Yeah I'm not sure what's going on but if it's your mailman or male women , cramming my mail in…read morethere and, even at times damaging merchandise,then I buy stamps and put extra stamps on there for outgoing mail near my mailbox, just for your mail people to take them off and then put in initials as to why on the envelope.....like, seriouslyy? 3 stamps!!!!!!.... So money out of my pocket because these people don't know what they're doing i've never seen anything like this in my life and then on top of having more injury to insult, things are not being put Sometimes correctly in the right box and then I have to file it as missing and then all of a sudden it shows up Either in my mailbox or the neighbor brings it down . I don't know exactly what's going on but I do also know that I'm not too happy about prepaying for a package online and asking your people to come and pick it up. Nobody bothers to show up. Not only are you guys taking my prepaid package money but at the same time my stamps. But that cramming my merchandise in my mailbox so yeah you guys have a lot of clean up work to do. Live off Buffalo Valley Road so you guys need to get this together.....

Very friendly staff. Not too busy, place is clean and parking was plenty. Large location off…read morewillow and east to access

I came in needing to figure out which cluster mailbox number belonged to the townhouse we are…read morerenting. There was a long line to the door but it went very quickly and the staff were all friendly and had smiles on their faces. The employee I spoke to gave me a number to call which was helpful. That number got in contact with our mail carrier and she called me directly to tell us which number was ours. All three employees I spoke to were all very kind which made for a great first impression of the town we moved to from another state. There's a lot of parking available for this post office and it's easy to get in and out of. The lobby was clean, well maintained, and stocked with necessities for sending mail. I haven't utilized other services here but definitely will in the near future.

This is the third time I have had a package not delivered and lost. Substantial amount of money has…read morebeen lost.

Always super nice, when we moved back to California we shipped everything in boxes. Had about 20…read morelarge boxes. You would think they would see it as a pain butt were really awesome about it. Never had a problem. Gets busy at times but it is a post office :) Edit: we ended up losing a few boxes in shipping. A box of most of my husbands clothes. One with my shoes and one with xbox360. Nothing got replaced by them. Really disappointed =/

"Will" the superviser is horrible. He needs to be removed from his position and trained. Even his…read morestaff wants him gone! This superviser doesnt even know his job or how USPS operates. When a regular person knows more about the workings and certain processes of USSP, there is certainly an issue. He admittedly said he didnt have answers and would get back to me. He promised to call me and he failed to EVER call me. Everytime I went in he was gone or unable to address my lost packages which he promised to do. I asked Jessica for his superviser and she said she would not do that, basically protecting him. She stated she couldnt do that. Seriosuly, we continually have a very poor experiancve with this office.

I'd left home the day before and forgot to put my taxes in the box so here I am at this magnificent…read moretestimony to governmental indeficiency! seriously, the biggest stumbling block to performance excellence is that the federal government still has a finger or two in the business mucking things up. posting options include drive up, walk-in, walk further in all the way up to the counter and conduct business with an actual person if you want or just get your stuff from your box and sneak out before anyone notices you were ever in. big fan of the automated postal poster where it does the math, figures your amount due and can even print your labels... it's so cool that I want to just mail packages randomly :-)

An Expensive Package I am waiting on was dropped off at this usps at the self serve kiosks where it…read moresits. The staff at this usps clearly don't get kiosk packages out and scan them in like they are supposed too daily they just sit thumbs down!. I definitely will be opening an insurance claim for a expensive refund since it's insured.

I wouldn't normally leave a review on the post office but I feel compelled to share a positive…read moreexperience I recently had. After a not great experience (for a few reasons part of which was both of my young child were having meltdowns) at the Smyrna location the day before I reluctantly tried and with the Church St Murfreesboro location the next day since I never actually completed sending the packages I had hoped to. Tuesday morning 4/16 around 9 am There was no line (instant relief since I had 2 kids under 2 with me). George waved me over to his register area. He provided excellent customer service. He was friendly and offered a very helpful solution. He was also quick and efficient too which was much appreciated.

Went in to make purchase on padded envelope to return an item for refund. I was able to complete…read morethe transaction with timely and professional one on one window results. I then wrapped up my item and paid postage in the self-service kiosk and send off my parcel. Both the staffed and self-service methods were efficient.

Not using the usps for package delivery. Your chances of getting it actually delivered are about…read more5%, getting help is non existent.

This location is my favorite of the two post offices in Murfreesboro. They are usually pretty quick…read moreto get you through the line and taken care of. Although I think that if you need to get a passport, it's only done at the other location.

If I could give 0 stars I would. Twice this week I've had packages showing they were out for…read moredelivery and then sent back to the post office!!! On Thursday, my package was out for delivery at 7:01 am and returned back to the post office in the afternoon. It was finally delivered at 7pm that night!!! Yesterday I received an email at 6:01 am that my package was out for delivery. I got another email later on telling me that it would be delivered between 11am - 12:45 pm. It didn't arrive with the mail and was sent back to the post office. I checked later on and it wouldn't be delivered until 9pm that night?!?!!? It wasn't in the mailbox. I woke up this morning to an email that it was delivered at midnight?!?!?! It FINALLY showed up in the mailbox!!! I don't understand these postal workers. If a package is in your vehicle...DELIVER IT!!!

Easy access and huge parking lot. Socially distanced line and everyone in masks. Today, ten days…read morebefore Christmas, the line moved quickly and the USPS employees were friendly and efficient. There were at least five different Christmas stamps to choose from and I was pleased with my choice. I found an empty stand and had my cards stamped and sent in a few minutes. Lobby seemed clean. Passport services are available as well. Hand sanitizer available at one station only.

This is the worst place to get in contact with. I have a complaint on my mail carrier and can't get…read morethem to answer the phone. The USP service has gone to Hell. I hate using them anymore.

Probably the worst post office in the state…read more Constantly misdelivering, stopping tracking scans, and unreachable via phone or internet. Our entire community complains weekly how our packages aren't going to our post office. They leave Gallatin, and poof. Not sure if one of their drivers is a thief or they are taking it to Gallatin dump, but we aren't getting them and neither is our post office.

Nice fast service ! Right down the street ! Cool art on the side of the post office ! Very reliable…read more!

I've had multiple packages "lost" through this post office within the last 2 years. The absolute…read moreworst and most shocking instance of all however happened this week when I opened up my mailbox (that requires a key) and my package was ripped open and the contents were stolen. I filed a claim and called the local branch about 100xs. You'll rarely get ANYONE to answer. Someone finally called me back in regards to my claim and I guess had my claim mixed up with someone else's and were shocked and told me they would review the cameras regarding my stolen contents and get back to me. Naturally they never called back. Finally got someone on the phone the next day and got put on hold for 20+ minutes until they closed. Horrible horrible service. Cannot believe my 100$ leggings were just stolen right out of my package. Awful.