I have been shopping for an RV to take around the USA and came here to see a specific model. The…read moresalesman I had was Joe who showed me precisely what I wanted to see and was not pushy at all. That's good since I don't respond well to that kind of sales tactic. I didn't buy anything but if I choose to buy a new RV I will be back. The first impression is deceiving - when you pull in there is a very small parking lot but there is a huge inventory here. I haven't used their service department but I did see that it was very active.

I would give this place a 0 if I could. The salesperson was very nice; however, she showed us a…read moreclass c camper that was FILTHY. I could not believe they would show a camper in such disarray. The floor was FILTHY; toilet was FILTHY; kitchen sink FULL of RUST and FILTHY. I was immediately ready to leave as soon as she showed it to us. My advice is NEVER show a potential customer a filthy camper....we will never go back to this dealer.

Paul, Shane, and the crew were all top shelf pros attending to my new LIV RV trailer. The work was…read morequality and they were friendly and patient enough to run me and my wife through a class on how to properly use my RV trailer and winterize it when the time comes next winter. I've gone back since then for some hitch work and so far I believe I've found my go to source on all things RV.

My experience with the Service Department at Shaw RV in Youngsville, NC, has been disappointing. I…read morecontacted Shaw RV for an appointment to inspect my class B Winnebago Rialta before completing the motorhome sale. I called Shaw RV on March 20, 2024, to schedule an appointment to have them check out the RV. They let me know they were busy that week, and Tuesday, March 26, 2024, would be the first available appointment they would have to do their review. I had an appointment to bring the RV to be serviced on Tuesday, March 26, 2024, at 8:00 am. Nobody was there until 8:15 am, when Shane arrived that only then that they would have the RV inspected no later than Friday, March 29. That was not conveyed when I set up the appointment, and I was under the understanding it would be checked out while I waited, which was my mistake for thinking it could be done while I waited. Shane took all my information again, and I told him I would return before 5 pm to leave the RV, and he would do his best to get everything done before Friday or, at the latest, by Friday. After calling on Thursday, March 28, to check the progress, I had to leave a message for someone to call me back on their voicemail. I was waiting for someone to return my call. I called again on Friday, March 30, left a message, and again, I was waiting for a return call. I called again on Monday, April 1, and spoke with Paul. He gave me a rundown of how long the diagnostics for each item would take, varying from 30 to 60 minutes, depending on the issue. I asked what this would cost, but I received no answer other than that they would go over everything with me once everything was inspected. Since I had yet to hear back from anyone by 3:07 pm on Tuesday, April 2, I left another voicemail message to call me with an update. Again, no one returned my call by noon on Wednesday, April 3, so I drove to the Service Department and met a gentleman named Alan, who worked part-time there. He was unaware of the status but did find the paperwork on what was being done, although he could not update me on when all inspections would be completed or pricing; other than that, some parts needed to be ordered. Alan said he would call me by the end of the day on Wednesday, April 3, to give me an update. Since I have not received a call, I called at 4:38 pm on Wednesday since the shop closes at 5 pm in hopes of getting an update. Again, no one answered my call, and I had to leave another message for someone to call me back. I'll add updates, but I am very frustrated at this point. My potential buyer has been patient, but I must find out how long that will last. I intend to sell this RV with any known repairs that may be needed before completing the sale so I can convey the condition and perform repairs or provide credit to let the new owners complete any work.

Stream RV took care of my Solar electrical system like they invented it. The knowledge,…read moreworkmanship, time under billable hours were all more than I hoped for. Coming to them for help with a system that was partially working and my knowledge at the lower end of the scale they explained any questions I had, which were numerous, and they did it with patience and respect. They also provided resources to gain more knowledge on solar electricity. Furthermore, their customer care after the fact was above and beyond. They would often answer texts after hours and always followed through with explanations, options and accurate cost estimates. I could not have found a better solution than Stream RV.

Had an issue with our RV. Called Stream and they had us come in within a week which was impressive…read more They diagnosed our issue and kept in communication with us throughout the repair. Very friendly and great to work with. Will definitely use them as needed in the future.

This place is a mess. I dropped my husband off to pick up the RV and even though he called before…read morewe came (an hour away, mind you) they didn't have it ready to go when we got there. 20 mins later, we knew there was an issue. The thing we dropped it off there for, was still an issue and preventing it from starting. All the work paid for was for nothing. Now we're out the cash and they still have it because they have to still fix it. Not only that, the service was awful. They were busy but they weren't attentive to anyone, my children noted that the sales team was offering water and such to people waiting and nothing was offered to them even though they were there almost an hour while the fiasco was sorted. Save yourself and go someplace else.

Probably our 20th time here. This place is horrible and seems to be a money grab once you've…read morepurchased an RV. My husband recently purchased a 2024 Camper. The sales rep lacked knowledge of the industry. The ladies at the front are rude, didn't speak. However the guy with the big red truck was cool!

Don't go here. The have trouble honoring the customer. Poor poor experience. And the owner hung up…read morethe phone on me when trying to get a date for a repair.

From the owner: We are a family owned and operated business with the customer in mind. We offer financing, sales,…read moreparts and service. Great deals on new and used RV's every day. Plus - We take RV's on consignment! It your tired of your RV getting poor service from the big guys and the high bills, give Beard RV a try. We have openings now!

