This place is a mess. I dropped my husband off to pick up the RV and even though he called before…read morewe came (an hour away, mind you) they didn't have it ready to go when we got there. 20 mins later, we knew there was an issue. The thing we dropped it off there for, was still an issue and preventing it from starting. All the work paid for was for nothing. Now we're out the cash and they still have it because they have to still fix it. Not only that, the service was awful. They were busy but they weren't attentive to anyone, my children noted that the sales team was offering water and such to people waiting and nothing was offered to them even though they were there almost an hour while the fiasco was sorted. Save yourself and go someplace else.

Probably our 20th time here. This place is horrible and seems to be a money grab once you've…read morepurchased an RV. My husband recently purchased a 2024 Camper. The sales rep lacked knowledge of the industry. The ladies at the front are rude, didn't speak. However the guy with the big red truck was cool!

Paul, Shane, and the crew were all top shelf pros attending to my new LIV RV trailer. The work was…read morequality and they were friendly and patient enough to run me and my wife through a class on how to properly use my RV trailer and winterize it when the time comes next winter. I've gone back since then for some hitch work and so far I believe I've found my go to source on all things RV.

My experience with the Service Department at Shaw RV in Youngsville, NC, has been disappointing. I…read morecontacted Shaw RV for an appointment to inspect my class B Winnebago Rialta before completing the motorhome sale. I called Shaw RV on March 20, 2024, to schedule an appointment to have them check out the RV. They let me know they were busy that week, and Tuesday, March 26, 2024, would be the first available appointment they would have to do their review. I had an appointment to bring the RV to be serviced on Tuesday, March 26, 2024, at 8:00 am. Nobody was there until 8:15 am, when Shane arrived that only then that they would have the RV inspected no later than Friday, March 29. That was not conveyed when I set up the appointment, and I was under the understanding it would be checked out while I waited, which was my mistake for thinking it could be done while I waited. Shane took all my information again, and I told him I would return before 5 pm to leave the RV, and he would do his best to get everything done before Friday or, at the latest, by Friday. After calling on Thursday, March 28, to check the progress, I had to leave a message for someone to call me back on their voicemail. I was waiting for someone to return my call. I called again on Friday, March 30, left a message, and again, I was waiting for a return call. I called again on Monday, April 1, and spoke with Paul. He gave me a rundown of how long the diagnostics for each item would take, varying from 30 to 60 minutes, depending on the issue. I asked what this would cost, but I received no answer other than that they would go over everything with me once everything was inspected. Since I had yet to hear back from anyone by 3:07 pm on Tuesday, April 2, I left another voicemail message to call me with an update. Again, no one returned my call by noon on Wednesday, April 3, so I drove to the Service Department and met a gentleman named Alan, who worked part-time there. He was unaware of the status but did find the paperwork on what was being done, although he could not update me on when all inspections would be completed or pricing; other than that, some parts needed to be ordered. Alan said he would call me by the end of the day on Wednesday, April 3, to give me an update. Since I have not received a call, I called at 4:38 pm on Wednesday since the shop closes at 5 pm in hopes of getting an update. Again, no one answered my call, and I had to leave another message for someone to call me back. I'll add updates, but I am very frustrated at this point. My potential buyer has been patient, but I must find out how long that will last. I intend to sell this RV with any known repairs that may be needed before completing the sale so I can convey the condition and perform repairs or provide credit to let the new owners complete any work.

I have been shopping for an RV to take around the USA and came here to see a specific model. The…read moresalesman I had was Joe who showed me precisely what I wanted to see and was not pushy at all. That's good since I don't respond well to that kind of sales tactic. I didn't buy anything but if I choose to buy a new RV I will be back. The first impression is deceiving - when you pull in there is a very small parking lot but there is a huge inventory here. I haven't used their service department but I did see that it was very active.

I would give this place a 0 if I could. The salesperson was very nice; however, she showed us a…read moreclass c camper that was FILTHY. I could not believe they would show a camper in such disarray. The floor was FILTHY; toilet was FILTHY; kitchen sink FULL of RUST and FILTHY. I was immediately ready to leave as soon as she showed it to us. My advice is NEVER show a potential customer a filthy camper....we will never go back to this dealer.

Stream RV took care of my Solar electrical system like they invented it. The knowledge,…read moreworkmanship, time under billable hours were all more than I hoped for. Coming to them for help with a system that was partially working and my knowledge at the lower end of the scale they explained any questions I had, which were numerous, and they did it with patience and respect. They also provided resources to gain more knowledge on solar electricity. Furthermore, their customer care after the fact was above and beyond. They would often answer texts after hours and always followed through with explanations, options and accurate cost estimates. I could not have found a better solution than Stream RV.

