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USA-BBQ

4.9 (9 reviews)
Closed • 9:00 am - 5:00 pm

Services - USA-BBQ

Catering

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1 year ago

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2 years ago

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3 years ago

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5 years ago

The best BBQ I have been to, and I have been to a lot. I got to recommend this place especially for BBQ. Y'all earned it!!!!

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Photo of Grill Master Craig R.

Grill Master Craig R.

Thank you Matthew, we appreciate you stopping by.

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4 years ago

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7 years ago

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5 years ago

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6 years ago

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7 years ago

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Ghosted Concepts - 2022: Chicken Sandwich & C&C shake (when the food was good) Check out reviews  hidden under "not recommended" reviews.

Ghosted Concepts

(131 reviews)

Food Is Amazing, service: great attitude and Ambience so peaceful . Thank you Carmen.read more

BUYER BEWARE!! Mysteriously, my updated review disappeared along w/my original review & now my…read morereview is "not recommended." Note: Owner's comment wrongly accuses this user as the cops weren't called during my visit. I just left absolutely disgusted. BLUF: You know when something is so good & you're waiting for the bottom to fall out? Unfortunately, for this place moment arrived. Food: gross & nowhere near the quality that was once enjoyed. No more hot, crispy, tasty chicken sandwiches, chicken strips, wraps, or even fries. Lobster rolls? Forget them. Most expensive sandwich you'll ever pay for only to wind up regretfully unsatisfied. In 2022 the food actually seemed like fresh-cooked home recipe chicken. Now, it seems like the food is no better than mass produced previously frozen fried stuff that you get at a nearby cheap chicken chain restaurant or local gas station. The joint is a no frills aged, rather dingy chicken stand/ice cream shop. Cookies & Cream: Some ice cream flavors are tasty but not the whole selection. Freezer on fritz? Sometimes flavors are gritty (melted and refrozen?), other times chewy or gummy (old?), & other times really soft or soupy. Maybe a small upcharge for a sugar cone may be ok, but charging extra for a regular cake cone? RUINS the epitome of a traditional ice cream experience. Too much competition in the area for an easy, tasty, scoop of ice cream! Nickel & diming customers gets old fast. Did they gain recognition for their wings at the expense of everything else? Worth the drive? NOT any more. General good practice: If you're having a bad day at work, it's usually a good idea NOT to take it out on your co-workers & customers. Another one bites the dust. This "flagship" location has fallen from grace in just about every important aspect necessary to small biz survival. Very disappointing discovery. These chicken sandwiches were once dream-worthy a few years ago when they first opened. But, now, it left me feeling queasy & the sandwiches looked horrible. Mine was a gloppy, greasy, soggy mound. Barely breaded/coated chicken on a greasy bun. I could see the meat through the carelessly floured or maybe cornmealed breading. The former thick coating of crispy, crunchy crust was completely absent as if they didn't even remember to dip it in batter. A complete opposite of what their sandwiches used to look & taste like. There was an overwhelming amount of mayo (picture a very thick paste-like layer) & a sparse runny tablespoon of slaw for which you pay an extra $1.50. A slab of rubber chicken between oily, soggy bread. The rest of the chicken we received looked like it was fried in old grease for way too long. Dry, dark brown bits. Soggy, chewy fries all stuck together in a compressed mass. Soaked up way too much oil. Kitchen staff unabashedly unwilling to be helpful & unnecessarily & rudely reactive in response to requests to remedy minor errors in the order. What we received from the kitchen should never have come out of the kitchen, including the kitchen staff, ready to throw punches. The cashier was the only positive to the visit. This place is still plagued with production, operational, customer service issues & it affects consistently producing high-quality food & service when the business is slightly off balance from mildly elevated degrees of stress. Be warned--these issues seem to run deep & will yield hit or miss results in both food & service on any given day. Every day carries some risk of increased stress but busier days carry the most, of course. A well-oiled business will consistenly & professionally manage this risk & the fallout when it occurs & will continuously right itself through contant planning for inevitable mishaps & executing best practices & industry gold-standard improvements. Maybe they've bitten off more than they can chew with a second location opening soon per reports & posts. In Manassas, plenty of other great places do fried foods extremely well. No more drooling over their food. We're left nauseated by the overly greasy food and with an experience tainted by shockingly horrible service & inconsistent food quality. To experience the decline of both food & service in a place that used to bring joy is a huge letdown. I cannot with good conscience recommend this place any more. This restaurant is no longer a good "complete package" value. Much competition exists & will exist in the area of the flagship & new location. Have already experienced a few of their "off days" over the past few years. BUT if you decide to try them because you believe this review is still an outlier, or you keep going there as a loyal customer, I hope you're lucky enough to catch them on a good day so that you get better food, better service, and better reception as a guest. This restaurant (and its "concept") is no longer one of our top 5 must-haves and has been decisively and permanently removed from our rotation.

USA-BBQ - catering - Updated May 2026

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