Located on the corner of university and 46th. Has its own fenced parking lot. This area was a bit sketchy. Homeless in the area, loud music blasting from cars while in red light, abandon cars, it's not the best part of neighborhood. The front lobby had a large PO Box area accessible from 6am-4pm, closed on Sundays and holidays. Service area was in the back. It's really small. There was one person working and no line. Can't imagine how this place would look when it's busy. Besides the area, we had great customer service. read more

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Just dropped by to get some passport forms. There was about five people ahead of me and two USPS personnel working behind the counter. They used to have the passport forms out on the tables but not no more. This location is on the corner and it's very beat down from the street to the inside of this post office. They have a decent amount of PO Boxes. It's a very small post office compared to others but in a convenient Mid City location with very very limited parking. Be careful where you park, majority of it is timed parking and the meter police are not afraid to give you tickets. They have only gated USPS personnel's parking on their property. The prices of shipping drastically jumped. I totally get it; due to inflation. So we just gotta suck it up and pay for it. They sale variety size of boxes, envelopes, stamps etc. The service is slow but I know they are doing their best. My rating is for the convenience of this post office. read more

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Not sure if their unhappy demeaner comes from themselves internally or from corporate down upon them, but the condescension from the start was unnecessary from the man working the counter. Making the customer feel stupid for asking questions about delivery times and other things doesn't seem like good customer service to me. What might be common knowledge to someone who works for USPS isn't always the same for the general public. Additionally, the phone number listed is invalid and useless. Tried to call ahead to prevent having to physically go there and all it does is ring and ring and eventually disconnect for invalid. You have to call through the main corporate number for assistance with anything and all they have to go off of is what you can see yourself when searching a tracking number. As the condescending man at the counter even said, their online tracking information doesn't even update accurately. If you need help with a delivery or trying to pick up a delivery, don't even bother getting help. Save yourself the headache, being condescended to, and you time, and just stay home and wait the eternity for it to eventually make it's way to you. read more

There's parking at this location with a 20 minute limit. Small location and not enough staff at times. read more

US Post Office - University USPS Location - Post Offices Near Me - San Diego, California

Probably one of the oldest looking post office I've ever seen. I moved here in 2008, left to another side of tn, then moved back to City Heights again, so this place had brought me some memories. It's walking distance and I don't need to go to Postal Annex which is faraway. The place is small and can be a little chaotic sometimes, but if you just come in to drop your mails and get stamps, you will be in the fastest line in and out. read more

Every time I go here it's a headache. Their plan for social distancing isn't great because it's a small building (looked like it's over 50 years old with zero renovations). One woman is usually always there and every time I see her she looks miserable. One day I saw her being so rude to an elderly man that had trouble hearing, it was sad. She's usually rude to me too, but it was hard to watch her being rude and unpleasant to an elderly person. read more

usually a wait, but I don't mind. the employees are nice and helpful, not sure why they get so much hate :(

This place is in desperate need of a remodel. The post office stinks inside, looks dirty and like it's ready to crumble. The employees are rude and could care less about customer service. I cannot even tell you how many times the carriers have decided not to deliver packages because they didn't want to carry them. Yes, I do order a lot online and they probably hate me but still I pay for the service. At least 10 times I have had to track down a mail carrier or wait at their van for them because theh delivered my mail but did not deliver my packages. One time the carrier was even driving away when I stopped him. When I have complained the manager of this location only asks "well, you got your package right?" Like it is okay I have to chase down my delivery. When I have gone to the post offive to collect my packages the wait times are very long and the employees at the counter are down right rude. They could care less about you, your time, or your mail. I would say avoid this post office at all costs! read more

US Post Office - Post Offices Near Me - San Diego, California

They lost my mail again!!! I'm supposed to get mail on the 19th of nov. it is now the 29th. I wonder how many I've been missing?!?!?

