Avoid Lafayette Custom Automotive. I confirmed multiple times that I was ordering a hidden hitch for my Porsche Cayenne. When I picked up my car, they had installed a large, visible hitch (chipped and rusted) and cut my bumper without my knowledge or consent. I later found out the front desk employee changed the order on her own to "save me money"--something I never approved. They eventually installed the correct hitch, but the damage was already done. My bumper now has a large, unnecessary cut that will cost me around $1,000 to repair. To make matters worse, they had the audacity to tell me the bumper would have needed to be cut anyway--which is misleading. It would not have been cut where they made the visible damage; that only happened because they installed the wrong hitch. Despite all of this being their mistake, they still made me pay half of the $200 overnight shipping to fix it. Unacceptable workmanship, poor communication, and zero accountability. read more

Lafayette Custom Automotive - Tires Near Me - Lafayette, Louisiana

Outstanding service and great people to work with. Added a step to my Jeep YJ and came Out better than expected. Highly recommend this shop to think outside the box read more

Lafayette Custom Automotive - Side step added - Tires Near Me - Lafayette, Louisiana

They hooked me up with the exact sound I was looking for. They did an awesome job on the install, it looks and sounds amazing! Clean, quality work! read more

Lafayette Custom Automotive - Tires Near Me - Lafayette, Louisiana

Very professional, I bring my Jeep JL here to put on all my accessories. No problems, always do a great job. Shane is very helpful

Friendly staff and resourceful. I had an issue with my Jeep Grand Cherokee that had an aftermarket towing package. They troubleshot and helped me resolve the issue at no cost and pointed me in the right direction to get it repaired. I'm truly grateful when people lend a helping hand to others even when profit isn't part of the equation. They have a really nice show room and have provided top notch installation of audio and truck accessories for many of my friends. Highly recommended! read more

For anyone who is unsure about Lafayette Custom or this is the first time hearing about them, this is for you. I have been through multiple custom automotive shops in the area before coming to Lafayette Custom. They built my truck from the ground up: lights, lift, paint, anything you could possibly think of. Their work is absolutely flawless and I am more than happy with the final outcome. Not only is their work a force to be reckoned with, but their customer service makes you really feel at home and comfortable that you are getting the best possible work and product. They only use the finest products and warranty anything they sell or install. I trust my vehicle heart and soul to the guys over at Lafayette Custom Automotive and you should too! For more pictures of their work, follow me on instagram @austinmenard read more

Lafayette Custom Automotive - 2013 Duramax LTZ 8-10" lift with too many mods to name. - Tires Near Me - Lafayette, Louisiana

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These guys stretch the envelope as far as I'm concerned, I always thought JL and Alpine were the end all be all to car stereo quality. Shane and Martin are very knowledgeable and extremely innovative as proven with an installation for me that is beyond believable! It was like putting on a set of super high quality headphones! Focal and Mosconi products deliver like nothing I've ever heard before. They also back up their products as we had an issue with one of the components and Shane was on the phone with the vendor that day. I'm impressed with these guys! read more

