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    US Postal Service

    2.0 (105 reviews)
    Closed 9:00 am - 5:00 pm

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    Daryll B.

    The Post Office use to be one of those places I loved going to when I was a child many moons ago. I believed that the Post Office was a place where people who had business went. Similar to the bank and the pharmacy. I still feel important when I need to go inside the Post Office. It is usually only to mail a tax payment or to send an important letter or package that needs insurance or to be sent certified. This Post Office is named after Thomas Morris Jr. and Joseph Curseen, the two black men who died from a deadly Anthrax attack which was an act of domestic terrorism. The contaminated letters were sent to the Brentwood mail facility mere days after the September 11th attacks. Since my own grandfather retired from that facility a few years before, the story really hit home much harder than the tragic events of just a few days before. They shall never be forgotten and a memorial has been erected in their honor. Today the Post Office is in need of a facelift. The interface is outdated and the processes by which customers are handled at the counters could be improved. I went on tax day, perhaps the busiest day of the year outside of the lead up to Christmas. This Post Office also processes passport applications, even the passport photo. There was a long line for this service but it is done on an appointment priority. There is room for enhancement and improvement. The employees seem overworked and understaffed, but they kept a positive demeanor even when other customers were rude. I still love coming to the Post Office and I value the service provided by the employees. Needed enhancements aside, this is a decent Post Office. Three stars is a great rating for a Post Office.

    Waiting Area.
    Kathryn L.

    I arrived at 9:30am for my Passport needs & I must say it was not what I expected. From the USPS Police Officer (Washington's main post office) welcoming me & giving me sign in directions, to the not too bad of a wait (an hour or less) & interacting with the employee who assist me, all was well. Cash or Debit Card payments only - that generates into a USPS Money Order for your application fees & your original forms of ID will be returned to you in the mail. Suggestions to keep your visit short: Try to come on a weekday (I was told a line forms before the doors open) Have your application already filled out Have copies of your Birth Certificate & old Passport if you have one Have your photo with you (they do take pictures for an extra free) Closest Metro Station is Rhode Island - Red Line, had I know I could have crossed through the Home Depot parking lot, I would have walked opposed to Ubering over.

    Cherrod C.

    Tracking ID: 9374889721009657059319 was supposed to be delivered by 9 p.m. today. But when it rains my carrier does not deliver mail, nor under most other circumstances. PLEASE try doing your job and looking at ALL of the MANY complaints associated with the address associated with this tracking number. My carriers are so bad that the only way I can get things is to ship them to my work address. 20+ years of the worst service. WTF is wrong with you people?

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    3 years ago

    I'd give this place zero stars if it was possible. Discriminatory, not ADA compliant, and rude.

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    8 years ago

    Terrible over the phone etiquette. They act like you are bothering them with your questions. Super rude employees!

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    Page 1 of 3

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    Review Highlights - US Postal Service

    The passport staff AND the mail staff were kind, friendly, helpful, and efficient.

    Mentioned in 2 reviews

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    People searched for Post Offices 650 times last month within 5 miles of this business.

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