When I discovered mold in my basement last week ,I called Charlotte Lee . She came the next day to…read moreassess the mold problem in my basement. Charlotte is an expert on mold remediation and mold removal. Charlotte and her crew worked quickly, efficiently. and thoroughly. They completed the mold removal in my huge basement in one day. I would highly recommend Allied Remediation and Mold Removal. The owner, Charlotte is very knowledgeable, kind, and an extremely hard worker. Also, she is reasonably priced. Thank you Charlotte and crew for doing such an excellent job!

I am an insurance agent and needed to contact a company in an area that I do not live in on behalf…read moreof my insured. I checked yelp to see what I could find and came across Allied. First point of contact was with Charlotte Lee, she was kind and courteous. When i explained our situation, that our insured was standing in 5 inches of water in his basement and more coming in due to continued rain she stated that she would be more than happy to get over there that day to help him. She asked me to text her the name and address of our client. I called our client to let him know that she was going to finish up a home review and head right over. She did just that! She helped him move his belongings as well as some valuables that he really would have been sad to lose. they started right away on removing the water and saving his beautiful hard wood. Charlotte called several times throughout the day updating me on progress and steps taken. There is nothing more worrisome than not being able help your insured, to know that they are well cared for is such a help! I called to check on our insured to be sure that all is to his satisfaction and he stated "Better than I hoped for! I am impressed!" I will for sure be keeping them in our list of contacts for the "God forbid" Scenarios! Thank you for taking care of my insured.

Do not use these people! Yes they denied out the water…read morehowever they drilled a hole in the base of my kitchen cabinet which has not been repaired it had been almost 5 months we have been getting the run around about them matching the stain and can't find it blah blah blah They don't call back, don't answer the call it's terrible customer service. They know they screwed up and don't want to own up to the mistake because they may have to replace all of my cabinets!

Donny Fast, Mike Kelso and the entire Serve Pro Maryland team were fantastic to work with. They…read morecame in worked quickly, professionally and worked well with my insurance company. Both Donny and Mike kept in close communication with me throughout the entire job. I could recommend Serve Pro Maryland enough!

I hired this company for attic mold remediation and related repairs. The written agreement clearly…read morestated that half the payment was due upfront (which I paid), and the remainder was due upon completion. There was no clause or discussion requiring additional payment before the project was finished. The company completed only part of the work and then left the rest--specifically insulation and drywall--unfinished. This left my attic without insulation during the coldest part of winter. When I followed up to have the work completed, my calls went unanswered, despite being told they would return. One day, I came home from an appointment to find the workers packing up after completing only the mold remediation portion. They had the owner on speakerphone. At that point, the owner demanded additional payment before proceeding with the remaining work. This had never been discussed and was not reflected anywhere in the written agreement. I calmly pointed that out. The owner then proceeded to yell at me for an extended period of time over terms that simply did not exist in our contract. The interaction was aggressive, unprofessional, and completely out of line. During that conversation, I even tried to de-escalate and discussed possibly separating the remaining work due to his behavior. However, I made it clear that my preference was for the job to be completed properly and with care, as originally agreed. That never happened. After that interaction, the company stopped responding altogether. I ultimately had to hire someone else to finish the job. To be fair, the employees I interacted with in person were kind and professional. However, they also did not respond to my follow-up attempts, which I can only assume was direction from the owner. If you are considering this company, make sure every detail is explicitly documented and be aware that the project may not be completed as agreed. Additionally, the owner's conduct alone should give serious pause before entering into a contract.

These guys went above and beyond for me and my property. Pittsburgh could use more companies that…read morecare as much as the restoration team. They not only came with solutions but they lead with quality people.

