Recently renovated this is the location to go! Mary, one of the owners is so helpful and kind! They…read morehave printing, faxing, scan services, shredding, shipping of course, and even notary services! Highly recommend. Also, lots of parking, and located right near oak park mall and Sam's club. Super convenient if you live in the area. Highly recommend. Also, Great place for your Amazon returns!

The manager Lesley was so amazing and helpful today. She does an exceptional job with customer…read moreService. This girl needs promoted! I needed help with my printing and a receipt and she was so helpful. She knows what she is doing and is very confident in that

Driver blocked me in, in a handicap spot no less. I asked if he'd be done soon? His answer "I'll…read morebe done when I'm done". No response from FedEx. Impossible to reach someone by phone/email or text.

They lost my order in One-Day and Fedx don't know where the delivery driver place it at and no/…read moremoney for my order but they had a some one si to sign for the package, but they don't know where it's at ican not recommend FedEx company in Kansas City mo .

Amazing Customer Service every time I come into the store. Such a breath of relief to receive great…read morecustomer service consistently from each of their employees.

Theres a red headed guy here that was wearing a cowboy hat and he was incredibly helpful and…read moreprovided great customer service. The line was to the door and about to close whenever I got there, and an old woman was all too willing to completely occupy his time without paying attention to the clock or the long line of people behind him. He politely assured her he was working on her print job, but proceeded to knock out the entire row of customers behind her in less than 5 minutes. Very impressive. Wish I worked with more people like him where I'm at.

Had been to the Raytown ups store atfer an item that I had given to them to ship back to Amazon…read moreappeared back on my doorstep. Instead of admitting they had done something wrong they just said that they couldn't understand what happened and I call Amazon. Went to the Brookside ups location and Kelly helped me figure out what to do next. This is the second time Raytown location let me down and I had to go to Brookside to get help. I'll drive the extra distance to do business with BKS now. Thanks Kelly

I wanted to print a picture that was online; I went to the UPS store at 13851 West 63rd Street in…read moreShawnee, Kansas (off Shawnee Mission Parkway). Grace was the best I could ever have hoped to help me! She's a real problem solver and was determined to get the job done! Since I am totally inept, using my phone for projects like this, Grace took over and was able to send my picture to the store's email address and printed it on quality stock--two sizes! This took awhile. And all that for $1! She was so sweet and patient about it! I now know where to take any of my printing and mailing projects! Thank you, Grace! God bless you, you're the best!

Extremely helpful and they routinely go out of their way to accommodate the customers…read more Thank you!!! Greg Orscheln

Wasn't aware my package needed a signature for it to be dropped off at my home. DONT come here on…read morethe weekend because they're closed SAT & SUN. Pretty inconvenient for people who work full time jobs. I'm giving this place a low rating because I feel they should post their "Summer Hours" online. I came here at 10:30 because online it says they're open Saturday from 9:00am-1:00pm. It's not open on weekends in the summer so don't waste your time.

I had requested a knock when I receive my live animal package…read more It was left at door no knock. My animal was dead. Doa Please keep at room temperature means keep warm on a cold day. I would appreciate it if you would read the box. Thank you

Continued great service whether you are shipping UPS, packaging or USPS. Recently had a holiday…read morepackage go missing and then returned for an unknown reason. The owner took on the task personally to sort things out and got my package to it's recipient in California in short order. Highly Recommend.

Fingerprinting was done professionally, store was clean and organized, staff was courteous.read more

First let me say the young man that does finger prints is very good, kind and considerate. The…read morewoman behind the desk, different story. She's rude, inconsiderate, bossy and down right unpleasant. The fact she would not address any questions we had and behaved like it was an inconvenience for us to be there getting finger prints for a government job. Additionally having to pay $1 for a face mask seems like extortion given masks are no longer needed in society. The amount of finger print clients they have each day at $1 per client will quickly add up. We were not allowed to proceed with our appointment for finger prints until we paid $1 for the mask. This coupled with the rudeness exhibited, the loud club music and just the overall demeanor of the lady behind the cash register, I would gladly go anywhere else in the city to have finger prints done for a background check.

I called before I came drove an hour to get shipping documents that I verified with Ryan that he…read morehad upon my arrival he informed me they haven't used them for 15 years, which is crap because we've been getting them from UPS up until last year and he was horribly rude, horrible if I could put a zero down, I would horrible I cannot say the word horrible enough rude, rude rude. Ryan is rude. And just a sidenote, I see in other reviews. Ryan took the time to smart off to one of the customers about a bad review. I'm gonna guess that was the only customer that took the time to complain that day because you didn't smile even to a customer that clearly comes in there all the time, a smile and an apology and a thank you, and a please goes a long way with people. I would think someone working in the public would know that. ****just so yah know, those documents Ryan says hasn't been used for 15 years....just got some from UPS!!! Someone needs to learn more about UPS forms I guess!!!

I run a 501c3 non-profit for special operations military veterans. Ryan and his staff have…read morecontinued to ship items on time for me for 10 years. Couldn't ask for a better team . This will always be our store.

If you need a package shipped, you had better get there a few hours before the posted closing time…read morebecause they may close early. I arrive at least 45 minutes before the posted time and they were closed with no sign posted.

The people here are SO helpful. I have gone in to get things shipped and have also gone in to get…read moredocuments notarized. They were wonderful every single time. I have used the post office on post multiple times and have never had a pleasant experience like I have here. They are very knowledgeable and are more than happy to help you with any shipping questions.

Despite the endemic problem with post offices all over America, this staff in particular takes…read morepride in moving customers in and out at a fast pace, but still with the courtesy you expect from someone you might do business with once a week. Great people for an experience I don't normally find awesome :-)

It would be nice if they picked up the phone.. It rings continuously. I'm not calling to have a…read morepersonal conversation....It's business. sheesh...