These folks went way above and beyond to help me with a sign purchase recently. We purchased a stand-up banner sign in August, and the next day when setting it up for the first day of a three-day home show in Branson, the top plastic clip attachment malfunctioned and broke - the banner snapped back, the top metal brace popped off, and the banner rolled back up entirely into the bottom base - rendering it unreachable and unusable. I called the shop and asked if I could bring it by the next morning to be repaired before the show opened for Day 2; they said they were closed that day, but offered to send someone out to help. To my amazement, in less than an hour, the owner came out to the convention center, picked up my broken banner/stand and went back to the shop; then a short while later, he brought it back out to me in an upgraded stand. I was so impressed at their integrity of giving me an even better product at no added cost - but the personal, out-of-the-way service was truly amazing! They've certainly won our loyalty for years to come! (And the banner was beautifully done also, BTW - even with a rushed order!) read more