Best water damage restoration company for insurance claims -- hands down…read more I had a burst pipe in one of my rental properties in Tarentum, PA and needed emergency water removal and water mitigation fast. Un-Flood-It showed up within 2 hours, performed immediate water extraction, and had the damaged materials removed the same day. Their response time and professionalism were outstanding. The water also got into my furnace and ruined the control board, which could have caused major additional damage. Ken, Boyd, Logan, Brennan, and Greg quickly set up an industrial heater and drying equipment to restore heat and start the drying process right away. What really made the difference was how well they handled the insurance claim process. They worked directly with my insurance adjuster, stayed organized, and documented everything properly -- which made the claim go smoothly. My adjuster even said Un-Flood-It is the best in the business, and after seeing their work, I completely agree. If you're dealing with water damage, a burst pipe, or need water mitigation for an insurance claim, I highly recommend Un-Flood-It. Fast, professional, and they know exactly how to handle both the job and the insurance side.

We recently returned from a trip to find a broken water line in the basement. The water company…read moresaid it was running for five days. Needless to say the basement was flooded and there was also damage on the first floor. The plumber recommended Unfloodit and the insurance company said it was on their list of companies to call. Within a day a crew was here to help clean up the basement and take down the drywall. They explained what needed to be done to eliminate any mold issues. They set up their equipment and came every day for five days to take moisture readings. The whole team was very professional and I would definitely recommend Un-floodlit. No mold here!

Mikes crew were truly top notch. They communicated with me continuously throughout the process…read moreand were professionals from start to fin The finished product was even better than anticipated !

Rude arrogant and not reliable. Told they could remodel my bathroom to accommodate stackable washer…read moredryer then could not after my tub installed and wall demolished.Cancelled my contract and left me with exposed wall/pipes. Said they didn't know I had a chimney although it is clearly visible. Charged top dollar but they couldn't deliver. My experience was terrible. Need someone honest and trustworthy to finish the job

Anthony came out to inspect my chimney in Ben Avon and was super professional, but my 100+ year old…read moreand "jaggedy" chimney broke their camera. They gave it a cleaning and agreed to come out a second time for a full scope with another camera. Unfortunately they couldn't quite get all the way to the top, again due to the unusually tricky construction of my particular chimney. Anthony very generously offered us a full refund, which I felt was a sign of high integrity and pride in his work, at a level you don't often see these days. I appreciated that he was knowledgeable, wanted to make sure he left us with a safe path forward, and was so forthcoming about the limitations. 10/10.

no issues at all with them. showed up on time and left the place spotless when finished. not sure…read moreof the 1 star review they received, I know the owner personally and he would never allow something like that to happen. guessing they left a review for another company here?

The booking part was quick. Cleaning people seemed easy to talk to. Hence two stars…read more Regarding the job, it was done extremely terribly. Two people showed up almost half hour late, bringing only a vacuum and a mop. They asked a place for them focus on(so they could ignore everywhere else), I chose the kitchen. An hour and half later, they haven't even able to clean the kitchen tiles. According to them, they spent more than half hour on the bathroom in the first floor, which I barely used. What can I say? DO NOT USE THIS SERVICE

How is it MY problem that this company hired incompetent staff? Isn't that why I hired a maid…read morecompany in the first place...to get screened and vetted service? I asked for a refund and was refused one unless I have the same (bad) maid come do a re-clean. I asked for a new cleaner -- was refused. I asked for a partial refund without a re-clean -- I was refused. It's true that their website states that if you're unhappy with a cleaning, the company will re-clean and if you are still unhappy you will get a refund. It does NOT state that you have to use the same maid. WHY would I want the same woman who I complained about come into my home? And why would I want the same crappy cleaning? She said the reason they can't give me a new maid is because they already paid the previous maid and they don't want to have to pay a second one..?!

I couldn't be happier with this cleaning company! They do an absolutely amazing job every time…read more Everything is cleaned thoroughly, they pay attention to the little details, and my home looks and feels fantastic when they're finished. They are professional, dependable, friendly, and truly take pride in their work. I highly recommend them to anyone looking for a great cleaning service!

Just moved here and had my first clean last week. The team showed up on time, the girls were very…read morefriendly and thorough. I'm looking forward to my next clean.