Two lost packages in the last week. They miss delivered the one hardback copy of Fala by Kate Klimo I found on Amazon on Sept 20, then they delivered my Wisdom Panel kit to some Post Office box on Sept 26. This is the second time they have lost a Wisdom Panel kit. And when I mailed back an Embark kit, they lost the first one and the second one they send to the wrong post office before they finally delivered it four days late. I know because I followed the deliveries on their Informed Delivery website. Since DeJoy took over the post office has been destroyed. I have had more packages get lost, miss-delivered and arrive late. Now there is no more air mail for first class; it is all going to be moved by trucks so look for even more lost and miss-delivered mail. And we all know whose fault De Joy is in charge and why. You get what you vote for. read more

There is no space to keep good social distance in this office and they try to fit so many people in here that it's hard for those of us with mobility issues to move around. The people that work at the front desk have confrontational attitudes and are rude to people with different accents. I saw them argue with a guy that had a Middle Eastern accent. I was trying to both pick up a package that had delivery issues and fix the issue that has happened too many times now. I'm physically disabled and have had to come to the post office because they wouldn't leave the mail at the apartment gate or try to get in like Amazon delivery drivers. They were told they were allowed to do so and there is always a problem with delivery here! At this point I want to move just to not have delivery issues but ALSO to not have to deal with this particular postal annex! They don't know what service is and don't treat people respectfully on a consistent basis. I also have severe issues getting into my wheelchair at this location because there is no safe parking for mobility device users that can't move quickly. All the "handicap spaces" are on the side of the street. Not every handicap person "can't drive." I have my caregiver get out of my car and get my wheelchair for me, then she puts me in it from the driver side. Well I think it's just plain discrimination to not account for the people that do drive with disabilities. There are more issues with this USPS location but I don't have the time to continue dealing with the issues here. read more

US Post Office - Line of people Definitely not 6 feet apart - Post Offices Near Me - San Diego, California

Worst post office ever... terrible customer service and never delivered my items. WORST POST OFFICE EVER!

When it comes to shipping, they will discourage you from using your own "box" and when it comes to theirs, feel free drop it off anywhere anytime. But now that I'm a reseller their fixed rates are expensive for little light items so I'm going to figure that out today and hopefully it's nice and streamlined. read more

There's a barcode to scan and complain but it looks like it's has exceeded its monthly scan limit??? Isn't that a hint to work on this establishment? read more

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This is a shame that a federal establishment such as this will pick up the phone and hang up. Not any that, when I called back, the line was busy. I have called them the entire day and the phone stayed busy. On one occasion I got a person that placed me on hold for 45 minutes. The line picked up and they hung up on me. Of course when I called back the line was busy. Update I went to the post office to check on my mail. was in line dial their number. I heard the phone ring. Two employees at the front desk not to busy two customers including me. I heard people laughing in the back. Phone still ringing. The employee who helped me had time to take a personal call on her cell phone and walked to the back to check on my mail. read more

I've been nothing but good experiences here. I do not know what people are so upset about. Every time I need to send out a package will receive something internationally they have been nothing but helpful. The only thing I would recommend is better parking. read more

Great Customer Service!! Lines are always minimal. Love this post office. Never hesitate if the area read more

Avoid avoid avoid! I've been sucking it up and continue to come here for years because it's the closet USPS to where I live. The staff here ALWAYS have an attitude and they all look like they don't want to be there! They literally will not say anything to you except, "sign here... it costs this much... slide your card now..." I just feel so unwelcome every time I come here. It's ashamed because literally any of the other post offices I go to has amazing customer service. The lines here are always extremely long, out to the door even because the staff takes foreverrrrrrrr with each transaction. It's like they're afraid their boss might make them do other work if they finish with the people in line! Prepare to spend at least 20 minutes here on any given day. And this place is DIRTY! They are in deep need of a remodeling and a change of staff. Go to any other location if you can help it! read more

Your everyday, smallish neighborhood post office. That post office smell.. What is that? The envelopes? The packages? You know what i mean, that cold paper smell. And why is there always a line? So many people sending important parcels all at once. And there's always that person with an issue which results in a single checkout to be open. But the employees are always very nice, much like librarians and lunch ladies. You can hear the mail carriers in the morning, laughing and carrying out back before heading out on their route. I'm always here for at least 10+ minutes per visit. I'll add another star when that number comes down... read more

US Post Office - Post Offices Near Me - San Diego, California

This is the absolute worse post office ever. They fail to hold my mails numerous times. They fail to guide me through the process of holding my mails. Gave me the wrong information numerous times. read more

This place is the worst! The managers don't care or try to help you out, they're super lazy. I hope they get their karma and when they help nobody is willing to even hear them out. They lost my package and refuse to assist me! I scheduled a pick up over a month ago and my package still hasn't been sent out it's just sitting in their office, I called and asked to go pick up my package so I can personally deliver it where it needs to go and they REFUSE to give me my own package! Per LETTY there's too many packages to go through to try to find mine. They're so unprofessional and rude!! I'll never again go through them to send a package out. read more