Had an issue with our RV. Called Stream and they had us come in within a week which was impressive…read more They diagnosed our issue and kept in communication with us throughout the repair. Very friendly and great to work with. Will definitely use them as needed in the future.

Wonderful experience shopping for a camper at the Raleigh Campers Inn. Jim Kildow showed us…read moreseveral campers on our first visit to the dealership. Never felt pressured to make a decision. Jim kept in contact via text, just to see if there was anything he could help us in our search. After a few months, Jim contacted me and i had a list of things we wanted in our new camper, and Jim responded with 3 units that fit the bill. Today we visited the dealer again and Jim showed us each unit and answered any questions we had, even made a couple of phone calls to make sure he was giving us the correct information. He allowed us time to look at the campers several times, from one to another, patiently waiting on us to make a decision. The way Jim treated us, we knew that he was the right salesperson and this was the right company. We purchased our new camper from Jim. It was pleasurable experience. Thank you Jim for all the time and knowledge that you shared. Jim did and outstanding job, I would recommend him to anyone who is interesting at looking and learning about campers.

We had a great experience with Campers Inn in Selma! Our sales associate was Payton Morris and she…read morewas so energetic, helpful, knowledgable and all around terrific! After dealing with another place in Apex years ago and the horrible experience we had buying through them, we LOVED dealing with the folks at the Selma Campers Inn! Can't thank Payton enough and James was great as well in assisting with financing and general questions! Ask for Payton if you want a solid experience!!!!

Absolute professionals. Knew how to address my issues completely and in a timely manner.read more

They did a fast job in a crunch. We are so relieved they were able to service our RV the same day…read morewe called, since we were on the road. Very friendly and fast service.

Took my Cougar 5th Wheel in for warranty service. after 5 weeks, the service was complete. Picked…read moreup the unit, took it to my storage location - opened the front compartment to secure power before covering and the left shock bracket was pulled from the fiberglass door. They declined any involvement and said the repair was on me. No one else was in there, nor had access to the unit for 5 weeks. For clarity, I am retired Navy with core values of honesty and integrity. I do not trust South Raleigh Blue Compass, nor should you.

I had bought a travel trailer from them in 2021, when it was still "Bill Plemmons RV". No real…read morecomplaints about them while under that name, but under the new management, their guiding principle seems to be one word: Greed I took my travel trailer back to them recently for a roof leak and a couple of associated, minor wood replacements (bottom of cabinet in bathroom and under fridge needed a single board replaced). They repeatedly pushed a "pressure test" to detect any roof leaks, involving basically pressurizing the interior with a big fan, spraying soapy water on the roof and watching for bubbles. Pretty simple, right? This "test" costs $500, and that doesn't include any repairs. Their basic hourly rate for repairs is $189. The average RV tech gets paid around $30/hour, so guess who's making $159/hour? The greedy owners. No free estimates under the new ownership meant that just getting an estimate was going to be $189. In short, it quickly became apparent that this roof leak fix and fairly straightforward repair was going to cost several thousand dollars from them. I took it elsewhere and will never go back to Blue Compass.

Season was fantastic and answered all of our questions. No pressure and very helpful!read more

I drove from N. Georgia to purchase a Taxa TigerMoth from Campers Union. The whole process was very…read moreeasy and the Staff were very knowledgeable and responsive to my questions and emails. Once I got the trailer home I discovers a couple minor issues. The Service Dept. (Aaron and Joe) were very responsive in helping get those issues resolved quickly. I'd definitely recommend looking at them if you are in the market for a camping trailer.

Once the camper is sold. You are on your own. Brand new camper purchase and had a few warranty…read morethings that needed to be fixed. Couldn't get anyone to answer in service. Contacted salesperson Tracy, that was no help either. Emailed, left messages, etc. no response. Pretty much worthless. We wouldn't recommend purchasing from them and we will definitely go elsewhere in the future.

Update our RV today!!!!! Bye FunFinder; bought here 12 years ago. Hello WildWood FSX. Top notch…read morecustomer service and prices. Go to Larry. He will take good care of you.

They came, they saw and then Sam fixed my RV. Thank you Mr. Sam…read more 2010 Fleetwood Quest Dodge Sprinter Van

The technician was unable to do the repair but he was very knowledgable and trouble shot the…read moreproblem then pointed me in the right direction to get the job done. He did not eve bill me for his time