Scheduled quickly, arrived on time, explained things. Great job and very friendly. Dryer duct…read morecleaned, dryer works much better now.

Utterly disappointed. Chose this company based on their Yelp…read morereviews. The technician (Duane) arrived to clean our ducts on 10/2025. We had previously taken the time to move everything out of the way to provide complete access to the ductwork and make things easier for the tech. Why are we disappointed? - the dust level in our house is much, much worse than prior to service being preformed - upon checking I saw a large amount of debris in the bottom of our ducting - the technician reinstalled a register grill upside down because the duct tin needed tacked up out of the way and he apparently didn't want to bother taking time to do it correctly. - I had to ask about the condition of our ducts prior to the cleaning before he would show me just a one single before photo. I have to wonder if it was actually a photo of our ducting. - I got a negative vibe from the technician from the outset. His demeanor was less than friendly and he didn't talk much. My impression was that he wanted to get in and out as quickly as possible. I felt he was a very poor representative of this company. The work was completed quickly and I can't help but feel we received a "rush job". The dust in our house is much worse than ever and this experience was a complete waste of our $725. We feel like we've been ripped off. Per your response to my review above - Yes it's true that it's been a year since the service was performed. I've been meaning to send a review since last winter. However, because I'm a procrastinator and I sincerely don't like to complain doesn't change anything about my honest, but blunt, statements. The unusual frequency and amount of dusting we now have to do after your service (not to mention shelling out your service fee for sub, substandard work) finally drove me to take this step. Furthermore, explain to me why when I happened to be performing some home maintenance a couple of months ago, I found the thick layer of crud laying on the bottom of our ducting ? It shouldn't be there in that volume. Is your equipment inadequate ? As far as the operable grill reinstalled upside down goes, it was GLARINGLY obvious because it had once been painted except for a strip on the bottom behind the carpeting. That, exceedingly noticeable, contrasting strip was reinstalled up, instead of down, where it's hidden by the carpet nap. (I can send you a photo.) I saw how the tin interfered with the reinstallation and I had to mess around and tack it up out of the way. So I believe the technician didn't want to deal with it and put on upside down instead of, at least, notifying me. And I suggest you speak to your technicians about how they represent your establishment. On the whole, our experience points to some sort of problem with your company. Where that problem lies is up for debate. I initially read all the good reviews regarding your company. I expected at least adequate work to be performed. What we got was, at best, unacceptable. You can speak about all the positive things about your company and your personnel, all I know is what we experienced. Instead of denying everything I said perhaps you should consider it objectively and take it for what it's worth.

If I could give this business higher than 5 stars, I would. I had a new furnace installed and from…read morestart to finish, it was a good experience. My furnace guy retired, so I went with Hoffner based on reviews and a gut feeling. They were very nice on the phone and promptly came out to give an estimate. I thought the quote was more than fair and would be able to install in a few days. The installers (Matt) were very informative, professional and nice. The installation was complete and I am very pleased. Now I am quite happy to have a furnace/ac company to count on in the future if and when needed. Totally recommended!

Yelp had double booked the techs on my appointment day. But Hoffner contacted me early to explain…read moreand the techs still arrived and were efficient, informative and courteous.

Replaced the floor under the water heater that had been damaged from the leak. Quick response,…read more wonderful workers, fair and reasonable price. Will definitely call for services in the future!

CSI provides both commercial and residential cleaning related services. I found it VERY convenient…read moreto find a company that could handle cleaning my carpets and my fireplace. They were on time and in and out in about two hours. My carpets were in terrible shape. We discussed what could realistically be done for them and they actually came out better than I hoped. We discussed pricing ahead of time and there were no surprises. I found the company to be courteous and professional and priced affordably.

We had them clean our air ducts and dryer vent while we were having a new furnace installed…read more Mike and Greg were absolutely amazing. Professional and friendly. Very tidy and respectful. Followed all COVID guidelines. The office personnel and schedulers were fantastic and accommodating. Absolutely recommending this company to everyone I know!

I would NOT recommend this company to anyone. They ruined my vent covers and did not take…read moreresponsibly for them at all. I have never worked with a contractor or company that will not take responsibility for damages they incurred. The tried to tell me water must have ruined the vents and not the fact that it could have been a mistake by their employee they had there. I have washed my floors for years with no issues.

We were thoroughly impressed with their air duct cleaning services! The team provided exceptional…read morecommunication, arrived punctually, and took meticulous care to protect our floors. They explained each step of the process in detail and demonstrated their expertise through the before and after video footage. Before leaving, they cleaned up thoroughly, and we are delighted with the outcome. I particularly appreciated the company's prompt turnaround. I had inquired about an estimate and was scheduled for an appointment the very next day. Thank you and your team for providing such excellent service.

We had Zerorez clean our carpets professionally instead of doing it ourselves. Initially my first…read moreimpression was that they did a good job. A week later though I was seeing all of the stains and realized that when I did my initial review, the carpets were still rather wet. I decided to clean them on my own to see if the stains could be removed and was very surprised at how filthy the solution was that was being pulled from the carpets. I sent a message to Zerorez explaining this and attached photos of the filthy solution. Instead of apologizing or saying that they would fix it, I was told that I voided the warranty by using my own cleaner. Buyer beware!!! I learned a very expensive lesson on who not to hire to clean carpets.

Very responsive, fair rates, and completed my repair quickly without the upsell. I would definitely…read morerecommend.

I sent a message through Yelp and I got a response from Christina basically writing off my issue…read morelike she had it solved with my description of the problem I'm dealing with by saying I needed a dehumidifier. I then responded saying that I had a dehumidifier that I've been running 24/7 and it hasn't made a difference, and that I would like to have a service technician come out and see what the problem was with the condensation that's been accumulating on my ducting. My messages were left on read and I never heard anything back. This was on 9/8, it's now 9/18, and still haven't gotten a response. Absolutely pathetic customer service. Sorry to have wasted your time trying to give you my business.

Typical Pittsburgh basement. Had some water damage in the basement after heavy storm. I called…read morearound and Jerry was very responsive and professional. A few of the other places wanted me to write a check quickly. It never felt like that with Jerry and his team. They arrived at the scheduled time, listened, and provided a reasonable estimate. I chose them because of that positive experience. They did the work, no surprises and provided some opinions about insurance coverage and working with my policy. Overall, a quality experience at a reasonable value. That is everything I want in a service.

From the owner: RestoPros of Pittsburgh is locally owned and operated, backed by the support of a Corporate team…read more Our goal is to help families and businesses (residential and commercial) recover from disastrous situations. Our certified team is ready to help. We specialize in the remediation of water, fire, smoke, and, mold damage, including storm aftermath. A fast response can minimize damage. You will get an immediate response from us day or night, 24/7/365. We proudly serve our community. Contact us today to request your free inspection.