This place blows ass!! It has got to be the slowest rudest smellest post office yet I went I to buy a book of stamps only because I was in the area & I should kick my own ass for going It took 15 min to get a book of stamps! Im not even joking There was 1 worker when I walk in taking his slow ass time The mgr comes out to argue with one of the customers about putting his dog up or the mail lady will not deliver to his house I saw the mgr & I thought oh good he will see the line & make the workers hiding in the back come out to help the long ass line out of the door but nope he left after his ridiculous argument Another lady finally comes out to help working slow as hell I swear it took her 3 min to put 2 strips of tape on someones package! Do they purposely work slow & not give a fuck?!?! HATE THIS PLACE read more

Their no. Is actually 619-284-1092 It's been nearly 2weeks and my package is still missing. I hope they find it! read more

This post office one of its employees are so rude and always unhappy she's always bad mood she needs to go back Customer service training

Anytime I have needed help they have been kind and considerate. I understand they handle the 92105 zip code I mean that is hard enough right? But the correct number to call is 619-284-1092 The number on this YELP is wrong!! Change it Yelp , I sent you a correction. read more

Seems like the people that work there don't know how to help you with your mail issues, especially the manager there he needs to find out what pleasant customer service is , he is rude read more

Slow, OLD, decrepit, disgusting, busy, slow, OLD, nasty, annoying OLD, disgusting. Get it? They aren't even trying here, might as well close the P.O. in City Heights and replace it with one or two automated machines. The people there are useless, and the queue line is super confusing. read more

seriously the only requirement to get a job here is a pulse..doesn't even need to be a healthy heartrate..you can function by just walking around with half oxygenated blood in your system, then you are in my friend! Place is a joke and a disgrace! I scheduled a meeting with HQ executives about a refresh of human resources in this office. read more

I would have to say this branch sucks. They don't open until 9:30am. No bilingual Spanish speaking staff at the front desk in City Heights. On sat there only open for two hours!! They don't have a stamp machine in the lobby so you have to stand in line. Customer service isn't that great. Depends on who you get. To be fair the U.S Postal service is under attack. read more

Avoid using this post office at all costs. I called after several mail items (small packages) were not delivered to me, and the gentleman that answered was rude and impatient. He did nothing but insist that the post office wasn't responsible for my lost packages and say "Well, you should have bought insurance...." I've never experienced worse customer service. FedEx and UPS will have my business from now on. read more

Let me start by saying if I could give 0 stars, I would. I received the worst customer service today from not only the woman working at the counter, but also her manager. After she dropped my package onto the ground (on accident of course) she didn't say anything. No response, no attempt to pick it up. At this point she hadn't even said a hello or how are you, with no eye contact. I was mildly upset that my package had just fallen off the counter, said something about it, and she immediately became very defensive and curt. Because I'd rather not deal with the drama, I let her know that I wanted to resolve the misunderstanding and let her know that although I knew it was an accident I was upset that she didn't apologize or seem to care that she had offended me in any way. Well she became even more defensive and rude, never making eye contact and dismissing me immediately. I continued asking her to be kind, and if she could even on a human level understand that she was making me upset. Well folks, I was barking up the wrong tree. I asked for my packages back, and asked to speak to someone. Hey guess what, the male employee that came to speak to me was absolutely no help. He was just as insincere, unkind, and dismissive. Except where the female employee was outright defensive and mean, he was absentminded and unphased. He literally responded that they try to keep things impersonal, and to not care, and that they do this everyday. All I wanted was someone to be kind, and connect on a basic human level. It was THE WORST EXPERIENCE I've ever had while just trying to send packages. Meanwhile I immediately drove to the Normal Heights Post Office and received the kindest, most attentive service I could have imagined. The employee even noticed I was upset and apologized for the experience that took place at the City Heights location. So disappointed in my local post office. read more

I get the wrong mail delivered to me all the time. Makes me wonder all the mail I am missing...

