I don't normally do this but this is a second terrible experience here and it's from the same…read moreperson. Now the is not a bad place at all good people work here who r there to help you, but there's one man in particular who is an angry tyrant. He's older and bald and this is now the second time he would let me have my package after confirming it's mine. He'll talk in a suspicious and demeaning manner and will believe I'm trying to steal a package. Eventually he'll make something up saying they don't have the package there but I use both the route and shop app which allows me to track my packages. I've had friends, father, and sister all have very similar experience when confronting this guy. When no one is available it pick up the package at the address they simply send it to the post office for a future delivery. There's been times I come there and all they ask is for my name and address and that's all I need and the give me my package. But that older man won't believe the package is mine even after I give him everything he needs to confirm it. Like I said I never leave review but this was such a wasteful and aggravating way treating costumers and something has to be done about it.

Always great service from this specific post office! I appreciate your awesome customer service and…read moreability to maintain it regardless of how busy you are!

I don't know why I even bothered to try the BS office, other than I didn't think I would make it…read moreout to Grain Valley before they closed. I should have known better. The BS office is dirty with rude staff, but Grain Valley is always clean and the staff here is very nice and always have smiles on their faces. I have never had a bad experience here at the Grain Valley branch. Any time I have come in for in-person errands they have been friendly and helpful. I wish my incoming packages could come through Grain Valley as well!

I sell on eBay and frequently mail packages from the Grain Valley post office. I have been using…read morethis post office several times a week for over 11 years, since I moved to Missouri from a lifetime in California. I have never had any issues or a problems at the Grain Valley Usps. There is rarely a line and the employees are always extremely courteous and helpful. I love my small town Grain Valley Post Office. We are fortunate to have it. Thank you to everyone who works there. You do an outstanding job! ~K. Sarna

They changed our rural carriers. Susie, our previous carrier was regular as clockwork. She was…read moregreat! The new carrier(s), you never know who it will be or when they will show up, if at all. It could be from noon to as late as 8:30pm. I get email notifications first thing in the morning as to what I'm getting that day. Yesterday it said three pieces,with pictures. Nothing!! They showed up today. This is totally unacceptable!! I suppose if you are the only game in town, customer satisfaction means nothing.

I have been tracking a package since it was shipped and today i got a message that it was…read moredelivered but it is not in my mailbox or on my porch so where might my package be? I wanna kniw where my package is and it be placed in my mailbox

I love this post office! It's so tiny but the men who run it are so kind. I had a package to drop…read moreoff, and I ended up with a page of Hotwheels stamps. The post office is in this tiny building that's so quaint. I swear it doesn't look like a post office. I've not had better service than what I had at the Greenwood facility. I'm seriously going to use them often.

They were really nice to my girlfriend when she was running late to send off certified mail. I'm…read moregonna break up with my girlfriend because I can't stand her tardiness but I will be returning to this lovely little spot soon for some solid mail service!

The guy that works here is a great multi-tasker. He keeps the line moving and is always helpful.read more