Everyone knows how bad the post office can be. The Oakville post office was a different experience…read more Parking on the street, no lines or wait, and very friendly agent at the window. He was helpful when he gave me options for stamp choices. The area is not congested like other post office is I am familiar with. Very positive experience.

I want to start off by saying that I understand the world is in turmoil right now, and that…read moredeliveries can get delayed, but this lousy, pathetic post office cannot hide behind that excuse for what they do. I registered for something called 'Informed Delivery Updates' at the USPS web site, which I receive via e-mail. I am notified of the pieces of mail, and the packages/parcels that are to be delivered on a particular day. I receive a lot of packages, and I've had some go missing in the past so registering for the updates provides me current delivery statuses - or so I thought. In the recent past, and TWICE just this past week, I checked the status of my package deliveries using the tracking numbers provided in the updates, and in ALL of those instances, the mail carrier indicated that the packages/parcels were delivered to my mail box or my front porch, and they were not. Here are a few examples of their outright lies: On June 17, the delivery status of my parcel said, "Delivered, In/At Mailbox" with a time stamp of delivery at 6:49 PM. However, when I checked my mailbox, it was not there. I called the post office the next day, and was told they did not know why the status said delivered because it was at another local post office site. They also didn't know why it was at the other location. The package was not delivered until the afternoon of June 18. On June 20, the tracking for my parcel said, "Delivered, Front Door/Porch" with a time stamp of 11:42 AM. The parcel was NOT on the porch or at the front door or left in the mailbox. I called the post office again, and I was told it showed it was delivered, and that they didn't have any more information, that they would have to check into it. I immediately contacted the vendor, telling them I did not get the package, and that it was missing. The vendor, and I spent quite a bit of time looked further into the matter, only to find out that the package had not been delivered at all, and that the status on the vendor site states that as of 12:00 AM on June 20, it is "InTransit/Arriving Late". Another fine example of their "exemplary" service was in late March. The mail carrier had just put the mail in my mailbox, and I stepped outside on my porch to retrieve it. He saw me doing it. The mail truck was parked in front of my house. When I went to open the mailbox, there was a pre-printed sticky note on it saying, "Sorry we missed you." The note stated the mail carrier tried to deliver a package, but no one was available to receive it, and that delivery would be re-attempted on another day. I immediately called the post office. The carrier was told to return that evening to make the delivery he should have when I saw him. THIS IS TOTALLY UNACCEPTABLE, AND COMPLETELY OUTRAGEOUS!!! I could accept one occurrence of this as a mistake, but when it happens more than once, and multiple times in one week, then it's blatant disregard, and outright lying. I've gone through great trouble, looking for my items, and contacting vendors, only to find out the packages were not delivered at all. This is disgusting, and reprehensible! I'm going to explore what constitutes fraud, and see if there is something else I can do about this. It has to stop. This post office is a disgrace, and a despicable example of customer service. It is unfortunate that they think nothing about doing an upstanding job. They give the postal service a bad name. Beware! Just know that if you have the terrible misfortune of having your mail, and packages delivered by this location, you will not receive everything without having to hunt it down yourself. Good luck!

Although they are very nice, what a mess!!!! The line is always ridiculous and parking is just as…read morebad.....Wish they could speed up the process a bit.

While I have always had good service at the Watertown, CT post office, I have had some problems…read moretrying to call the postal employees there. No one ever answers the phone! I wanted to ask them to hold my mail for me, because my mailbox was crushed by a falling tree during the last storm. I am having a mobility problem, and was hoping I didn't have to go into the post office myself. Guess I have to now.

Mike at the Watertown,CT Post office is a remarkable employee…read more He was so kind & willing to help me "refuse delivery" a package without hesitation. Mike was also very patient with me while answering all my ignorant questions about how to "refuse delivery" on a package. After assuring me he did everything at his end to refuse the shipment, he had the courtesy & went the extra mile to call me to confirm the package was refused at the post office & returned to the sender. THANK YOU, MIKE!

This is my fav location. Not usually a line, and when there is, they move quickly. They are very…read morehelpful when you have questions. I witnessed them being kind and helpful to other custimers as well. The postal service clerk with the rainbow hair is my absolute favorite. I just started reselling, and she has been beyond helpful with shipping. They really make you feel valued. There's also great pizza right next door. Most days , you can smell it in the post office. Great location.

Don't come here unless you plan to waste at least 15 minutes. They don't even have a spot where you…read morecan drop packages that already have a tracking slip on it. 10 second drop off turned into waiting 15 minutes every time.

I came to this post office today with appointment , to get a passport for my 4 years old child. We…read morewaited 2 hrs with kid, at the end she didn't wanna take a photo for passport. We had appointment with photo service. Terrible service , terrible experience. They gave me supervisor's phone number but they don't answer as well.