Scotty is always super nice! He gets the job done quickly & efficiently! My only complaint is with…read morethe parking ~ with me being disabled, it's hard to get up the huge step.

I have worked customer service for many years and usually do not do any reviews. I wanted to make…read moresure I could potentially outweigh the negativity from another customer!!! I was at this location and I watched a customer behave so rudely and entitled. She was so loud, vulgar and treated her so poorly. The young girl on the counter handled it better than I would have on any good day. Big props to Miss Jazmine for being patient and kind!!

I needed a document notarized immediately. Since my documents were in a FedEx envelope, it made…read moresense to go here. I was rudely told that"no one does that anymore " It had to been done on line. This was completely unacceptable in my situation. When I asked where I might get something notarized, the person "probably a funeral home. " being a senior citizen, that just made me mad. We tried the UPS store down the street and were treated with patience and respect AND they actually provided the service.

We were flying out today with a antique cuckoo clock dad brought back from Germany in world war 2…read moreand Leon took such great care to not only protect the outside but also the inside . We are having it restored and it was made safe to ship also . Thank you fed x

This store is so convenient to have in Mineola! I drive from Winnsboro (a 30-minute ride) to have…read morethese fine people pack and/or ship for me. They wrapped a huge antique mahogany rocker for me to ship long-distance, and the chair arrived in perfect condition. They are also friendly and efficient. I highly recommend BoxCar in Mineola!

On 02-12-2026 I took my package to BoxCar Shipping with a Prepaid Fedex Label containing very…read moreimportant and senstive information for a client. Staff at BoxCar received my box and I received a printed receipt. I left the building feeling confident that my package was in good hands and that my client would receive it in a couple of days. In approximately 1 week my client called and asked about the package that had not been received so I looked up the tracking number on the Fedex website. To my dismay I found that Fedex had no record of picking up my package at BoxCar. I called BoxCar and a young man informed me that occasionally boxes were picked up by the wrong carrier and that often it took as long as two weeks for those packages to be returned to BoxCar. Apparently there is no system or supervision at BoxCar to ensure that the correct carrier picks up the correct package. It is now two weeks and 1 day since my package has been lost by BoxCar. This contained documents which, in the wrong hands, could easily be used for the purpose of Identity Theft and as of this date I have no idea what type of repercussions my client will suffer as a result of carelessness on the part of BoxCar staff. It isi also interesting to note that the website shown on Yelp and also on my BoxCar receipt does not exist or is not accessible. I am now driving to Tyler from Mineola when I have important documents to mail. Fedex has an Office there and does not offer services to other carriers. It takes considerable time to do this but at lease now I can sleep nights.

Always on their game. The nicest employees you'll meet , I love that they're so fast too!!!read more

I have been struggling to find the perfect place to drop off or ship items, especially during the…read moreholidays. This little gem in Royse City has literally surpassed every level of business etiquette and customer service I could have hoped for. I usually deal with the gentlemen (assuming the owner), but the girls are sooo sweet and helpful as well. Every visit I make to this place leaves me with a smile. They make you feel like family when you walk in. There is nothing that I have experienced in a great while that exceeds their customer care. You even learn a thing or two while there. I will always recommend them to family and friends. Thank you guys for top-notch service. You make this momma's day out less stressful every time.

Becky is the example of outstanding customer service! I will be returning to this location because…read moreof her amazing attitude, teach everyone to be like her!

Customer service has gotten way better than before, their lines can get long but the front desk…read morereps are aware and tries to be prompt and quick while being courteous and polite.... I never had problems with anyone working here with an attitude... they are kept to themselves most of the time paying attention to details and minding their work and not just standing around. When the line gets longer, employees in the back has the initiative to help out in the front to get the line moving. I only drop off or pick up my packages here, this is my favorite UPS franchise so far. They lend you their packing tape with no hesitation whatsoever unlike other UPS franchise.

Awesome service,very friendly and attentive. Very simple to go in a shop for things to add to…read moreshipping and they keep your info and commonly used address on file.

Sadly, this place we loved has closed for business. Went to mail a package and there was a notice…read morein the window. We're going to miss you!

Exactly as purported. I was able to purchase a small mailbox service that accepts packages for only…read more$15 a month. All I had to do was pay 3 months in advance with a $15 key deposit. The Post Office doesn't have boxes this inexpensive.

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They've done great work for my businesses. Not only that, they've even sent me business clients…read more They also do a great job fine tuning my design work to work well for printing. John Clark Greenville Web Design and Greenville Handgun Training

No, that number does not track your package. Even the girl I spoke with there could not figure out…read morewhat that number was for, but it damn sure does not allow you to track a package.

Do not get a PO Box at this location! These hourly wage workers couldn't care less if you get your…read moreimportant documents placed in your box. I've had IMPORTANT mail... that's documented to have arrived to their location; however, my mail never made into my box. Literally, will careless place your mail in other people's boxes. I've had credit cards and state documents be opened by other box holders because of their carelessness. I am planning to place a complaint with the state as well as better business bureau and speaking to my attorney on this issue. Black older women with glasses hung up in my face when I stated how upsetting it is that they aren't placing my mail in my PO Box.

I normally only come in here to drop off items that I need to send because I am doing a return some…read moreother reason other than my own personal shipping needs. It was about 8:30 am when I came in. Brandy was my cashier(not sure if that's what they are called) but she helped me send out all my packages including international. I had 5 packages in total and had no idea what to do. She was kind and patient, I know it was early and I'm a talker, and even though she didn't speak much she made me feel very safe to be able to just talk and express my concerns I had with international shipping. Pricing was very fair in my opinion. I shipped all 5 boxes for less than $150 using standard shipping. The entire team was so kind and handled my packages with care and even helped me make adjustments to them. Great spot!!!

I had a great experience at the office department. I only needed to get a few copies for work, and…read moreeverything was handled quickly and efficiently. The staff provided great customer service and made the process simple and stress free. They were helpful, professional, and made sure I had exactly what I needed. It was a smooth visit from start to finish. I would definitely come back again for any office needs.

always check the Office Depot online store price, print it out and take it with you to the store…read more The advertise price on the Internet at the store it's usually about 10% less than what they have it marked on the store shelf. This is very deceptive.