Nice desk staff, terrible supervisors. Always a nightmare to park here, East Town business…read morecustomers clog the lot, making it next to impossible to find a parking spot during business hours. Grand Rapids police and postal staff do nothing to address the situation. PO Boxes only accessible during business hours, not very convenient or customer friendly. No automated shipping kiosk. In addition, supervisors shift blame to consumers when their staff continue to deposit mail in a private mailbox when all mail is supposed to be going to a PO Box that I pay several hundred dollars a year for.

This post office can get busy during the holidays but the desk staff are very pleasant and deal…read morewith the customers with kindness and expertise no matter the situation. They will give you advice on how to mail your package the best way for you, and if you have to go back to change your packaging they put you back in your same place in line. There are pens and they might let you use their tape ... crazy that this isn't the case at all post offices I always bring my own in case I mess up. Shout out to Barbara, she is my favorite.

Sent a certified letter to my brother on June 29,2026, it has been sitting at the Muskegon PO since…read moreJuly 1, 2026!!! Why hasn't it been delivered???

Muskegon Heights Post Office is closer to my house and staff is friendlier. Why not listed?read more

Called to ask about the informed delivery and was RUDELY told by gentleman that answered phone that…read moreI obviously didn't read the email correctly, because then I'd see it says it's in the system and not it's supposed to be in the mail box today. Was basically treated like shit because I dared to ask a question.

Super friendly and efficient. Recommend highly - couldn't ask for a better post office...read more

I so enjoy going to this post office in West Olive Mi. the manager Gary? is always so friendly and…read moreis able to answer all my questions. I appreciate all their hard work, especially during this difficult time. Mary Harberts

Located in the small village of Stanwood, this has to be one of the nicest and friendliest post…read moreoffices I have been too. They generally have no lines and the clerks are really nice and like to make small talk. The facility is very clean. Parking is tight but you'd expect that from a small place.

Well, I'm Retired from the U. S. Postal Service since 2013, after 33.5 yrs. I have never seen…read moreCustomer Service so grand as here. Not Even Chicago can Hold A Candle to the Dedication and Respect these Employees shown towards Me and Other Customer's waiting to be served in This Lobby. Hallelujah hallelujah Glorrry. Great Job!!!