The service was fast and the quality is good. Never had any issues so far and its hassle free! We…read morehope we can do business with them again.

Horrible rip off artists. Not only do they offer you bottom dollar for your phone instead of a fair…read moreprice, but they also will change that price on you after they've already given you a verbal offer. They offered me 150 for my phone and I walked around the mall for a few minutes to think about it and when I came back and said I would do it they then dropped price to 100. When I questioned them about the price change she stated, with attitude, "prices change". Yeah...not in 15 minutes they dont. They sell junk accessories and are a disgrace to our community.

Went here and had 2 phones upgraded,and was overcharged, after taking it to the agent who agreed I…read morewas overcharged (over $150) was assured it would be resolved by a higher level of the company. It's been 3 weeks and after a phone call and 2 visits the higher representative still hasn't contacted me. Very disappointed and won't be visiting this store again!!!

Just remember.......these people working here are not Verizon employees…read more Good luck. I feel they are not looking out for you!

Every time I have gone into the Moline store, I'm always greeted and helped as quickly as possible…read more The staff is friendly and knowledgeable and I can honestly say I've had a great experience every time.

Wanted to upgrade my phone on our existing account. Was greeted before I was five feet in the front…read moredoor. All staff helpful and up for conversation about pros/cons of phones available to purchase. Was out the door with new phone in an hours time after quick demonstration of my new phone.

Hey guys, I…read moredefinitely wanted to take some time to post a review on my experience at this particular Boost Mobile location. What brought me into the store originally was to upgrade my Iphone 6s to a new Iphone. When I entered the store I was greeted by Katrina and Suihen. Katrina sold me on the Iphone8 plus.I appreciate the help she gave me when it came to product knowledge on the phone, However my intention was to boost up you only have to put $1.00 down then they add $33 to your bill each month. the phone retails at $449.99 on the Boost mobile website I asked if that's the price that would be honored in the store. Katrina said it would. When I asked what the total pay back would be on the phone she stated I would receive a email shortly explaining the details. Which I never did. Also I needed a new phone case for the phone and I asked Katrina the price she said 'it was included with the purchase of the phone'. My total leaving the store came to $150.00 I repeatedly asked how we went from $1.00 to $150.00 she stated activation, taxes, and boost up cost.... OK cool. When i got home I realized I was charged $64.00 in accessories I never asked for , also was told it would be included with the phone purchase. Also I was charged full price for the phone which is $549.99. I called boost customer service to get some clarity and get this issue resolved and I was told when using Boost Up and doing payments you do not receive the promotional discounts offered on phone's you have to pay full price. This is understandable. What isn't is Katrina not being up front and honest when it comes to the terms and conditions of using boost up, also lied about the phone case being included. All for a sale. Had all this been explained upfront I would've saved myself $100.00 and just bought the phone out right. Do not use this fraudulent location they clearly use any sales tactics to con you into spending unnecessary money. Please visit another location when deciding to switch phone providers, repairs, upgrading, etc......

HORRIBLE CUSTOMER SERVICE! RUN AS FAST AS YOU CAN!! My 85 year old mother has been without…read moreinternet and TV for going on 4 days. Tech came out after 3 days and said the issue was created by another department within Mediacom. It was a known issue in apartment buildings. Other seniors in my mom's building were without internet, tv and phone. God help them if a senior without a phone has a medical emergency! They said they could not classify it as an outage which would get someone out sooner. It is a "maintenance" order and will be out in 48 hours. The public is not allowed to talk to the department that classifies whether it is an outage or not. The public is not allowed to speak to the maintenance department. Terrible company!

Poor service. Constantly down. Raises prices every other month, but I haven't consistently had…read moreworking internet in about 2 years. When I've called asking for a refund for the time my internet is down, I've been told they'll only issue a refund if I reported my internet down in advance. Then, if u report my internet down and ask for a refund, I'm told they'll only issue a refund after the outage has been fixed and I'd need to call back at that time. The only reason I'm still with them is because I currently have no other offerings where I live. I'll be moving on as soon as an option opens up for me.