adam was super helpful today.. we had to wait for the -hones to update and he was very pleasant to…read morechat with and answer all of my questions, great customer service. glad to see friendly faces and people these days... give him a raise

Kenny was amazing to deal with. We had a multi phone line family plan. We upgraded all our phones…read moreand got a great deal. Kenny explained the changes and charges to our plan. He was very courteous and professional!!

What a pleasant experience, twice!!! My Wife and I needed our new phones set up. A fantastic…read moreyoung man, named Ian, did everything. He was professional, knowledgeable and very friendly!!! we highly recommend the AT&T Store in Branson, MO!!!!!!

My aunt who is in her late 70's came into this Branson ATT location to have her phone checked, and…read morethe salesperson named Jordan said he wouldn't assist her because (he said) she wrote some horrible things about his family on facebook (which, if you know my aunt... is not true at all). My aunt was in tears over this accusation, and called us to tell us what happened. She said another person at the store eventually assisted her, but she felt embarrassed and hurt that he accused her of this in front of other customers. I am furious as well that this happened to her and am simply passing this along as she is too soft-hearted to say anything. This is not acceptable and this type of customer service is a liability for any company.

Good knowledgeable staff. If you haven't taken a look at TMOBILE, you need to take a look. Best…read morecoverage by far. Competition says towers are "getting repaired soon" but soon seems to never happen. With acquisitions of Sprint/Nextel and now US Cellular, TMOBILE clearly had the best coverage wherever you are!

These people very clearly don't know what they're doing and don't even give the same information as…read morethe T-mobile employees on the phone. The guy who helped us was cocky and rude as soon as we walked in and it was obvious he just wanted us out of there which worked because his service was worthless to us.

We dropped a laptop off over a month ago to have the screen and hinge repaired and never heard…read moreback. Tried to contact them and Google says they are permanently closed. Phone number is disconnected. We have never received our laptop or ever gotten a call back.

I brought my phone in because it had a number of minor issues. My phone was fixed in no time and…read moreand I was on my way, a very happy customer. The customer service is excellent. No need to go anywhere else.

My mom wanted her phone to work. It's an older phone and she didn't use much of the storage so it…read morehad to be her battery. After pushing her to get more storage and a new phone, the cell company said they could send a battery but couldn't do the replacement because of COVID. It is really difficult to do all the steps and my mom's eyesight isn't great. That's when I found Kenny at Branson cell phone pit stop. He ordered the battery and replaced it for a standard price (I had asked around). My mom is so happy that she doesn't have the expense or frustration of getting used to a new phone.

On Monday, March 16, 2026, I went to Optimum in Branson Landing, because I had an issue with my…read morephone, after having installed some weather apps on my Android phone. I met with Austin and explained the issues I was having. He took my phone a d immediately knew what the problem was. He was able to fix the problem right away. He then showed me what I had done wrong and showed how to avoid the problem in the future. This is my third encounter with Austin. He has always been very helpful and pleasant, and takes the time to explain things. Thank Austin!!!!!​

Austin was very Good & Friendly. Knows what he's doing & helpful. For all the work he had to do to…read moreget us set up was great. I can always call him to help us. I would recommend him to anyone.

This guy was extremely nice considerate of our situation and did what he could to help us.read more

They price matched and fixed my Xbox hdmi port in less than 2 hours! Definitely will come back if…read moreot happens again. Forgot to mention lifetime warranty!

Friendly and knowledgeable staff! So many services available from phones, watches, tablet plans and…read moreinternet. yo You can't beat the prices either! 5 lines on our family plan for only $200 and that's the best plan including Max and hotspot. I just came back from a vacation in Mexico and had great service and didn't have to worry about a crazy price hike on my bill!

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Branson store today.

Quick reply on a Sunday is a godsend. I broke a lens on my phone and we are getting ready to go on…read morea family vacation we have been planning for seven months , time is paramount. The reassurance I don't need a new phone and the reasonable price to repair is reassuring

Frank at Branson Cell Phone Repair was a gem!! I was passing through town and took my phone in for…read moreservice, as it had been acting up all week. Frank looked at it, did SOMETHING , and voila: my phone was no longer acting up! Thanks, Frank!

Brightspeed took over CenturyLink and since then my service in the Reeds Spring area is absolutely…read morehorrible. In the last 4 months my internet has been down 3 times. When you call for help at night it's the same run around and NO HELP. Then it takes from 3-7 days to get a tech to come check it out. The techs are so nice and fo their best to fix it but then it goes down again. Be smart and DO NOT USE BRIGHTSPEED AS YOUR INTERNET SERVICE for mine is down again in a little over 2 weeks. TMOBILE internet hete I come in the morning. Brightspeed can come get there modem since I hardly get to use their horrible internet service

If there was a negative scoring option, I'd leave that. The service sucks, the customer service…read moresucks even worse. I've been on the chat for more than 20 mins just to confirm the ticket for someone to come and remove the cables from my house and yard. I tried them for about six months and my internet speed was supposed to be about 200 and it averaged less than 50, plus it kept disconnecting. RUN, don't walk away from Brightspeed/CenturyLink. NEVER AGAIN!