Took my Cougar 5th Wheel in for warranty service. after 5 weeks, the service was complete. Picked…read moreup the unit, took it to my storage location - opened the front compartment to secure power before covering and the left shock bracket was pulled from the fiberglass door. They declined any involvement and said the repair was on me. No one else was in there, nor had access to the unit for 5 weeks. For clarity, I am retired Navy with core values of honesty and integrity. I do not trust South Raleigh Blue Compass, nor should you.

I had bought a travel trailer from them in 2021, when it was still "Bill Plemmons RV". No real…read morecomplaints about them while under that name, but under the new management, their guiding principle seems to be one word: Greed I took my travel trailer back to them recently for a roof leak and a couple of associated, minor wood replacements (bottom of cabinet in bathroom and under fridge needed a single board replaced). They repeatedly pushed a "pressure test" to detect any roof leaks, involving basically pressurizing the interior with a big fan, spraying soapy water on the roof and watching for bubbles. Pretty simple, right? This "test" costs $500, and that doesn't include any repairs. Their basic hourly rate for repairs is $189. The average RV tech gets paid around $30/hour, so guess who's making $159/hour? The greedy owners. No free estimates under the new ownership meant that just getting an estimate was going to be $189. In short, it quickly became apparent that this roof leak fix and fairly straightforward repair was going to cost several thousand dollars from them. I took it elsewhere and will never go back to Blue Compass.

Wonderful experience shopping for a camper at the Raleigh Campers Inn. Jim Kildow showed us…read moreseveral campers on our first visit to the dealership. Never felt pressured to make a decision. Jim kept in contact via text, just to see if there was anything he could help us in our search. After a few months, Jim contacted me and i had a list of things we wanted in our new camper, and Jim responded with 3 units that fit the bill. Today we visited the dealer again and Jim showed us each unit and answered any questions we had, even made a couple of phone calls to make sure he was giving us the correct information. He allowed us time to look at the campers several times, from one to another, patiently waiting on us to make a decision. The way Jim treated us, we knew that he was the right salesperson and this was the right company. We purchased our new camper from Jim. It was pleasurable experience. Thank you Jim for all the time and knowledge that you shared. Jim did and outstanding job, I would recommend him to anyone who is interesting at looking and learning about campers.

We had a great experience with Campers Inn in Selma! Our sales associate was Payton Morris and she…read morewas so energetic, helpful, knowledgable and all around terrific! After dealing with another place in Apex years ago and the horrible experience we had buying through them, we LOVED dealing with the folks at the Selma Campers Inn! Can't thank Payton enough and James was great as well in assisting with financing and general questions! Ask for Payton if you want a solid experience!!!!

I bought a 1 year old used RV from them. They said that they had done a complete inspection and…read moreservice on it, and it was like new. Turns out, the plumbing system had multiple leaks, almost every hose/electric attachment point was loose or broken off, and they had serviced the radiant heating system with the wrong kind of fluid, which totally ruined the system, causing corrosion and crystalization throughout the system. Instead of the $70/gallon Alde fluid required by the manufacturer for that year camper model, they had used $20/gallon fluid prohibited by manufacturer service bulletin. They tried to fix the plumbing leaks over and over again. The RV was in their shop for most of the first 6 months I owned it. They never found the source of the leak, and lied over and over again that it was fixed. The heating system: they said that it was all in my head and that it should be working fine because it was practically a new RV. However, I heard the service manager cussing "why can't I find just one f***ing competent RV tech?!" to himself one day when I dropped the RV off for the 5th or 6th time with the same plumbing leak. Just don't buy a used vehicle from them, and best to learn to do service and repairs on your RV yourself, as thousands of RV owners will attest. It is really hard to find a f***ing competent RV tech.

Came to seriously look at camper vans. SIL has retired and sold her very successful business…read more Salesman was seated on a couch and didn't bother to ask us anything or even get up. SIL inquired about camping vans. He said 'there's one in the ac and several Outside.' We looked at the van inside and then had to ask if we just go outside and look or what? He waved his hand toward the door and told us to go ahead and go look, still not getting up at all. Even if they had what we're looking for, we wouldn't do business here.

I was in communication with these folks on a camper they had for sale for 2 days. They confirmed…read morethat the camper was available. I asked what I needed to do to secure that the camper was mine. They wrote back and said you just need to to tell us you are sending a check. I wrote back and told them that I was and asked them for a shipping quote. I received an email back saying that they would provide a quote. They then sold it out from under me. These people are untrustworthy and unethical. BUYER BEWARE

They installed a bunk in my Arctic Fox 811 last summer. Quick service, reasonable labor charge,…read morestaff & owner are great! Owner knows manufacturers well and has decades of experience. Highly recommend to anyone in the market for a camper or in need of service

The check engine light on my car kept coming on. I know from past cars that when this happens it…read morecan be a loose gas cap, or the seal on the cap is no longer any good. I tightened the old cap and the light would go off but after a period of time it would reappear. So today I went to the store and was extremely pleased. Walked in a gentleman asked what he can help me with told him, he looked it up in the computer told me it was $6 and change and then went and got it for me. Walked out into the parking lot put the new cap on and no warning light. Life has returned to some semblance of normal again. Helpful staff, courteous and professional.

Andrew and CJ were awesome. They assisted me with purchasing and installing the best air filter,…read morecabin filter, and windshield wipers for my vehicle. They do not mind getting dirty for the customers. I am grateful and happy. I will return again! Check out the great service that these guys recommend and provide!