they're under new management. And other places have to offer a 30% discount before they're anywhere close to as low as this place is prices. And they do the exact same job that I can tell. read more

I wish it was possible to give 0 stars! Absolutely the worst possible customer service! They ruined a $90 dress shirt that was given back to me with more stains then it was brought in with. The owner is insanely rude and snatched the shirt from my hands and told me I wouldn't be getting it back and refused to give me any money towards replacing it. I came back the next day and spoke with a different worker and they said they'd sent it to a different cleaner to try. The following day I went back to get it and she said the stains were there when I brought it in. Untrue. She then tells me I need to just take the shirt and get out. If you care about your clothes or money GO SOMEWHERE ELSE! read more

Avoid this place . took 5 items in 12/2/24 and they have lost my dress shirt that I needed tomorrow for a party . they have had me come back 4 days and still have no clue as to where it's at and manager will not call me to resolve the issue. Terrible customer service or lack of . nobody seems to be running the place and the ones working have no idea what's going on . read more

First off, you need to know that I have spent thousands of dollars at this dry cleaners. This place no longer provides decent customer service. Seem to have gotten extremely arrogant. When I walked in to pick up my clothes I didn't have my ticket. In the past, they've asked me for my name and simply looked it up, found the ticket and gotten me my clothes. Well this last time, The Hispanic lady that runs it flipped the vertical Rolodex around to me and said "find your own ticket" as if to punish me for not having my receipt. Just because you have a boob job doesn't give you a right to treat people negatively. I'll be finding a new place to take my dry cleaning. read more

USAVE Cleaners - USave Cleaners - Dry Cleaning Near Me - Wichita, Kansas

Absolutely the worst and most expensive dry cleaners in the area.I I asked for five items to be laundered and heavy starched, I got back dry clean only when I brought this to their attention all they want to do was argue I did not pay enough. $10 for 2 pair of jeans? Gave them an opportunity to fix their mistake but now it was full price again. I'll call the manager please please return my call manager read more

I have used Usave Cleaners for years and over the years they have provided outstanding service and they were very responsive and friendly. Lately, they have a Hispanic lady manager that is arrogant, rude and very short with customers. She will change the price of an advertised price on you in a heartbeat and tell you that the price has changed, but they haven't updated their window advertisements. Hopefully, they will find better management soon. read more

After having problems with the 2 biggest dry cleaners in Wichita, I had a friend and co-worker recommend Usave dry cleaners to my wife. I have been very satisfied with their service, work and short turnaround for all my dry cleaning needs. I've been using them for about 3 years and would highly recommend them to my friends and anyone looking for a reasonably priced dry cleaners with awesome results. It is located about 20 miles from my home, but it's worth the trip! read more

I used to use USAVE in recent years but their quality and service has fell off immensely. In the last month 6 of the 20 shirts I brought in were damaged. There were buttons cracked and chipped on multiple new shirts and snags on many others. This has costed me more money and time than it did initially getting my shirts cleaned and pressed. read more

I have been using USAVE Cleaners for about 8 years now and the only complaint I have an reason for not giving 5 stars is because I wish they had of kept (or get another one) close to my home. I am an East sider but work out West so its not so bad. Very friendly staff. Professional, on time and if there is every an issue they fix it. Always in and out. I had a friend recommend USave and Im glad they did. read more

Outstanding service--every time. The team here is quick and professional. They are also personable. They go out of their way to learn my name. I'll continue to come back. read more

Come check out USAVE Cleaners. I have owned it for 18 months now and we aim to please.

