This place is awful. Online, it says they have passport walk in hours from 3pm-4pm. Walked in and…read morethey claim they haven't done walk ins for passports since 2019. It's 2025, almost 2026! Are we serious right now? Maybe we should update the website? Don't come here. Hope they disband this place.

It is not a welcoming location. Always a long line and the counter staff is short and rude with…read moreyou. The mail carriers in the area are so very careless when delivering packages and mail. USPS needs to do more audits and overviewing their locations because they're quite unprofessional. I have signs on my porch telling carriers where to put packages and they don't respect your requests. I had to report mis-delivery at least TWENTY different times before someone actually looked into it and did something about it.. do better USPS!

I don't go in much but when I do, Mrs. Gail is packed with a smile and patience. Today she…read moreexplained to a group that is not from the US, how to properly address the envelopes. The line was out the door but she still took the time to educate, with a smile. I'm sure they appreciated her help. Although there was a wait, everyone was patient, and friendly. I believe situations like this, the staff sets the tone and this is proof. Mrs. Gail continue to let the light shine within you!

Employee here named David was incredibly attentive and helpful. He even called his supervisor to…read moredouble check on something he wasn't absolutely 100% sure about. Then, I overheard him offering to go to the bank during lunch to get change for the cash register. A bit slipshod at first glance but a great location near the hospitals and the employees definitely deserve positive praise.

Just awful. This is…read morethe nearest 24 hour kiosk post office to me, but it's not even worth coming here anymore. The kiosk has always been temperamental, but at least it worked, most of the time. They recently upgraded to a new system and it's worse than the old one. The first time I got in line for it, people behind and in front of me were complaining about how slow it was. Not only is it more time-consuming than the old system, but it seems to be broken even more often. I came by tonight to mail a package and despite an "easier than ever" sign near the kiosk, I came to find out that the kiosk cannot print postage for packages OR letters at this time. What a waste. Don't bother coming here.

Needed to drop off my passport renewal and was already feeling anxiety having to go the post…read moreoffice. This was the closest location to where I was running errands. It can be a little tricky finding the location and there is only a one way entrance so if you miss it, you miss it so keep your eyes peeled. I came in before 9 am on a Friday and it was not busy at all. I was helped immediately and the employee was very nice and friendly. I overheard another employee helping another guest and he also seemed warm and inviting. It was quite speedy which made the experience less of a chore! The location is a little dated but I think that's what gives it charm. Not a bad experience at all, in and out within minutes!

Lost package right after I paid at the counter. Can't make this up. No assistance and lots of…read morehostility on follow up calls.

After going to this location once to pickup a package I had to go a second time. I got a text at…read more9:38 saying that my package was available for pickup. Now I can't pickup the package until Monday because apparently it arrived at a different time than when they could open the area of where it was dropped off. Beyond pissed because I gave them my information already the first time I went there and apparently a supervisor found my package. But then the second time I went there the super visitor was apparently in a meeting again and I had to give them my information again. Why is this stupid service saying a package is available for pickup between X amount of hours and then the employees refuse to go back there and get it. Beyond irritated at the service here and don't know how they keep shit in order there.

Greeted the staff member cheerfully, and received a rude, indifferent, surly response. Overall, the…read morestaff totally made me feel as if I was somehow in their way even being in their presence. Silly me, I thought that was their job? SO will never go here to ship packages again. Not. Ever. Do better USPS (and people wonder why it's failing . . . ).

Yes! It's 12:27 on Saturday and I vaguely remember that they have a later Saturday pickup. Is it…read morepossible? Is it true? Or is it wishful thinking and hope? So I run over here and it's true! 4:00 pm pickup on Saturday! Oh and the people inside are nice too - anytime I've gone inside they've been great!

Typical post officer workers; nothing above n beyond. My boyfriend and I came to drop off two…read morepackages to ship. Boyfriend has his package dealt with first, everything was fine. Guy handled my packaged and after reading fragile on the box he plopped it on the scale and then proceeded to drop it behind the counter. I told him it had fragile written on there and he said "I know but if you wanted it treated like that it's going to be $18." And then proceeded to explain how to get claims fixed. I told him he was explaining this to the wrong person as I'm not the receiver. And he laughed while making snarky comments about my phone case and package as he printed out the receipt. OVERALL: Only go here if you have no other shipping options and want to be made fun of, gets the job done but only by seeming like they hate their life n job in the process ! :3

I have a card that was supposed to be delivered A MONTH AGO. It is the correct address and they…read morekeep returning it because of the "wrong address". This has happened twice. I have tried calling multiple times and cannot solve my issue or talk to a human. I would leave a 0 star review if I could. POOR.

I hate using USPS, the price to mail a simple package was absolutely ridiculous! I only use them…read morebecause I'm forced to! It's just another government run service that is totally mismanaged! The customer service was great so that is an upside. Here's another part of the government that needs to be privatized!

Cathy clerk number 8 is the best!!! Clerk number 2 is also very friendly and professional. They…read moreare the best when I come in. Quick and positive also friendly... So that goes a long way when in the post office! This location is on the way to gymnastics. Respectfully, Bryan Yukon Oklahoma

I run a small business and they have lost over 70 packages in less than a year. Packages often…read morenever leave their post office at all. When I called to complain I was told maybe I should use another company to ship with if I don't like it. Recently (weeks before christmas) they didn't properly scan my items so they weren't checked into the system at all and then they lost them and refused to honor my insurance claim despite the fact that I had proof they were shipped and despite written promises that they would take care of this. This affects my income. I've lived in other areas and never had issues like this. This post office is adversely affecting my small business as a single mom and there appears to be no recourse.

I think they have staffed up here. They had two people working the counter when I was here, and my…read morewait was just a few minutes. Thanks to the new federal mask mandate, I'm happy to report everyone was properly masked. I had been in here a few times before during the pandemic and people were not masked, which was really stressful for me, and probably very stressful for the people who work here. They didn't have some of the stamps I wanted, which was a little disappointing. They also were not friendly. I'm not really expecting a new best friend, and I know it is hard to be a public-facing employee during a pandemic, so I don't really care. I wish this place were a little bit nicer. The parking lot is always a little scary, and the post office itself is small, poorly lit and depressing. Why do our public buildings have to be so depressing? I feel bad for the people who have to spend 40 hours a week in a dingy building with bad lighting. It's like the opening scene of Joe vs. the Volcano, which may be part of why they're not the friendliest.

I just left this post office in tears because of the older lady with short hair- I think Martha?…read moreWhat should have been a simple interaction was made so complicated because everything I said I was gripped at, told I was wrong or she had a very rude comment. I was trying to mail something that is very sentimental, having to do with the death of my best friend two days prior. I was anxious already about sending off the package. I told her I felt like she was giving me a hard time, and she just continued on. I'm sure it's hard to be fired from the post office- but she should not be able to interact with the public- EVER.

Had an employee at the counter chew me out for taking certified mail supplies that are there FOR…read morePUBLIC TO TAKE. He said I should order those on line. Seriously? Who are they there for if not customers? Casper the Ghost? I took them anyway. Most of the employees are rude in that post office. Additionally, the company I worked for, our business mail just wouldn't show up. It got to the point, the manger of the post office gave me his cell # so I could call him at 4:45 to say we hadn't received our mail for the day. Didn't help - situation still existed but at least I tried to rectify it. The WORST BRANCH of our federal government and the least profitable.