Ended up in here by chance & really pleased! The Mrs Rufus called Yours Truly up because she was…read morein a bind and her Chi got sideswiped by technology. Long pilgrimage short, she uses an iPhone4 to swipe credit cards for her business. The swiper is not like others that plug into any device. It is fit to a specific device (an iPhone 4 in this case). As we are forever tied together in matrimonial bliss, my Chi got tangled up in this Four Alarm Conundrum. Herein lies the rub ... the old iPhone is used via WiFi. It's technically no longer a phone. It is used merely to submit credit card & debit card transactions. So, now we have a device that is totally worthless but it has to be replaced with an iPhone 4. And no stinkin way am I payin full retail for a glorified iPod Touch. Of course the device dying and Mrs R. not being able to run charges is all my stinkin' fault! I mean, NATURALLY!! I'm never there, haven't touched the thing & you guessed it ... my fault. Ah, the joys of matrimony. As usual, I digress. Post ear gnawing and subsequent blood pressure hike, my Chi is toes up in the ditch. So, I think to myself, "Rufus, what the Fried Samosas are you gonna do to get this situation resolved, bring Mrs R. to bay and reclaim your Chi?" This is when I remembered this cell phone exchange business had opened on Bearden Hill. It's a nice, clean place between Soccer Taco and Pendergrass Shoe Repair. I was warmly welcomed by a nice man by the name of Ryan. I explained my situation to Ryan. He completely understood my situation and was able to help me find an affordable replacement. He was extremely knowledgeable (which is great b/c I'm tech deficient). I never felt like the idiot I am. They seem to have a wide selection of phones and smart devices. They buy, sell and trade the devices. I would encourage any & all to stop in if you need this service. As a side note, I was very impressed with something that happened when I was in the store waiting for my device to charge. A man came in wanting to sell his smart tablet. He had pulled up to the store with 2 other people in a dirty ass $300 jalopy that was on its last leg. It was quite apparent that they were all 3 hard up for cash. Ryan treated this man with the respect he was due. He was extremely polite and informed the man that his particular tablet was not in high demand (thus not worth a whole lot wholesale). He was very sympathetic to the man's situation. You could tell that the man appreciated Ryan's honesty and professionalism. Anyway, it was good to see people being treated well no matter their station in life.

In light of the high cost of a new cell phone and the rapid depreciation of a new device, it only…read moremade practical sense to visit The Phone Exchange to see their selection, and I'm glad I did. All I wanted was a replacement for my iPhone 11, which developed a bad board after 5 years of faithful service. The price I paid at The Phone Exchange for a comparable replacement of my old phone was literally less than HALF the cost of a new phone at the Apple Store in the mall, and it was well worth it. I highly recommend The Phone Exchange.

Andrew made an appointment to come to our home. The soonest he could do was 4 days out, which was…read morea Friday evening. He said he would call before he came. He did not show up. He did not call. He did not respond to my voicemail or text. So we are left in the lurch, over another weekend, with no access to email. We are very disappointed.

In town on vacation, dropped phone and broke the screen. Found store on Yelp and they quickly…read morefixed the phone. Very friendly service!

Helpful, courteous, competitively priced, keeping me fully apprised of the process from step one,…read moreuntil I picked up the laptop at the end of the job. The work was on time, and executed at the price quoted, couldn't be happier.

I can't say enough good things about this team. I was on vacation and starting my day at Lookout…read moreMountain when my phone died. A kind soul gave me directions to Oops Repair and they fixed my phone in time for me to make my reservation at the Incline Railway and Ruby Falls. Without their quick, skilled work I would have missed these lifetime of memories and photos as proof.

The service here is very bad, I bought a phone two months ago for 300, the battery is broken, I…read morewant to return it, they only gave me 160，

From the owner: At Phone Depot Dalton Our goal is to have your gadget ready as soon as possible, we offer high…read morequality repairs for affordable prices. We can fix: iPhones, Android phones, iPads, tablets, laptops and desktops. Our well trained technicians will quickly diagnose and repair almost any device. We take pride in delivering quality service to our customers and bringing devices back to life.

When I was new to cell phones I went to this store "a few times" for help since the customer…read moreservice at Tracfone was about non existent. The young ladies on duty took my phone, pushed things in rapid succession and handed it back to me - no charge. So the next time, when I changed phones, I went there to buy a case for the new phone. their prices are higher than if you order on line, but the service is worth it and my preference is usually to support a local business. Only 4 stars for the price, but actually 5 stars for the people who work there!

Not open the hours posted on door. Friday 9:20 a.m. 5 people waiting outside. Called and no answer…read more NOT PROFESSIONAL!!!!! I had to give a star to post review. 0 stars!

I would not recommend doing business with this repair service…read more My mother gave him my daughter's iPad on May 19, and he told her he could fix it. He was paid upfront the same day. After that, I received no updates unless we reached out first. Every time we asked for an ETA, we got the runaround instead of clear communication. After having the iPad for nearly two weeks, he finally admitted he could not fix it and refunded the money. However, he then said he needed to remove his parts from the iPad before returning it. Today is June 2, and I still have not received my daughter's iPad back. This is an iPad that cost over $400, and I am extremely frustrated that it has been in his possession for weeks with little communication and no resolution. The lack of updates, professionalism, and failure to return my property in a timely manner is unacceptable. Based on my experience, I would not trust this business with anything beyond a basic iPhone repair.

The young man who owns this is so nice friendly and helpful. They guarantee their work and have…read moregreat prices. I have used them several times before I upgraded my phone and they have been amazing to work with every time!! I would highly recommend

Rude and not helpful. Did not even greet us as we walked in. Not used to that in tennessee. Left…read morewithout being helped. Will not be using this location again.

From the owner: Big cities. Small towns. Everywhere in between. Get access to the largest, fastest 5G network, with…read moremore benefits, more options, and the local service you know and trust.