Horrible service, uncaring people, and they cost me money on my brand new car, and damaged my speakers. I brought my brand new Audi here. This was my dream car that I wanted since I could remember and I had just bought two days earlier. I looked at reviews on yellow pages and called around and I called this place to see if anyone could tint the windows. I called and asked if anyone was available to tint my windows on my new car. They said yes, I asked when was a good time they replied "Right now." Okay, so I asked how long it would take "Two hours," no problem, I brought the car in thirty minutes later. A skinny teenager approaches me and I am hesitant at first, but hey I figure they have more than one guy in the back and they all have large, nice trucks in the front of the building so they must take pride in their work right? WRONG. I chose a tint for the windows and then they drove the car into the back garage. A completely tinted window kept me from seeing in and what they were doing to my car. Two hours later, I had still heard absolutely nothing about my car. The third hour finally the kid came out and told me that they "messed up" on the back windshield. Okay... So I asked to see it. He hesitantly took me into the garage, where there was a horrible tint job on the back window. There was two people working on the tint job and three people sitting around a table, including the receptionist eating lunch. He told me his boss would be there in 45 minutes if I wanted to KEEP waiting or if I wanted to bring it back some other time. And drive around with that crappy job on my back window on a brand new car? I decided to wait. An hour later the boss comes out and says "Okay, we're all done, we were just short handed." Whatever... 4 and a half hours and 190 dollars. The boss/owner did NOT offer a discount, or much of an apology for taking so long. They brought the car back out. Looked pretty good. But for only 100 dollars, I had taken my old car to a big city's South side and gotten the same type of tint job. BELOW IS WHAT WENT WRONG. After taking the car home, and being exhausted for waiting 4 and a half hours for a two hour job, I start to inspect the car. Surprise, surprise. There is some kind of chemical/spray streaked down the front and back doors of this car from the windows that they didn't even bother to wipe off. There is scuff marks all over the edges of the seats from where they did not lay down plastic and were in dirty clothes, the air conditioning is on full blast and the radio is on a different station, which I assume they'd had the car running and my gas being wasted for four and a half hours. Then the real kicker- I notice my back stereo is rattling. Keep in mind I BOUGHT THIS CAR TWO DAYS EARLIER in perfect condition. I get in the back seat to inspect and the BACK SPEAKERS ARE SOAKING WET. I dropped the back seats down and notice that the sides of the seats are also soaking wet. So I leave them down to dry. There was nothing I could do about the back speakers. The rattling continued for days- and who knows how wet they got it. I called a few days later and asked to speak to the manager- the snotty receptionist said she was- and clearly she managed nothing when I waited there for four and a half hours except picking up the grease monkey's fast food lunch. So I said I had a complaint and asked to speak to the men who did the tint job. I told him politely that he sprayed chemical all over the back speakers, and it was all down the sides of the car doors. And not the speakers were rattling- to which he replied "That's not good- bring it in for us to look at." Now why would I do that? The speakers are still rattling and I have to take it to the Audi dealer to have them looked at and see just how soaking wet they got the speakers. These people did not care that this was a new car- they showed NO RESPECT whatsoever for me as a customer- or as a human being in general. They carelessly did a job, they damaged my speakers, who knows how much it will cost me, and they didn't care one bit about damaging my new car (which had no problems before I took it here) Yet their trucks that they treat like royalty sit in the front of this building, but they only care about themselves- and they don't care about you OR YOUR CAR. read more

Horrible customer service! Do not trust your vehicle here. I brought my new truck here and spent thousands. The staff did not tighten a bolt properly and I was stranded on the side of the road and needed to be towed. Owner refused to talk to me. All I wanted to do was let him know what happened to me. If you care about your vehicle go somewhere else. These people are sloppy at best. read more

Lafayette Custom Automotive is the best place in town. I tell everyone I know to go their. Don't waste your time anywhere else. I had them install a suspension kit, and they took the time to show me the worn out parts and compare them to the new ones. Most places would just say "you need to spend hundreds more dollars", but they explained why I needed these new parts. I feel like they cared about my safety. I would trust my grandmother's car there. read more

I have had problems with my Alpine system that I just had installed in my truck, so I blasted emails to all the Alpine flagship dealers from Baton Rouge to Houston. I only received 1 response and it was from Lafayette Custom Automotives. Not only did they respond but were very detailed about what the problem could be and were eager to get me to drive over from Lake Charles so he could help. There was not much oppurtunity for these guys to make money off of me since I already had everything I needed, I only needed some troubleshooting and tuning. Well as soon as I arrived the manager and installer both discussed with me what needs to be done and gave me the time to answer any question I had. How unique is it to find a group of guys that don´t judge you by how much money you might spend, instead they just sincerely want to help?!? They resolved my issues at a very reasonable price, I couldn't have been happier with Lafayette Custom Automotive! I definately felt the need to let everyone because of the negative reviews that are on this site. If you have had a positive experience with this company, show some appreciation and post your experience so this great group of guys aren't just judged by the 2 negative reviews on this site. Thanks again Lafayette Custom Automotive!!!! read more