I was all excited to leave a good review but I just arrived 5 minutes before close and the door was…read morelocked. I tried calling the store and the sales person looked at the phone and did not answer and shut off the lights. Actually VERY disappointed this service. I've always had a good experience here so a little disheartening to have this poor of one. Hopefully it was just an off day for the worker but still a little annoyed with the lack of service .

I try to support small and local, but this place borders on extortion! First they quoted me over…read more$17 for small 6x9 padded envelope with a card in it via UPS. Then when I balked they said it would be over $7 to send it USPS. I went to the post office and it cost $1.50

I stopped in to get a passport photo…read more I was greeted so warmly. I loved meeting the two employees. A very kind gentleman and his dog Bailey. I'm ready pleased with my passport photos and the kind hearted service. I would definitely come back again!!

Great first experience here... the staff was helpful etc. What brought me here is the availability…read moreof a physical address to have my mail delivered to rather than just a post office box number...

I've used this courier service once and it was a nightmare. Communication wasn't bad, but then…read morethis company just didn't deliver. Literally, they didn't deliver my package. We set up a four hour window, I took off from work, and then I sat at home for four hours. The person, I think the Manager, I was communicating with, went away on vacation and my package never was scheduled. I think... That's what I was told. This place was a few miles from my house, so I went over there that night to pick it up. Sadly, this company ruined a monthly service I was trying to schedule, because I just don't trust this company to value or respect my time.

If I could give a half star I would. They are completely uncoordinated, they're dispatch can't get…read morea address right even after you type and send them a address. They can't get in contact with there drivers. They are completely incompetent and I will never work with them again.

I've been using Valley Pack 'N' Mail for a couple years now. I am a business owner in the area and…read morehave a lot of things I need to ship out. Everytime I go in there I always get greated and helped as soon as they can. I've been in there times where they've gone above and beyond by getting me a tracking number on a package that I didn't purchase tracking for, just to ensure my package is on the correct path so I can update my customers. To top it off, I've never once been given a gift as a customer of an establishment. I remember last year I walked in the door a few weeks before Christmas and I was told to wait a second. Both Mindy and Scott had a bunch of Bag's with gifts inside of them I'm assuming for customers. I was given a specific bag because two years prior we were talking about how I was from New Jersey. Such a little detail they remembered about me, they got me a bottle of wine from a New Jersey Vineyard and said happy holidays and sent me on my way. Love these guys!

Poor service in sending a fed ex package back to manufacturer... the owner charged me a dollar to…read moreprint a shipping label for this package return and never put the label on the package so fedex picked up the package from their store and since the original label was still on the package it was delivered back to me ... these people are incompetent do not use their services for anything ....

I had a great experience with Guilherme, who delivered my new bed on time, put it together in a…read moresnap and left nothing behind but good feelings!

I had a terrible experience with this delivery service. They were hired for a "white-glove" in-home…read moredelivery, but the crew was unprofessional, ill-equipped, and physically negligent with the furniture. The crew arrived without basic tools and actually had to ask me for a screwdriver to finish the assembly. When I saw they were struggling with the items, I offered to help by watching the remaining pieces so all three men could safely carry the first heavy unit up the stairs together. Instead of being professional, one of the movers was incredibly rude, telling me, "Don't try to tell me how to do my job. You can wait upstairs." The "job" he then performed was rolling the boxes up the stairs rather than lifting them. While doing this, they complained the entire time about the items being "too heavy." Because they chose to roll the furniture instead of carrying it, the piece is now damaged. A drawer is completely misaligned and sticks out from the frame, and it is now physically tight and difficult to shut. It is clear that rolling the unit put stress on the frame and hardware that it wasn't meant to handle. If you value your furniture or expect a respectful, professional delivery experience, avoid this company. They are confrontational, lazy, and will damage your items.