Tim was an awesome salesmen, easy to work with, very friendly and made the whole process very easy…read more Was very straight forward and we quickly made a deal and he stood by it. Will 100% work with him again.

I went here to test drive some motorcycles for their Triumph demo days event. Their staff was very…read morefriendly and the event was ran really well. They have a wide selection of both used and new motorcycles at pretty decent prices compared to other places. Would highly recommend.

With very limited Motorcycle repair and Maintenance shops in Chicago this place was great getting…read moremy Bike repaired and potentially for Motorcycle Maintenance. I had gone to many of the past ones in Chicago but then never offered good service and communication next to a reasonable turnaround time in repair or maintenance. Some are even cheating Motorcycle customers. Anyways if one is in dire need in Chicago to upkeep and repair ones motorcycle do go here. They are the only ones in downtown Chicago. Mike the owner of the business and Elvis his assistance even went above and beyond to put a extra clutch peg after leaving their shop. Their estimates for repair are reasonable and they try to work it out with pricing if it is too much to repair and insurance does not cover your damages. I got my 2009 Harley 883 sportster back and I am pretty happy since they got it fixed within less than a week. Do go here.

Best motorcycle shop in Chicago -- hands down!…read more Brought my XL883N Iron to Federal Moto and Mike and the guys absolutely knocked it out of the park. What really blew me away -- they took me in with no appointment, had my bike done within an hour, and still left me with plenty of riding time for the day. From drop-off to pickup, the communication was clear, the work was thorough, and the attention to detail was exactly what you'd want for a Sportster. These guys genuinely care about their craft and respect your time. If you're in Chi-City and need someone you can trust with your ride, look no further. Federal Moto is the real deal -- won't be taking my bike anywhere else!

I love driving a scooter as a second family vehicle for fun and errands around town, I always store…read moremy scooter in winter, and I really wanted a Vespa after years of driving other brands of scooters that eventually break down. Motoworks has Vespas, so I went there. This place is high end and they clearly expect high end customers but I'm a teacher and not rich, so I hoped for some financing, much as I might if I bought a car. Motoworks encourages you to apply for financing online with a soft pull to your credit, and make an appointment beforehand to visit the showroom, so I arrived expecting an easy go of it. Happy to report sales people were enthusiastic about all their bikes when I got there, and never tried to upsell me. I appreciated that there was space to make decisions. Getting started was fine, and picking out the bike was positive. Nina encouraged me to try out different bikes on the floor until I felt comfortable, and I felt good about the bike I picked. All the people on the floor were friendly and helpful. Then things got weird. I sat around for two hours waiting to hear about financing paperwork for a 5k purchase. Nobody there gave me any insight about interest rates, expectations for money down, or even quoting a price besides the sticker amount. I was finally presented with a printout where they financed half if I paid cash for the other half, on the spot. Purchase price by then was up to 9k after taxes, freight fees, and a murky $800 "maintenance package" that had no details on paper. I wanted to leave the shop and come back the next day with my ducks in a row about the 4K cash from me, but of course they don't want you to leave. Finance lady suggested I ask the "gal" I came in with to help pay with a card. Then she asked if we were married, and told me it was OK to ask my wife to help me pay because our money was shared anyway. Thankfully my "gal" did step up with a second card, but it was an awkward surprise that didn't need to be so weird and nervy. At that point Finance lady was feeling ill, so Finance man came in to finish the sale. Finance man spoke curtly to me about parking bike on street. Finance lady offered me theft program. Why? Did they assume I lived in a bad neighborhood because I parked on the street? Plenty of people park scooters on the street all over Chicago. By now I am thoroughly rattled. After that I finally walked out and got the bike. Bike is stunning and peppy. Sales people were kind as I left. Financing guy provided registration and a plate for me to drive home with. Nina filled the bike with gas, showed me how to use the key, gave me a tee shirt, and gave me a hug before I drove off. Great stock, huge shop, and outstanding salespeople, but do your own financing before you go pick out one of these spectacular bikes.

I bought a holdover 2025 Triumph T100 from Motoworks via Cycle Trader & the telephone, sight…read moreunseen. The communication was excellent. I felt like a team was taking care of me, not an individual salesperson. The sales price was better than I found anywhere else. The ease and transparency of traveling from New York to pick up the bike at their Chicago location was greatly appreciated. They even arranged to deliver the bike to my son's house in the western suburbs at no additional charge. Nothing but nice things to say about my experience. And what a great bike. It's beautiful and came in at a killer price. Thank you Motoworks!