The Customer service in this place is terrible ! People here doesn't make you feel welcome and they don't help you !! read more

I don't know what to write about the supervisor. I didn't get her name .my package was delivered but never received it . Went in to open an investigation and this supervisor promised to call and I'm yet to receive the call . Such bad customer service. read more

why aren't there negative ratings ? has anybody ever tried calling this number 619 284 1092 ????? It rings forever and then hangs up. I'm simply trying to get a lock switched to a new mailbox. NOT brain surgery asked the postman to switch the lock and he said to call the 1 800 number. now that is REALLY a joke. it really pays to be the only show in town. read more

Absolutely horrible!!! I don't know who runs this place but the pervasive attitude is "don't be helpful!" and "if in the process you can treat everyone like dirt the better." I went in to pick up 2 packages-one I had a slip for the other I could see by following the tracking number the "post office attempted to deliver your UPS SurePost package and left a delivery notice with instructions." First of all - No Notice was left and obviously no instructions. The lady said that if I could provide her with my tracking number she may be able to help. A reasonable request. I stepped aside found it and gave it to her and she called someone else to help me so she could attend to other people. A third person had to come help because lady #2's computer wasn't working. Person 3 said that the tracking number I had was UPS and unless I gave her a correct USPS number she would not help me and furthermore "you need to go stand in line." What!?! I just stood in line and have been waiting for help and the only tracking number I have is UPS. So, I went and stood in line. Then she yells across the lobby, "Do you have a USPS tracking number?" "No, I just have the one I showed you. I am waiting to talk to someone who can help." "Well I'm talking to you now." Okay, I walked back over to her and gave her the same number again clarifying that it says the "post office" tried to deliver my package on Saturday, it didn't come in on Monday's mail, therefore you have my package. And if you provide me a UPS phone number(since you work with them) I could call them to get the tracking number. A 4th lady came out and what do you know, found my package from the original number I provided!!! But lest you think she was all happy to be the hero she gave me attitude that the reason they couldn't deliver the package on Saturday was because the street number was hard to read. Uhm, is that my fault? I didn't address the label to myself. Did I make a stink about it not getting delivered? No, all I wanted was to pick it up. At the same time there was a couple in there who wanted to pick up a piece of mail. For whatever reason they gave them the run around too and made them go back and stand in line AGAIN! Another customer on my right wanted to ship a letter preferably with tracking. They said it would be $6 something but if she just wanted to send it another way it would be $3 something. So she wanted to send it the cheaper route. Then they were going to charge her $6. She said "Wait, there was a cheaper route, and that is how I wanted to send it." "Nope," the employee responded, "You said you wanted to send it priority which is $6 something and if you want tracking it is $6 something. You WEREN'T LISTENING!" I heard and understood the customer that there was a $3 option that she wanted to use. The Employees were not listening or wanting to be helpful. I had a tracking number that they eventually used to find the package. The lady just wanted to ship her letter and not spend $6. The couple had a letter they wanted to pick up. Simple stuff. Why make it a big deal? Why give customers grief and send them back in line? The Adams Ave Post Office is actually pleasant! I went there several times over multiple years in the pre Christmas rush and waited in lines out the lobby and walked away happy and more excited than entering. They're just nice there. If you have the option...Go to Adams Ave! read more

Got here at 4:50pm and little old Asian man wouldn't let me come in because they already had a few people in line and he didn't want to stay past closing. Definition of a joke. Business hours say you close at 5pm. Not 4:50pm. read more

worst post office EVER. Some of the women that work in this place are fine, sure. They are courteous enough. But my number one problem is the line. This is the SMALLEST and DIRTIEST post office I've ever been to. Also, if you have any problem with your mail, or need to speak with customer service...the manager is nothing short of a jerk. I'm a very patient woman...and I really try to give people a chance. I called this post office to ask about a package that got delivered to the wrong address. The manager cut me off every few words and would not give me any real useful information that would help me out. I couldn't even tell him my address without him cutting me off, over and over again. He was the rudest person I've talked to on the phone...and that says a lot. read more

ZERO STARS!! negative if possible! Eric, a carrier from this location, is so lazy that he will THROW packages into your yard to avoid having to walk to the door. I have footage showing him throwing my package through my fence, and hitting my car. The package rolled off the car and hit the floor. Of course, the item shattered as it was glass. after making a case and going to the location to speak with the supervisor, he refused to remedy the situation after admitting the employee has been talked to about throwing packages before. Case is being escalated to corporate. read more

I rarely go to the post office these days but needed to track an outgoing envelope so ventured to this one. I came in the middle of a week day so easily street parked in front. There was no line, and Lan was friendly and was very helpful in making the best shipping suggestion. This location is fairly small and I can see it could possibly get busy quickly during holiday seasons, but this particular trip for me was quick and efficient! Much appreciated! read more