OBITCO is small but packs in a lot. You can ship, get something printed, notarized, and there is a…read moreselection of office and art supplies to purchase. They also offer website design and direct mail services, which I'm sure are great, although I haven't employed them. 5 stars for OBITCO in Berkeley Springs. Thanks for the friendly service. And, a 2020/21 note -- thank you for observing mask-wearing and Covid-19 safety measures.

I've only used Obitco for mailing packages. But it's always been easy. They have a great location…read morewith good parking. The staff is friendly and the prices seem comparable to other USPS and UPS locations.

Chloe and Sherry always go above and beyond to make sure that my brother Ed and I are always well…read moretaken care of. Thanks for great customer service!!!!

Jack went above and beyond to make the line super quick, he took initiative without being told…read more He helped three customers within 4mins including myself.

I had a $1400 desk shipped, which was routed through the FedEx Hagerstown Terminal to Falls Church…read more After tracking the package online, it showed as sitting in Hagerstown for a week. It also said the barcode was damaged, so it was being replaced and they'd update the delivery ETA. After working with customer service at the company I ordered the desk from, they were trying to contact FedEx because their records still said sitting in Hagerstown for some reason. Then I get a phone call from a random person saying they have my 60lb package at their house 30 minutes away, and I need to go get it. I thought this must have been a mistake, but it was not. The driver delivered my desk to this person a week ago. We had to go get it that evening, and our addresses were not even REMOTELY similar--not even the same city! My address is clear as day on the package, there's no mistaking it. Someone just dropped a $1400 package at a random address. I've filed my complaint with the company using FedEx for shipping who will contact the terminal too. To say I'm unhappy about this is the understatement of the century.

This is one of the best FedEx Office locations I've ever used, and it's kept me coming back…read moreregularly. When FedEx first took over Kinko's, the previously excellent service plummeted at many stores. This Hagerstown location on Garland Groh, however, has incredible customer service. My prints are usually available ahead of schedule, and if the staff even suspects any problems, they always offer to fix them. The same is offered to everyone who enters, in my experience. Today, while I was using the self-service machines, for example, multiple customers were given labor and cost-saving advice--both for FedEx services and for other companies entirely (e.g. a woman was advised that she might avoid returning car parts to Amazon in the future by adding her car to her profile there). Sasha and Amanda are among my favorite employees, but I haven't yet met one who wasn't experienced, professional, kind, and helpful.

They have the Nicest and Kindest People in this store! A couple of older ladies usually run it and…read moreare knowledgeable, friendly, and kind. I take all my packages there and never have a problem. I saw a couple of negative comments on there; I am guessing those people could benefit from therapy because this place is awesome.

Tried to return a package that had a pre-paid label. When asked what was in the package, I told the…read morelady that it was a holder that hooks onto a belt. She inquired what it was used for and I told her that it was for gun parts. She refused to ship it for me, although it was not a gun, it was not even bullets, it is a holder made out of material. She said they will not ship anything to do with guns! See the photo for the scary cloth pouch that they will not ship.

This staff is always friendly and helpful. They think ahead and offer practical advice on packing…read moreand cost savings. I have no complaints whatsoever and have dealt with the Mailroom for decades now. They are the first ones I think of when I have to mail packages anywhere.

The Mail Room has always provided great service. The staff is always helpful and kind. It's always…read morea pleasure conducting business with them. Other businesses could learn a thing or two from them on how to treat a customer. Thank you!

Super professional , kind and helpful team Timely attention and very accommodating They made our…read moreshipping needs so easy We were super impressed by them

Prices are WAY to high here. They wanted over $100 to ship a few pieces of glass. I am fully aware…read moreof the time it takes, the money involved, and the material needed to get the job done as this isn't my first time shipping glass, its probably my 1000th. But to try and justify spending over 100 bucks for such a small order is ridiculous. The order cost me less then $15 initially and they knew that.... Of course I wasn't going to go threw with shipping as that price is insane. They also requested I send them a signed form with a copy of my ID before I could even attempt at paying them. I found this unpleasant as no other shipper out there has harassed me for an ID, a signed form, THEN payment. I wish things could've been different as I would have enjoyed the glass but its hard to enjoy when you can get it from many other places for way cheaper. This isn't my first box of glass from WV, its my 5th, and all the other containing much much more glass were half the price to ship....

Great place. I've shipped with them quite often. Their packing service is great as well. I've…read moreshipped several guitars that they have packed for me, and received positive feedback from the recipient on the packaging. Kelli has been great to deal with and extremely helpful during every visit.

Very friendly person behind the counter. Who laughed at my corny jokes. Much help given when I…read morewanted to best option for my parcel. Best option wasn't necessarily the fastest for me. The place seems to offer everything you would need to ship or manage a small business. Handy for lace to pick up supplies without going into Fredneck. As for the person bitching about the clerk wanting to do the photocopies for them. That's called customer service, and I doubt the clerk would read their love stories:)

When I had a damage dispute with a shipping carrier, Postal Place really stepped up and went out of…read moretheir way to ensure I had the necessary information to properly file the damage claim with the carrier. Seriously, I could not say enough good things about how Hassan and his team helped me navigate the process of obtaining compensation for damage during shipping. Without a doubt, I will continue to use this business every chance I get. Even though I had purchased insurance, Hassan had the foresight to proactively take pictures of the package as it left his store on the carrier's truck. Through this single action alone, I was able to prove the package was in good condition at the start of its journey -- quite unlike its state at the end of the journey! The key here is that the service at Postal Place, and just plain old-fashioned thoughtfulness at this business, is a value that I could never have put a price on for my very expensive shipment. Thank you Hassan! I really don't know what I'd have done without you.

Please give this establishment another try, as the new owners have made a HUGE difference!…read more I won an online auction and this Mail It All location was handling the shipping of my items. I called as soon as I had an issue regarding the item arriving when we were out of town. The store manager, Elle hand held my entire transaction.. from requesting the auction house to drop off my item to them early, to prioritizing my invoice and expediting the overall process. I am eternally grateful to Elle and can't say enough wonderful things about her. If the other employees at this location are half as great, this store will be super successful!! Thank you, Elle! Hope to work with you again!!

i had a problem but they are working on it. i appreciate the hard work they are doing to remdy a…read moredifficult situation and look forward to its conclusion.

Nice little post office, but the hours are limited (closes at 5pm) and there's no machine available…read moreto buy postage after hours. Priority boxes and shipping labels are all well stocked. The clerks are very serious about credit cards--yours has to be signed or they won't take it. Kind of a pointless rule since you can sign it on the spot and suddenly it's valid. One clerk asked me for two forms of ID since my card wasn't signed--seriously? Is there that much credit card fraud at post offices? Oh well--no other choice here unless you want to go to the next town over!

Absolutely the most personable clerks I've encountered at a Post Office in years!! Most helpful…read moreand courteous. Bedford has a lot to be proud of with it's Postal Service, staff and stocked items!