Won't deliver mail for 4 months. No one is in charge. Complete incompetence. Supervisor and post…read moremaster voicemails are full (on purpose). Completely unresponsive. Keep changing mail carriers and they never show up.

This, unfortunately, is my go to post office when I'm in the area for work…read more I've never experienced Communism first hand, but I'd imagine that taking care of postal business here feels the same as taking care of postal business at the Soviet Ministry of Postal Documents did in 1981. Everything moves sloooowly and the entire facility feels like it was designed to suck out your soul and break you. Workers here are disinterested and ineffective at best and hostile and useless at worst. It once took me close to an hour to pick up a package, as the two sour and excruciatingly inept workers processed the line. I will say that the guy running the passport service is a step up from the counter clerks, but for everyday stuff like mailing and picking up packages, forget it. In the end, it's an utter debacle to do any sort of business here. I've driven way out of my way to not have to use this branch and I would advise the same if you're thinking about going here. Zero stars. The worst.

Clerk definitely couldn't be bothered to get off her phone to answer questions.. bad customer…read moreservice

Sign said they close at 5 but the door was locked at 4:30. Not a fan of that but the workers are…read moremuch better than the ones in the Mamaroneck (the town not the street) branch.

When Government works it works. Nice staff easy process. I was able to complete my missionread more

This is hands down one of the best post offices I've ever been to…read more The employees are always so friendly and nice. There are lots of post offices in this area, but this one is by far the nicest one. I came here right before Christmas to send a lot of packages. There was a bit of a line but it moved very quickly, and the employees were very jovial and nice to everyone who came in. I'm so glad I have a post office like this that is convenient for me to get to.

Office hours are 8am-6pm Monday through Friday. I arrive at the post office today, Thursday 6/18 at…read more5:22pm and they are closed. No sign for early closure today just no one there. Guess they decided to give themselves an early weekend without telling anyone.

Sometimes think they are TRYING to allow our USPS to be privatized, which would be horrible. But…read morefor the second time in a few months a package mailed via priority mail has stalled for days somewhere between the Rye PO & California. This time a Christmas package mailed on Dec 15 did not arrive until Dec 26! I could have driven it there myself in that time. This is insane.

Atrocious customer service when I came by to drop off a prepaid package. Very rude attendants. I…read moreliterally live 2 blocks from this post office and would rather drive 20 minutes to the Scarsdale location to get better customer service. These folks were truly miserable.

Arrived after closing to drop off a letter and Tavon was very helpful! 5 stars for himread more

So ungodly nasty and rude. Marlena Pina was so nasty, looking at one page of our paperwork, finding…read morea small error and bit out head off for it. We redid the 2 pages and brought it back. She then found another error on the page she hadn't looked at and again bit my husband's head off. Lady, next time to your job and examine all the paperwork before sending us back to make changes. She verbally attacked my husband and he said to her well you only pointed out the one issue. She got mad and screamed at him that "don't you accuse me of anything SIR!". Her behavior was simply shocking. How are these workers allowed to speak to customers like that? Will never go back to this location.

Jose provided exceptional customer service and turned an incredibly frustrating day into a positive…read moreexperience. I was assisting an 80-year-old individual who needed fingerprinting for a background check. We originally planned to go to the White Plains location but were unable to get confirmation that the fingerprinting equipment was working. We then traveled to the Stamford location after calling ahead and being told that their machine was operational, only to arrive and find out that it was not. Determined not to give up after spending hours traveling between locations, we decided to try the Greenwich office. We arrived less than 10 minutes before closing, only to learn that fingerprinting services end one hour before the office closes. This was information that the Stamford location should have provided when directing us there. After hearing everything we had gone through, Jose took the time to listen and understand the situation. Rather than simply turning away an 80-year-old who had spent the day traveling between multiple locations, he showed genuine compassion, patience, and professionalism. Jose went above and beyond to help us and treated us with kindness and respect throughout the entire process. After such a stressful day, his willingness to help made all the difference. Outstanding customer service is hard to find, and Jose deserves recognition for the way he handled our situation. Thank you, Jose, for your empathy, professionalism, and for helping an 80-year-old individual complete an important fingerprinting appointment after a very long and frustrating day.

Good experience applying for a passport here. The process was efficient and the worker was helpful.read more

I received great customer service! The lady that assisted me was super informative and professional.read more

What a beautiful building outside and inside. I wish they kept up with the Maintence inside and not…read morelet the beauty and old architecture disappear. Post office is a bit busy at times but service is acceptable.

Convenient location. Staff is always helpful and friendly. My only knock is I shipped something…read moreonce, which they weighed, and then I got a bill saying I hadn't been charged enough. Weird. All in all, good location.

Maybe I'm crazy...but when I've paid for parking to come print something at FedEx "print and ship",…read moreI kinda expect the printers to work. I needed to print a simple gift certificate for my husband's birthday. You have to pay by the minute to use the computers here. So I jumped on, hit "print", changed the settings from b&w to color, and waited for it to print. But it didn't. I went to the machine, it said it was out of magenta toner. I went to one of the staff, who told me to wait, because she was training another employee on how to ship something. Never mind that I'm paying by the minute. She came over to the printer and said " just a minute I need to see if we have the toner." What?! You're a print shop, I came to print 1 thing in color and you're not sure if you have the color toner?! I got frustrated that the meter was still running so I logged off. She didn't find the toner so she gave me another option for printing at another machine. "But I already paid for the printing over there, so are you saying I need to pay again?" She asked me for proof via a receipt. Thank heaven I had selected "email me a receipt from the computer" before I logged off. Showed her the receipt. She said she'd reprint it behind the counter for free. Then she showed me a way to print items in the future from my email without having to login to a computer (3 stars for that, as it was very helpful) and she got me my printed gift certificate before I left.