Lost package, Tried tracking it down with the number through the Guerneville post office, which,…read morelet's be honest, is like asking a goldfish to solve a Rubik's cube. I asked them anyway. I talked to Heckle and Jeckle, the Olympic champions of Not Knowing a Damn Thing. These two geniuses were confidently spewing fairy tales, just making stuff up like they were workshopping new material for Post Office Stand-Up Night. "Oh yes, sir, your package is... uh... on a truck... or in a bin... or in a vortex? Maybe in space? Let's face it: the package is gone. Obliterated. Launched straight into the abyss by the world-class squad of "I can't even spell tracking number" experts down there. The truth is they lost it, and instead of admitting it, they're over there playing Mad Libs with customer service. Honestly, the whole operation has the same brainpower as a group project where everyone forgot there was a project. Total circus. Total clowns. Just... breathtaking levels of useless.

Worst in the state. Packages will be stolen and…read moremisdelivered. They have zero regular staff, only f ups from the usps that get shuffled thru there. It's a disgrace, save yourself a headache and go anywhere else

Went in during the busiest time of the season and the women working there were so kind, helpful and…read moreeven fun! Place runs smoothly and I really enjoyed it which is odd to say for a post office. Glad this place is here with those people.

Thank you very much for correcting my wrong zip code and sending my package back!read more

Best post office EVER!! Shiela is the nicest most helpful customer service person I've ever met…read more She remembers your name and box number. She's always happy and willing to help. The Monte Rio post office is lucky to have her. Everyone else that works there is lovely as well:)

Easy to access and never a line! Staff is friendly and accommodating. Always a pleasure stopping…read morein to mail a package or buy stamps.

I came in yesterday morning to ship a tea set to my sister in Oregon…read more The clerk was very helpful with packing the box, she got everything packed and I was out the door within 15 minutes. the whole service was very reasonable too. thank you My sister just called to thank me for the tea set it was delivered today ! It shipped so fast ... so impressed

I was returning a TV to Amazon that was severely damaged by UPS in delivery. I taped the box shut,…read morebut the employee at the desk said that I had to return with a better tape job or pay $2 to borrow their tape. I objected and pointed out that I have done returns to Amazon completely unwrapped and the UPS location or Whole Foods has always taken care of it. At this point the two employees demanded that I leave the store and called the police to have me removed. I returned shortly after with the box completely taped, but they refused to help me and called the police again, so now I must drive 10 minutes to the next closest store. This location should lose their franchise!

Very nice quaint small town post office. Hard working folks!…read moreVery helpful in person or on the phone. Thanks Bettina

Box showed up completely shattered glass and 24 Oz. Jam exploded in soaked box delivered in a bag…read morebecause it was so trashed. Complete Joke. Paid 47$ to ship it to Oahu. Total disaster. There were 5 jams of various sizes. I declared to post office clerk that it was full of butters/jams in mason jars. Box must have been dropped multiple times for it to show up sopping wet. Unprofessional is putting it lightly.

The service is always exceptional here and everyone working here is knowledgeable and friendly. The…read moreservice is fast so it's very convenient and always a great experience. I love that they are a veteran owned small business and it's such a great place for so many reasons. They have custom apparel and local products and gifts as well, which I love. I had to have something notarized and this was a seamless experience and the cost was very reasonable. Highly recommend them if you need anything notarized.

The service here is always exceptional fast and convenient…read more No hassle waiting in line. Great place to purchase cards, drop off UPS , and mail. No need to go to the post office for me.