I know it shouldn't surprise me, but I continue to be almost impressed with the horrible service. I honestly am not sure if it's ineptitude, or just like a "we could help you - we just don't want to" attitude.
I'm inclined to think it's a bit of both.
I'm going to start logging how many trips to the post office it takes to ship an item, and what percentage of those items make it to their destination.
So far I'm averaging 2 trips to the post office per package shipped, and a 50% success rate at items getting to their destination. read more