I'm unfortunately updating my previous positive review after a disappointing experience regarding…read morethe 600-mile service on my 2025 BMW S1000RR. To be clear, the service itself was completed professionally and I paid the $420 bill without issue. My frustration is not about paying for maintenance -- it's about feeling misled throughout the process and disappointed by the lack of customer care. When I purchased the bike brand new, I was told the first 600-mile service was included. Because of the Midwest riding season and winter storage, I didn't hit the mileage until later. During visits in January and March, I specifically asked if I could bring the bike in early for service since I was still under the mileage requirement at the time. I was told no and that the bike needed to be at least around 550 miles before the service could be performed. Now, after completing and paying for the service, I was informed that as of January 2026 the bike actually could have been brought in as early as 350 miles. That was extremely frustrating to hear because it directly contradicted what I had been told previously when I made efforts to schedule the service earlier. Had I been given accurate and consistent information from the beginning, this entire situation could have been avoided. What also disappointed me was that the 6-month limitation was never strongly emphasized during purchase or during my follow-up visits. Most dealerships that value long-term relationships would at least provide a courtesy reminder or better guidance regarding an important warranty/service deadline, especially for customers who actively service and purchase through them regularly. Unfortunately, that was not the case here. I completely understand dealerships have policies and need to run a business, but consistency and customer communication matter. I've purchased and serviced 3 BMW motorcycles through them, regularly bought riding gear there, tipped staff generously, and even referred multiple customers who ended up purchasing bikes from them. I genuinely believed I was building a long-term relationship with this dealership. In fact, I was seriously considering purchasing a new M1000R from them as my next bike, but after this experience, I've decided I'll be taking my business elsewhere. This review is not directed at any one employee personally, but rather the overall handling of the situation and lack of customer goodwill. Very disappointing experience from a dealership I previously spoke highly of.

I've been coming to this place since my brother, Dirk Christopher Hostetler (Host, near the end)…read morepassed way on October 19th, 2008 and willed me his R1200c. They are amazing and you'd never know that this is the most active BMW dealership in the state. The service department has consistently given me precise diagnostic work, clear estimates, and meticulous documentation of all maintenance, from valve adjustments and final drive service to complex electrical troubleshooting and software updates including when I messed my electrical system up bad by installing an LED nightlight system on it. Their technicians treat older oilheads and newer water-cooled models with equal competence, use OEM parts unless I request alternatives, and always torque to spec and log service intervals so my maintenance history is complete and easy to reference. I sold that 1200 with all its maintenance paperwork and bought an R18. Turnaround times are accurate, communication is proactive (calls, texts, and photos when needed), and they're transparent about what is urgent versus what can wait, which makes long-term ownership planning honest and straightforward. The parts guy and his counter is efficient, knows microfiche and part supersessions cold, and can usually get obscure components within a couple of days. Overall, the operation feels like a high-volume shop in terms of capability and inventory, but with the attention to detail and personal familiarity of a small, specialist BMW-only garage. Do NOT ignore the huge selection of used bikes of EVERY MAKE that they've serviced and, many times, have rebuilt. Their inventory is ENORMOUS and their prices are below market (I am constantly amazed at their below market deals).

This is my second time I've been here. Great place to get your Bike repaired. Not cheap but quality…read moreservice.

Would recommend this place to anyone. They are very communicative, friendly, honest, affordable and…read morework VERY fast. Dropped my bike off after stripping 3 studs of the oil filter housing. Issue was fixed and I was able to ride it home the next day. This place is my go to if I run into an issue I can't fix myself

I went here to get my tires changed on my Ninja 500. The employees greeted me in a friendly manner…read moreand answered all of my questions. This looks like mostly a moped type of place but they do all types of service on all types of motorcycles. The job was done properly and I have been riding on these new tires for about a month now with no issues. The price for the tire change was lower than what I was quoted by other motorcycle shops. And it got done a day earlier than expected. Much appreciated. Would highly recommend.

I purchased a wonderful car from these guys! Whole experience was great. Everyone from the front…read moreoffice to the service department was great! Owner went out of his way to accommodate me. Plus I came all the way from Indiana. Well worth the trip.

Great guys to work with. They took great care of my bike and made some honest recommendations. I…read morehighly recommend!

I always get quality service & reliable advice how to maintain or repair my bikes. Reasonable wait…read moretimes with some potential delays due to them always being busy, but always professional and friendly. You pay for what you get, and I never have a problem paying them for custom service that is reliable. Owner Joe will literally pull up parts/issues & educate the reason why there's a problem or the cost. Other shops treat you like you're optional, they treat you like family.

5 Stars - Outstanding Service from Isabel at DPS Motorsports!…read more I recently purchased a 2024 Honda Goldwing from DPS Motorsports, and I couldn't be more pleased with the experience--especially thanks to Isabel. From the moment I walked in, she was welcoming, knowledgeable, and genuinely enthusiastic about helping me find the right bike. Isabel made the entire process smooth and stress-free. She answered all my questions with confidence and clarity, never rushed me, and made sure I was completely comfortable with every aspect of the purchase. Her professionalism, attention to detail, and friendly attitude really stood out. The Goldwing itself is everything I hoped for--powerful, smooth, and loaded with features--but what made the experience truly memorable was the level of care Isabel put into making it all happen. If you're in the market for a motorcycle, I highly recommend DPS Motorsports--and definitely ask for Isabel. She's a true asset to the team and made this an exceptional buying experience from start to finish!

Worst Sales/Financing experience i've had. Deceptive, price packing practices are used…read more Already agreed on a much higher OTD price of $8700 for 2026 Kawasaki Ninja 500 SE ABS. During the finance signing, was told maintenance package required by Lender/Kawasaki and it was added. I asked if the total OTD price remained unchanged and was told "sure, whatever was agreed on" When signing final paperwork, I did see the total price was higher. Asked what it was or if it was the expected interest on loan, told again "sure". Not once I was told the actual price of the maintenance package and that it was additional to the OTD agreed on price. Caught this later and called in the next day, wanted it removed. Told it can't be removed, non-cancelable and lender requires it. To make it worse, maintenance package doesn't include the 500 mile chain interval service even though its a manufacturer recommendation. Rip off!!!