If you want to be judged when you go to get your clothes cleaned USAVE Sebastian Cleaners is the place for you. the customer service and cleaning is barely worth the $2 you pay for it. before I write a review on some where I try to go at least three times. I had to make an exception with this place once I found out how it really is. I only made it up there to drop off and pick up twice. both times I was completely unsatisfied; let me tell you about my experiences at USAVE Sebastian cleaners. My first experience (drop off around 2 or 3 p.m.): as I walk in I hear young black male behind the counter laughing and making funny faces, sounds pretty busy doesnt he? as he walks to the back of the store a young white female approaches the counter to help me. I had 10 items all in which I informed her were to go to dry cleaning. she then proceeds to pull out two tickets, asks for my last name first initial and my phone number. she fills out two tickets, placing different items in two different bags and placing the tickets in the two bags. Not saying anything more I paid my tab took my tickets and walked out the door, only to hear the young black male say "ugh that b**** was ugly" as I walked out the door. (pick up): not such a bad experience customer service wise. I came in a little before noon to pick up my clothes the young lady that helped me was very kind and made sure I had all of my clothes when I picked them up to make sure I received all 10 garments back. however I did have to inform her that at drop off I did inform the young lady I wanted all of my clothes to dry cleaning she apologized immensely and said that the mistake would not happen again if she helped me. Second experience ( drop off around 8 a.m.): this time I only brought in three garments two of which had stains that would easily come out in any washing machine. but as I approach the counter a young redhead looks at me and goes back to what she's doing I stand their idol for a minute or so before being helped, I guess she finally realized no one else was going to help me so she finally came to the counter. I receive no greeting or please or thank you, informed her of the stains and she said she was sure they would come out and not to worry. I paid the $6.42 required to leave my clothes and left promising to return later in the day to pick them up. Later that day, a little after 5 I return to go pick up my three items. there were 2 customers waiting to be helped in front of me and one of them had a problem with her clothing. The customer was making a scene and you can tell the two behind the counter were stressing out. unsure if the issue was resolved the customer left and it was now my turn. right in front of me the young black male proceeded to say how he hated black people. I personally thought that was kind of odd seeing how the young man was black, but that is neither here nor there. Once receiving my three garments back I noticed two of my pieces of clothing still had stains on them. I politely asked if there was anything they could do, the person who helped me said that whoever spotted it put a sorry tag on the garments and that they couldn't get it out without damage done to my garment. To me it barely looked like it had been washed let alone like they tried to do anything to it. I had a double crease in the pants I brought in, and the shirt looked ridiculous I couldn't even wear it after I brought it home. Just to mention I grabbed a rag and some hot water and got the stains right off, makes you think maybe they don't clean their clothes as good as they say they do. I for one will never be returning to this cleaner and will inform everyone I know that takes their clothes there not to return. The last people I want to take my clothes to is somebody that's not going to clean them, be racist, rude and call people ugly when they are just coming in to get their clothes cleaned. For having three different owners in the past two years I wouldn't be surprised if this place got closed down or ended up needing a new owner this place sucks. I for one will be taking my clothes to Comet Cleaners right up the street on Tyler. read more

After asking around about finding a good dry cleaner, I had multiple people recommend U Save. I'm extremely picky due to having bad experiences in the past ruining expensive clothes and Navy uniforms. I decided to give them a shot and they are amazing! By far the cheapest I've found in town and they have 24 hour turn around! I had an Express coat, pants, full Express suit, Banana Republic jacket and a snapback hat cleaned all for around $20. Everything came out amazing. The hat was extremely dirty and came out looking new. These guys definitely found themselves a long-term customer. Highly recommended. read more

My husband has been taking his suits here for years, and is more than pleased with the service. Fast, reliable, and always clean and well pressed. "U" can count on "U Save" to do the job right, and for a really great low price as well! read more

have been taking my dry cleaning here since they opened. they changed owners/management in february 2013. the manager called me today complaining because i asked them to press my husbands business shirt collars on the collar seam instead of making a fold half way up the collar. she said they dont' have time to fold and iron each shirt correctly. i said if you fold them on/close to the seam the first time it wouldn't be a problem. they fold and iron the collars so high up that when he wears his ties you can see the back of his tie. i told her it's obvious she doesn't need my business and she said "you are correct that's why i was calling to suggest you go somewhere else". the new owner/management is poor at this location. read more