I stopped in today to get a battery checked that I purchased here a couple of years ago. I want to…read morethank Brooke for the excellent and I do mean excellent customer service I received today.

Very friendly and knowledgeable workers. I order my parts…read moreonline most of the time to get a good discount.

I didn't like the service. They had a mask requirement, but only enforced it with the customers. No…read moreemployees were wearing masks. Otherwise it the same lousy BS you get from every other Autozone store.

I've never been asked to leave a shop before, but that's exactly what happened here…read more After check-in, I briefly stepped outside to understand how they'd test a slow tire leak. The manager, Danny, approached me in an agitated tone, told me I wasn't allowed there, and when I asked a couple of basic questions, he became dismissive and abruptly stopped the service. My car was taken off the rack, I was told "we're done," and sent on my way--no diagnosis, no explanation. If you value basic communication and professionalism, I'd look elsewhere.

Guidry's Alignment has been there for many years. This past week I needed an alignment, and…read moreWOW---my RAM 1500 feels like new!! I had been getting tires (currently on a 2nd set), and I have feeling that when I purchased at a dealer (they did NOT do the alignment as requested, and now I need two tires). At Guidry's they performed alignment and truck no longer hear a "rubbing noise" I'd hear when turning steering leaving work. They are so courteous, and I truly trust them and recommend them highly.

Found what I needed. It was relatively easy to get the part off and paid for, and I am a woman…read more But, the policy of no one under 16 allowed on the lot is disappointing. I brought my 14 yr old granson to help me and he was not allowed becasue he was too young. Ugh!! How are kids supposed to learn? I undersatnd little kids are a pain and som adults do not supervise properly, but 12 and above kids should be allowed. How else does a kid learn? I think if they are there and going tohelp, they should be allowed. The adult can sign a waiver or something vouching for the kid.

My car had some messed up interior and I went to pull apart and god some interior parts in great…read morecondition the people were so nice let me in with a EMS free admission I loved it it was a great experience jesse was a great help

I have to say that Carlus was extremely helpful. We had the fuel pump go out on I-10 EB just before…read morethe last exit (Louisiana Av) of Lafayette, LA. AAA towed us to the closest shop at 4 AM. 7:30 Opening time came and went, figured out that Good Friday a lot of businesses are closed. Finally called Aymond Automotive and Carlus answered the phone and explained that he was actually closed and just there until 10 AM waiting on a parts delivery and a customer pickup. He said he could come and check it for us and in 5 minutes he was there with a fuel pressure gage and confirmed our suspicion, fuel pump died. 2001 Chevy Silverado 1500 OEM pump, never changed. He said tow it to the shop if we can get it there before 10. We got there at 9:15. Carlus changed the pump and filter and had us ready to go a little after 10. Shout out for this Marine Corps veteran for helping my family and I to get back on the road again and on our way to Orlando, FL. We got back home Easter morning in time for Easter morning services.

Sometime back in 2021-22 I was smelling fuel vapor after turning my car off. After changing my gas…read morecap on my blue CTS, I was still smelling fuel. Frank's said they couldn't get to it that day(which I learned dealing with Frank's means it wouldn't take long for them to get to my car.) Carlus initially gained my business by telling me he could start on my car right away. Approximately three days passed before he contacted me to tell me the issue and almost another week for him to fix the problem. Carlus then tells me he has other cars and he's working alone. That's understandable but that's not what I was told initially. I made a mental vow to never return. I started dealing with Frank's. When Frank's said they couldn't get to it right away, I gladly told them "that's cool" which resulted with them contacting me within an hour to tell me the issue. Also Frank's has never had my cars longer than two days regardless of the job. I had a neighbor whose Honda Civic wouldn't start even with a jump and a new battery. Frank's was closed so I reluctantly towed it to Aymonds. Again three days go by but this time I didn't find out any information until I decided to walk by. The key needed reprogramming and it was a service Carlus couldn't perform. We had to call Pop A Lock. You'd think he'd let me know the first day. The most egregious event happened recently. With the closing of Frank's and still trying to utilize a shop within walking distance, I reluctantly spoke with Carlus about changing my radiator, transmission, brake, and differential fluid on my silver CTS. When Carlus asked about the engine fluid, I replied"it's not time to change it and I can perform that job myself." I delivered the car early Tuesday 7/14/26. I mentioned I was leaving town and would return Friday 7/17/26. I didn't receive any communication during that time. I arrived at the shop around 9a on 7/17/26 and was told the car wasn't ready because he had to drill out a rusty oil plug for the differential. I then received a phone call twenty minutes later saying the plug came in and now the car is ready. Something about that didn't seem right. I also suspected that no fluid changes had been performed but I couldn't prove it with these closed systems. On the morning of 8/1/26 I drained the engine oil from the oil pan as usual. The oil filter is on top of the motor. I tried unscrewing the oil filter cap and it wouldn't budge. I tried using my body against the breaker bar, an impact wrench and attempted to chisel the cap off but nothing worked. I've had two of these vehicles and changed the engine oil myself in the past six years. I've never tightened that oil filter cap to that point. It's very suspicious that I had an issue with a system that wasn't supposed to be touched in the first place. Bring your car here at your own risk! You can throw that "veteran owned" out the window because Carlus is aware that I'm a veteran also. Not to mention, what I was handed as a receipt says "estimate."

I am definitely grateful that Frank's Auto Repair is within walking distance(or running) of my…read morehouse. They are very knowledgeable of many makes and models and have a quick turnaround. They also only use quality parts. I appreciate that I will get a call on Friday if the car is ready(hopefully you can get there before closing time) rather than most shops that will not call you until the following week.

It would have been nice to have a recorded message and/or a sign that they were closed. After…read morewaiting 2 hours we gave up and were towed to Aymond Automotive ,where we got repaired even though they were closed. I'm not leaving a bad review because it was Good Friday and most small shops were closed.

I wanted a quote for adjusting my passenger door. The door is fine but the chrome trim doesn't…read moreline up and is off by just a hair. The receptionist told me they don't make adjustments to cars that aren't wrecked. It's been said these collision shops only like to deal with insurance claims because they can charge more.

Severe damage to front end of Lexus RX350 was fixed to look like brand new. Great customer…read moreservice, really!!!

On time worth it told me what I asked for...I'd recommend business to friends an family...I also…read morewould like to ask for a quote on fixing my problem with the vehicle. If possible contant me at 337 561 8541 please thanks you

From the owner: 5 years in business servicing scott ..specializing in engine repairs & transmissions we back our…read morename by IN & OUT. We travel to you and have 24/7 on call mechanics for when life throws a wrench in your plans.