Drove in needed a nail removal, put me on the schedule; (said , when I called! If you get here…read morebefore 6pm we'll do your car! Waited 2 hours, they were busy the whole time. Not one employee stood around, everyone was busy waiting on customers! All employees were friendly, knowledgeable, respectful. We left at 6:15 not one, but everyone in the service area had a dust mop in their hands cleaning up!! Someone was in the waiting area mopping up too.

You would assume this is AI, but you would be wrong. I don't know what tech worked on this but I…read morethink he overadjusted on the tow a tad bit. Then the manager tried to gaslight me and told me that the problem was with my car and not their completely unprofessional work place etiquette. I swear on my life more than half the employees looked like they were high. would not come here ever again unless I just wanted to be fucked over senseless.

Great service! Had a patch put on my tire. Highly recommend this location for any tire needs!read more

over the past year, Midas has attempted to fix my heating and cooling in my car and every other…read moremonth I had to take my car back for the same issue spending over $4000 for heating and cooling issues.I gave them 970 and then one week later my car broke down again with the same heating and cooling issues and they wanted to charge me another $900 insane I feel like they make other issues so you gotta comeback

I've been going to Spicer Automotive Repair since I moved to Ohio. I wouldn't trust anyone else…read morewith my cars. Dave Sr was always honest, considerate, helpful, and committed to excellent customer service. After retirement his son, Dave Jr took over. The apple dropped right at the roots of the tree! Every mechanic I have spoken with at Spicer has been kind, knowledgeable, trustworthy. I have never felt gouged and over charged. Actually, I am always delighted at the cost of my repair. I highly recommend Spicer Automotive Repair in Solon!

Sam Spicer is the son of Dave Spicer. A real mishap brought me to meet Sam. My tire warning light…read morealarmed me and I sought relief at the BP gas station on the corner of Som Center and Aurora roads. Attempting to use the air machine hose, I discovered that the machine was broken. I told the owner that my credit card was used, but the owner showed zero concern. Angry and desperate, GPS led me to SpicerAutomotive and Sam. I explained the situation and asked him how much it would cost to fix my problem. He responded, I wouldn't charge you for air" He didn't. This old school kindness is rarely seen and deserves to be shared. Honest business... the story speaks for itself! Grateful, Dr. Reg

WHY am I waiting this long for a simple air check?! Not one greeting, not one acknowledgment --…read morejust ignored. This kind of service is completely unacceptable! Every company should have someone dedicated to this area, yet here I am STILL waiting. The service is terrible, and I will not be coming back.

I had a flat tire that had been previously patched by a different shop. Shane H set me up with new…read morewheels and tires to replace my old and corroded set at the last minute before the Fourth of July holiday. Miracle workers!

Wait time is ridiculous, even for simple things like oil change or tire rotation…read more Been taking our cars here for many years. Service has declined substantially in recent years. Gave them one more chance. They failed. Done with them. Taking our cars elsewhere.

went here for front brakes & rotors, wheel bearing replaced also. $1200.00 later went back due to…read morefront brakes dragging so much turned rotors blue, Still within warranty period (two years or twenty - four thousand miles) manager says rotors are pitted, I said you provided parts falls under warranty would not stand behind CONRADS TWO YEAR TWENTY-FOUR THOUSAND MILES ONLY PUT TWO THOUSAND MILES ON SINCE SERVICE! BUYER BEWARE OF THIS COMPANY!!!

We've been going to this place for oil changes and tires for a long time now…read more They are always polite and courteous. They know their regular customers by face. Prices are OK and very convenient hours. We never had any issues.

I requested service on my "pressure sensor", and advised of the almost $900 total. The technician…read moresaid the part alone was almost $600. I said "no way" and had the work done elsewhere for almost $350, with the part costing $195. Talk about feeling scammed. However, the customer service was exceptional. Nevertheless, I will not be returning to this business, ever!.

Had to get a new blower motor with resistor. They took my car in right away !! I was amazed how…read morefast they were !! You guys are all very friendly and have good teamwork !!! No complaints here !!!! I know this is a very stressful job and I want to thank you Dave & RJ for everything you did and keeping me updated !!

Scammer alert. A disheveled youngish man told me they could fix my audio and that it's usually…read more$1000, but they had the used part "just right now" and so it would "only be $500" long story short; I said no, waited until my friend could look at. He fixed my audio for $6, it was a blown fuse, that's it. The northfield tire "pro" told me my entire audio system computer needed replaced. I saved between $494-994. These people are either completely incompetent or blatantly scamming their customers out of hundreds to thousands of dollars. Do not under any circumstances go here. Ever. The only star is for Mike, he adjusted the price after the team working on my tire and trying to charge me, without ever confirming it with me, let alone discussing price. I wouldn't trust these folks babysitting a rock. Better luck, literally anywhere else.

I never leave reviews, but I will never return to Conrad's again. I scheduled an appointment to get…read moremy headlight replaced so I arrived 10 minutes early just to be told they don't have time to do it even though it was previously scheduled. I drove 30 minutes to this location, mind you. The man at the front desk apologized and asked if I could come back the next day and told me it would only take an hour. That worked with my work schedule, so I agreed. I arrive the next day and the man at the desk told me "are you dropping this off? Because it's going to take a while." I told him that I was told it would only take an hour and that's why I'm here. He said no, it'll take a lot longer than that. So again, I drove another hour round trip for absolutely nothing. I tried to give Conrad's another chance after a different issue and they blew it. Avoid Conrad's at all costs!!!

I'm so impressed with the service we received at this Conrad's location in Reminderville. We had…read morequite a few problems with my daughter's 2004 Pontiac and my 2017 Ford. They were so helpful and went above and beyond to get them running well. Thank you so much to Dylan, RJ, Karen and Amy!

Reasonable prices, conveniently located, nice service people…read more Most of my coworkers drop their cars off here to get oil changes and the like. Not extremely fast service but prices are reasonable. One time I did have an issue, where the store did not have the correct parts and I had to wait quite a while to get my car back. But the owner made it right by giving me a big discount and some coupons for service in the future. Definitely worth a return visit.

Had a punctured tire and they were able to fix the tire quickly instead of replacing it. Very…read morefriendly and helpful

Stopped in today to have some work done on my car and was told their policy is if you've done any…read morework yourself on your car such as change the spark plugs done your own oil change or any kind of work on the car that you have touched they will not work on your car for liability reasons. They cited that their shop has been sued multiple times in the past Which makes me wonder what they have done to be sued so many times that they had to create a policy. The gentleman behind the desk and one of the mechanics suggested that I lie in the future about having done any work on my car so they are actually promoting lying and dishonest acts Which further makes me worry about and wonder about their integrity and adds Creedence to the fact that they have been sued multiple times. I would highly recommend trying somewhere else and not doing any business with this place. My father and brother were mechanics and I grew up around a garage and it is worrisome and unethical to turn down work out of fear of being sued again. There are plenty of other garages in the area. I recommend seeking out one of them.

My Lincoln Corsair was sideswiped by a hit and run driver. I took it to Highway Auto Body and Dan…read moreOsborne handled every detail of the repair professionally and coordinated with my Insurance Company. The car looks better than when it was new! I highly recommend this Body Shop.