By far the most beautiful post office I've ever visited. Being right downtown it's not the easiest…read moreto get to but it's worth a visit. Not only is it beautiful it was actually a pleasant experience-friendly and fast service for passport applications. It wasn't busy at all which was a pleasant surprise.

Beautiful old post office in a historic building. Downtown parking is usually a headache, so it's…read morenot the most convienent location but if you're downtown already I'd highly recommend doing some business here just for the atmosphere and setting. Service on my visit was highly competent and friendly. Finding the entrance was tricky because there wasn't any outside signage that I'm aware of. You can go through the revolving door on the SW corner of the building then take the first right as you step inside. Or, go in the east entrance through a courtyard wedged between this building and the federal courthouse. Really cool area. Stunning early morning light. Epic architecture that shows off a level of grandeur and sophistication not typically associated with downtown Spokane.

Professional,friendly good communication,been using this post office fo 15 years ,they always know…read morecustomers name ,great st holding LG. Packages behind counter

got passport and photo all was easy peasy. Never a problem here, and wait time is usually very…read moreshort,.

The sign on this post office is pretty cool and it's diagonally across the street to a monument to…read morethe Battle of Four Lakes where an allied group of Yakama, Coeur d'Alene, Palouse, and Spokane indians were defeated from long range by a few US Army men led by Colonel George Wright. Both are worth a stop as Four Lakes is super small.

I have visited this office several times for vehicle licensing. The last couple times I've had…read moremajor issues. They were trying to get me to use a form that didn't apply to my situation. It got so bad, that I called the State, and the State recommended that I visit another office. I did, and the paperwork got processed without issues.

We just moved to Washington and needed plates. Our first visit, we were missing our Washington…read morestate driver's license. A week later we went back and got our plates but we need handicap plates. We got the form filled out by the doctor and went in for visit number 3. At all 3 visits we were treated with respect and understanding. I highly recommend this place to get your plates.

These guys have been great! I've been here twice now. Once in 2025 to return a package and today…read more2/18/26, I picked up a package. Employees I've encountered have greeted me upon entering, were nice and asked how they can help. Both transactions have been less than 5 minutes. Basically, in and out in a jiffy!

Very friendly staff!! Joseph was super helpful for my shipping needs. Gave great recommend on…read moreboxing returns

Thank you very much FedEx delivery. I was promised by several emails that I would have a delivery…read moreyesterday the 29th so I took a whole day off from work. Guess what no delivery! So once again today I get another email that says they're coming today and I should take more time off. Really? That's the best you can do. No updated delivery time yesterday letting me know that you weren't going to make it. You care for your customers! Order#270095066!

I recently visited this FedEx store and was met with a lack of customer service. I had a simple…read morerequest of mailing a document from A to B and generating a prepaid label for B to A to put with the document so the recipient doesn't have to pay money to mail the document back to me. I was first shuttled to a computer to do it all myself and spent 20mins just trying to print the first label A to B. The internet was slow and then I ran into an issue with being able to pay for the second label B to A. Finally, a rep came to help but instead of offering to help they simply gave me a lot of "No we can't do that" or " you have to do that on your account". This further agitated me. Every time I tried to explain I just need a prepaid label going from B to A, they state I had to do a return label on my account. It was very clear the rep didn't want to help (probably because I'm very agitated at this point) and wasn't listening fully to provide me with the correct answer. The manager was watching and didn't intervene to help at all. I left abruptly, frustrated and with only 1 label of 2 labels I needed. The task seemed impossible at this location. Went to the north town location and was helped effortlessly.

This little post office in Marshall is open from 8 a.m. to 10 a.m. on Saturdays (rather short hours…read morefor Saturday but at least it was open)! Not many post offices are open before 9 a.m. on a Saturday or for that matter, open at all, so this was a real find for me when I needed to send something at 8 a.m. on a Saturday, so that I could be elsewhere at 8:30 before any other post offices opened for business at 9!! There is a sign on the door that states only one person in the lobby at a time (because of COVID) and probably because the lobby is really small. If I need a post office at 8 a.m. on a Saturday in the future, I'll be driving here for sure!

Damaged and then lost the package. Never contacted us and no way to contact them…read more .

Awful. Awful. Awful…read more Let me save you the suspense: if you see the words "OnTrak" associated with your package, kiss it goodbye. You're not getting it. Not on time. Not at all. Not even close. OnTrak is a masterclass in how NOT to run a last-mile delivery service. Their idea of "customer service" is a ghosted text message from an AI chatbot with memory issues, and the human touch? Nonexistent. You could train a raccoon to do a better job following delivery instructions. I had clear, simple directions for my package--deliver it to the front door. Not the back alley, not the neighbor's porch, and definitely not "somewhere in the vicinity." Did they follow them? Of course not. It's OnTrak. They treat instructions like optional side quests in a video game they've already rage quit. And let's talk communication. There is no number to call, no one to speak to, just a soulless SMS system that leaves you shouting into the void. "Your package is on the way!" they chirp, right before it's marked delivered... to a location that exists only in a parallel universe. Pro Tip: If your retailer uses OnTrak, stop what you're doing and call them. Demand a different shipping carrier. Don't wait for your package to vanish into thin air like mine did. They need to hear how bad this service is--because clearly, OnTrak isn't listening. Yelp fam, Reddit sleuths, TikTok watchdogs--let's talk about this. Why are companies still using them? Who is benefiting? Certainly not the customer. Tag your favorite retailers and ask them why they're letting this chaos continue. There are better options out there. Bottom line: If your package gets handed to OnTrak, prepare for disappointment. And then go publicly tell the retailer to stop partnering with them. Say it with me: Not today, OnTrak. Not ever again. .

Every time I've needed help with something or a last minute printing project, this team has always…read moredelivered. We had a mailbox for a while, which was easy enough. That business moved to an office so we closed our box. Now we just use them for printing and shipping. Always friendly and always helpful. Thanks!

I've been here many times over the past few years. They are consistently friendly, quick,…read moreprofessional, and high quality. They're not the cheapest in town, but i can't get this kind of service anywhere else. I've done flyers here, posters, mailings, canvas prints, pamphlets, cards, etc. They've got a lot of options! I'm really impressed with them and hope they stay in business for a long time.

I work for a company that has an account with FedEx to send stuff out, but the issue I have because…read moreI'm the Parts Manager here is that every time I set up a day and time for a package to get picked up from our location NO ONE comes by to pick up our packages on the day I schedule the pick up. Now when FedEx Express drops stuff off I asked them if they can take them and drop them off so they can get sent out to my customers. They have told me that they aren't supposed to do that but they will anyways because the package has been sitting in the pickup location for 3+ days. These customers I have are paying alot of money for these parts in general then adding shipping on top of that then they have to wait like a week to get their parts when it should have only taken maybe 3 days to get to them from the time the order is placed by me to the manufacturer, shipped to me then out to them... Not too happy with that right now

This is a convenient place to ship your FedEx package. They also have a drop box if needed to drop…read moreyour package off after hours. Always clean and never seem to be busy. The staff here are always a friendly bunch as well. There is a very large, free parking lot adjacent to this office. It can be a bit tricky to find if not familiar with the airport roads so I would suggest looking it up on a map before heading out.