Have gone to this UPS on Douglas and had a bad experience every time. The person at the front who…read morehelped me both times was unnecessarily rude and condescending. Could feel him internally rolling his eyes at me. In a job working with costumer service all day could help to give people a little grace. Have not had this problem at other locations, other staff have always been very friendly and helpful.

The worker was very rude in telling me her register wasn't open. The other two were busy so…read morenaturally I go to the empty one on the left where an employee was standing. She looked up at me and said "im not open" in the most rude tone ever practically rolling her eyes and looked back down.

Every time I go there, there is always a reason that they can't serve me, and I have to go back…read morehome and make another trip. The guy that wears that stupid looking hat with the coke bottle glasses is the second most annoying, self-absorbed clerk I have ever met. Pretty pompous for unskilled labor! After reading some of the other reviews it seems as though they are writing their own 5-star reviews.

I have been working with the UPS Store in Wichita owned by Kenny Mathias. Such a great crew working…read morethere. Very knowledgeable and the customer service is phenomenal. For all your printing needs don't hesitate to utilize this store. Local in Normandy Center at Woodlawn and Central.

Hands down one of the best customer service experiences I've ever had. We ordered 1000 tri-fold…read morebrochures for printing and their machine broke after folding only 300 of them. They hand folded the other 700 and still had the order ready on-time and they turned out perfect! Not to mention how pleasant and friendly they were. This will be my go-to store for printing!

I love coming here for printing/faxing/ mailing needs. Everything is straightforward and easy to…read moreuse, there are always helpful people working. I sometimes ask about other services and they provide a lot of good, detailed information. Aaron is usually the one helping me. He is so honest and helpful and cheerful. I feel like VIP whenever I go there.

They Do bother to post their new hours on line and they are…read moreshort staffed which makes them three hours less than they claim 9am to 6 now, which makes it very hard for people that are working to use them.

Absolutely horrible i have a package that's been expected Monday Jan 19 and now it's has been…read moredelayed twice now over just soke stupid weather witch I think is just them being wimps considering UPS has been on top and has not been bothered by the weather and UPS is just better because UPS is still doing 2 day delivery even through this cold weather so I think FedEx needs to put there dam big boy pants on and some coats and fix this dam problem cuz I need the package im expecting

Great to work with. Nice, friendly guys showed up to work. Not a bunch of hidden costs .read more

Overcharges for shipping and does not pay transportation companies! Save money and ship from UPS…read moreStore.

Good price for a local job when you don't have access to a truck. Would have given 5 stars but…read morestaff seemed generally disinterested. Also, didn't like being asked a leading/trick question to find out if I filled the gas tank to full. It wasn't until I was driving home that I realized she didn't really find the gas cap amazing, she only wanted to know if I saw it. I should have just given her my gas receipt.

Staff could care less about customer service. They never attempt to knock on my door for…read moredeliveries, just put a note in the mailbox. When I go to pick up packages, they ask me how many packages. I don't know, isn't that their job? The owner was pretty rude, when I went to pick up a package the same day, he was like the note says, blah blah blah, and I told him I was in the neighborhood and stopped by to see if it had made its way back, I had to ask him if he could just look and low and behold my package was their. Lazy. and btw, not everyone likes dogs, that they have roaming around the store

I needed to send a large package to Dallas and Faith took care of me. I didn't realize the store…read morewould box up your package for shipping, so that was a nice surprise. The price seemed high but it was pretty large and weighed about 25 pounds so I guess that's gonna cost more. I was overall very happy with my experience and would use them again.

The people behind the counter are knowledgeable and respectful. They have lots more services there…read morethan just mailing packages. I took two boxes of old records there to be shredded and their cost was much more reasonable than some companies that specialize in that.

This post office is great. The employees are always friendly and happy to help. I come here so…read moreoften that they basically know me by name. It's a fairly busy spot so be prepared to wait in line but it moves pretty quick.

This is the worst post office I've been too. The line was out the door and only one person up…read morefront???! Why? Why not get more help? Then the one and only person had to leave to meet a customer outside who had big packages? Whoever is in charge of this place needs to take a serious look at how things are being run here.