mailbox full)

Was headed to improva nails next door with the intention of finding the closest post office right…read moreafter to mail out a package. When I parked I realized there was a small post office right in the same strip mall! such a convenience! I walked over after I got my nails done and waited in a line that moved pretty quickly. It's a small post office but had all the basic packing necessities. Note, ensure your packages are prepped before hand. If you have prepaid packaging you may be charged for using the tape but signs are posted for that. For the convenience, I will definitely be back!

I drive out of my way from Hampton to visit this post office. Every visit has been stress free and…read moreI always get the help I need.

The mail carrier has again skipped delivery. Granted it was intermittent rain yesterday but not…read morerelentless. The mail yesterday wasn't anything I had to have and certainly there is no guarantee mail delivery is going to happen. But long gone are the days of pride and the whole "neither rain nor sleet nor..." It's too bad and maybe the delivery for Amazon has impacted their capabilities, who knows.

This location is OLD, so not nearly as modern and up to date as other USPS locations. But, the…read morestaff is always friendly and I don't have an issue when I'm here other than often there is a line. In fact, compared to some other post offices near by, this one gives me the LEAST hassle when I'm trying to get quotes, mail packages, and obtain postage. Super easy drop off location if you pre-print labels from home, you can just pop your packages on the counter and be off! Lots of parking as well, so easy to get in and out. Large number of PO Boxes if you need them, and basic office/copy machine available if you need it.

So - it's USPS, I don't expect much, but this is a doozy of a story. I was in the neighborhood and…read morehad a couple packages to mail. I don't usually visit this location, and had no idea it was there -- just popped up on my map. It's literally the only thing apparently running a very old, run-down, emptied out strip mall. Started off fine -- I had some pre-paid packages that the lady took, and the postage for most of my other was fine, until I got to the last box. I'd anticipated about $20 to ship based on the weight, and the lady working quoted me $34. Printed the quote for me and I decided to leave, thinking I could maybe repackage in a smaller box and get a cheaper rate. Well, I went back after my friend paid me the extra money to ship the package and another clerk quoted me $55 to ship THE SAME EXACT PACKAGE! I told her that was insane since I'd just gotten it quoted the day before. She basically said too bad and told me I needed to quit trying to cheat the post office! So, I said, no thanks -- took the package to a completely different location and they mailed it for $25, no questions asked. I very much doubt I'll return here if I have packages to mail, even if there is no line and you can get in and out fast!

I love going to this post office for one because it's never crowded. I hate crowds of people…read more Second, the staff have always been professional, helpful, and friendly. This has been my experience in any post office I've frequented since moving to Hampton roads. Thank you USPS! All of us need to thank the organs in our bodies for working 247, 7 days a week mainly our heart until our last breath. How many people actually thank their Hearts for being the hardest worker on the planet, next to the universe itself. I'm waiting.

I lived in Baltimore and a smallish town in PA. Sometimes the post office in PA could be…read morefrustrating. I thought the post office in Baltimore was the worst ever...until I moved to Poquoson! Rude. Understaffed. ATTITUDE!!! I was screamed at for asking a question. My mail is always late. Often it is delivered in the dark. I know they must be understaffed, but whether it is busy or has a single customer the anger of the employees, esp the supervisor, is ever present! Deserves 0 stars. I had to give one.

not only rude but incompetent too. I mailed 6 letters for household expenses, including mortgage on…read more1/6/2025. today 1/14 I received notice from the mortgage company that my paym has not arrived. I called my bank to see if the check had been cashed and while we were in the phone I asked if any of the other 6 checks had been cashed. some were local. not one of the checks had been cashed. the mail had not been delivered to any of them. I tried contacting the post office. they would not answer the phone. Now I know that I will never use the post office on Wythe Creek Road again. They used to be dependable. Now they are not.

I've used this location for years for both business and personal shipping, but the new policy is…read moredisappointing. If you ask for packing help, you're now required to ship using their inflated rates which are much higher than USPS or online options. I was told they "make no money" on packing, but forcing customers into overpriced shipping isn't the answer. I used to justify the higher costs for the friendly service, but that's not the case anymore as there is an older gentleman there that is very abrasive and condescending (at least has been my experience every time) Unless you absolutely have to use them, I'd say look elsewhere.

Pac N Mail is STILL the absolute best in the area. They are a private company that gives you…read moreseveral options for shipping and even with the challenging economy continues to be my GOTO for shipping. I've used them since 2012 and they have always been great.