What a pleasant experience, twice!!! My Wife and I needed our new phones set up. A fantastic…read moreyoung man, named Ian, did everything. He was professional, knowledgeable and very friendly!!! we highly recommend the AT&T Store in Branson, MO!!!!!!

My aunt who is in her late 70's came into this Branson ATT location to have her phone checked, and…read morethe salesperson named Jordan said he wouldn't assist her because (he said) she wrote some horrible things about his family on facebook (which, if you know my aunt... is not true at all). My aunt was in tears over this accusation, and called us to tell us what happened. She said another person at the store eventually assisted her, but she felt embarrassed and hurt that he accused her of this in front of other customers. I am furious as well that this happened to her and am simply passing this along as she is too soft-hearted to say anything. This is not acceptable and this type of customer service is a liability for any company.

Friendly and knowledgeable staff! So many services available from phones, watches, tablet plans and…read moreinternet. yo You can't beat the prices either! 5 lines on our family plan for only $200 and that's the best plan including Max and hotspot. I just came back from a vacation in Mexico and had great service and didn't have to worry about a crazy price hike on my bill!

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Branson store today.

adam was super helpful today.. we had to wait for the -hones to update and he was very pleasant to…read morechat with and answer all of my questions, great customer service. glad to see friendly faces and people these days... give him a raise

Kenny was amazing to deal with. We had a multi phone line family plan. We upgraded all our phones…read moreand got a great deal. Kenny explained the changes and charges to our plan. He was very courteous and professional!!

This guy was extremely nice considerate of our situation and did what he could to help us.read more

They price matched and fixed my Xbox hdmi port in less than 2 hours! Definitely will come back if…read moreot happens again. Forgot to mention lifetime warranty!

On Monday, March 16, 2026, I went to Optimum in Branson Landing, because I had an issue with my…read morephone, after having installed some weather apps on my Android phone. I met with Austin and explained the issues I was having. He took my phone a d immediately knew what the problem was. He was able to fix the problem right away. He then showed me what I had done wrong and showed how to avoid the problem in the future. This is my third encounter with Austin. He has always been very helpful and pleasant, and takes the time to explain things. Thank Austin!!!!!​

Austin was very Good & Friendly. Knows what he's doing & helpful. For all the work he had to do to…read moreget us set up was great. I can always call him to help us. I would recommend him to anyone.

Tougher technology's team seems awesome. Was willing to help me out with a personal project I've…read morebeen doing to get a CF19 into great condition

From the owner: Tougher Technology sells, supports, & services rugged laptops, mobile devices, tactical gear, &…read moremore. We specialize in Panasonic Toughbook & Dell Rugged Laptops. We offer parts repair and related accessories for most rugged laptops, tablets, and mobile devices.

Great place, great service! Had an emergency where my phone had gotten broken , I thought beyond…read morerepair it was in pieces. Was just thinking I needed to get my data switched from one phone to another if even possible.! Instead I left with my phone completely repaired! Phone Genie! Amazing ! I definitely recommend, fast service, friendly, and very fair pricing !

They want to charge way to much money. He told me $80 to download windows 11 on my gaming PC which…read moreonly takes like 15-20 min so I thought that was super steep, but whatever. I get there and he try's to charge me $160. I said you said $80? he goes I've never charged that for windows I don't know why I said that. I'm like idk either, but you sure did. Then he tells me that my cable management was terrible and they can redo it, but it'll probably take them at least 2 hours. I said go ahead I spent a lot of money on this pc I would like to take care of it. I show up to pick up my pc and he try's to charge me $250. I said holy crap, why? he said it took them almost 3 hours. I said, your guy told me it took him a little over an hour. I negotiated and paid $200 for windows and cable management, but they tried to lie twice about their pricing and what really happened. I get home and realize some of my components aren't working. Figured it out, he didn't even plug in the right cables to the motherboard. I was furious and wanted to call them for a refund, but just thought I'd leave a bad review. Don't go there, they are lazy people and don't give a crap how long it takes to get your product back to you. lazy and a bunch of liars. they also just open and close the store whenever they want so you never know if they are actually open. Honestly the whole thing was a joke. Go to PC Pros in Springfield, they are legit! They also actually know what they're talking about.

This is my first Yelp review but it needed to be done. Dan…read moreis a stand up guy! I was in town on a business trip and needed to replace the battery on my phone. I did a Yelp search and inquiry and Dan replied within a few hours. I dropped off my phone to get worked on and when I went back to pick it up he noticed that the screen had been damaged during the battery replacement. Before I could say a word he told me how he was going to replace the screen at no cost. When I told him I was only in town for a short time he made sure to get a replacement screen delivered the next day. Unfortunately the replacement screen was faulty but Dan went above and beyond to complete the job and fully repair my phone that very same day! I would highly recommend Dan for any of your iPhone repair needs!

I'll just say it I'm not a fan of technology overall. I tend to be one of those people that hates…read moreupdating anything. I hate updating my IOS, I hate deleting pictures off my iPhone, I hate really anything having to do with any sort of technological maintenance. I am also the type of person that does not have the newest iPhone and is not interested in getting the newest iPhone. SO, when I was tasked with getting a new battery for not new iPhone, I was dreading the whole experience. My lovely Battery is four years old and unfortunately its max life was only at 80%. My husband strongly urged me to get a new battery installed. Sigh. I did my homework and yelp informed me that Springfield iPhone repair was the place to go. I patiently waited until 10 AM this morning to call dan and make sure that he had my vintage battery in stock which he did. Luckily I found street parking and was able to get into Dan so he could replace my battery in a jiffy. I opted to wait for my phone which provided me with a chance to overhear Dan helping various people on the phone with patience and unparalleled expertise. Dan's coworker, a pug named Winston, sleeps near to all the efficient iPhone magic. Thank you, Dan for making this anti-technology girl happy. I appreciate it !

I would leave less stars if an option. This store is the place to go if you want rude, attempt to…read moreintimidate, disrespectful money hungry service. 3 different times Jesus treated me or a family member with arrogant, unknowledgable, spewing of words. Do not send a woman in who might be afraid to speak up. Everyone else is polite, he is wildly inappropriate, interrupting and telling you he is helpful. Looked at the ground when my husband went in and went to the back. Sums up his intent to intimidate. Why would ATT put it's name at risk.