The place is packed. Employees busy talking to each other. All I needed to do is drop off package…read moreand get a receipt. So did most in line. But for the 5 th time your scanner in lobby was down and unable to print. NEED PAPER??? NEED FIXING????. Moved here five years ago and this is the most unmanned slowest postal office I have ever been to. My mail people who deliver mail are awesome. But for the size of Lafayette this is ridiculous. Faster service more people stepping up to help at about any other post office. 4 counters with only one person manning. This makes the second time in a week. A lady did come out and help she saw where machine could not print.went to other and scanned. Then got it to print lady standing behind me said good maybe this time it will work, it never works here. I did not stay to see......check your machines, when there is a line have people come from back to help. Lafayette deserves a top notched postal service. If other postal services don't have long waits and better qualified people to help man the desks. Lafayette should as well."'

The counter clerks are all very friendly and helpful. The lobby is open 24/7 and you can buy…read morepostage for letters and packages at a self-serve machine, and almost all the time it's working.

Always very helpful staff here. Even if there is a line it moves pretty quickly. Plenty of parking…read moreand there is a good supply of shipping materials if you need it.

The hours for the passport place SUCK especially if your child is school age or you have a job…read more.. But the post office part is pretty nice. Usually a line but they seem to have several people working so that's nice. The guy I had today was overly helpful and id rather have that than a jerk.

While I've been spending an awful lot of time recently working on cleaning out my recently passed…read morefather's home, I knew it was supposed to rain today and decided to skip visiting Putnam County in favor handling some legal and logistical issues. This included a visit to the Post Office to complete my father's change of address (Boy, that's a loaded concept when the person has actually passed). While a change of address can typically be handled online or via a simple form, when the person is deceased it actually requires an in-person visit. Since I was on the northwest side of Indy, I opted to visit my old stomping grounds and went to the New Augusta branch at 84th and Moller Road. This is a large branch in an office/industrial park area. I won't quite say it's hidden, however, it's definitely set apart a bit. This branch offers self-service kiosks, PO boxes, gift cards, greeting cards, domestic money orders, inquiry money orders, mailing, pickup, business, and biometric services (by appointment). They do not offer passport services here. As you pull in, you go left if you just want to drop off mail. To the right, is a nice-sized parking lot with a couple accessible spots. There's an appropriate ramp, of course. As this is an older branch, there's no automatic doors. There are actually three doorways to get to the area for help/customer service - two at the main entrance and one separating this area from the self-serve areas. The counter is also not ADA friendly as it's much higher. The good news is that the employee I worked with was pretty awesome. She helped me with the form, got the necessary copies (if you're doing a change of address because of death, you'll typically need at least the death certificate and likely the probate order indicating you're the personal representative for the estate - this is why it has to be done in person). I watched the employees interact with customers and was impressed. They were timely, professional, friendly, and I appreciated that they reminded customers of a price increase coming up. I'm disappointed by the lack of access. It's pretty significant. However, the customer service was good. Overall, I'd say this was a solid mid-range experience. It didn't blow me away. It also wasn't really negative in any way. It was a solid middle-of-the-road experience. I'd easily go back as this branch was definitely quicker than the Nora branch and there was an overall helpful vibe. I got in and out quickly and got everything I needed done - plus, the employee told me exactly what I should expect in terms of timelines.

I want to give a shoutout to the young gentleman at this location. He consistently goes above and…read morebeyond to ensure a positive experience for customers. I would happily wait longer just to work with him because he always seems to be well-prepared and provides exceptional customer service, which is the best I've ever encountered at a post office.

I am done sending my gifts by Post Office. Every time I send a gift in a card it does not get to…read morewhere I send it. I think post workers are keeping them. They look for gift cards. I paid $2.38 to send an envelope on 12/03/2024 & it never got there. I sent a package to go 80 miles & it took 4 days to get there. I am done with post office. I hope they loose their jobs.

Anyone who knows me knows I am a Post Office geek! Anywhere in the world I go, you can normally…read morefind me penning off a post card, sending a birthday greeting or mailing a bill regularly by stopping in my local post office...with a real person who works for the government's postal agency. I digress..... This branch in Terre Haute gets 5 Stars in my Yelping mind for a few reasons: 1) There never seems to be a line at this location. Heck, I was there at 8:45AM this morning shooting the breeze with the postal clerk for 10 minutes before I even saw another customer walk in. Maybe now that I have dumped this spot into Yelp, I have jinxed myself and swarms of people will be flocking to this location, but I kind of think not. 2) They are open until 7PM during the week and 4PM on the weekend. Say what????? Please know that other US Post Offices across the US are never open this late, especially on a Saturday. 4PM on Saturdays? That is almost 6 full days of having a post office available to you...with funds being cut and losing money, post offices across the country are trimming back days and hours, not having great hours like this Terre Haute branch does. 3). Passport hours are posted as 9am-3:15pm Monday through Friday. Another unheard of at all US Post Offices across the US. (Passport services are not available on Saturdays). 4). Staff is always sincerely pretty nice. Customers to the post office universally can be not nice (short on time, always in a hurry, expectations too high). But I gotta tell yeah, as an official "Post Office Geek," the staff here are pretty nice, normal and sincerely there to help you. 5) They have a very organized and stocked array of merchandise from greeting cards, tapes, post wrapping papers and boxes. Compared to other US Post Office branches, this location always seems relatively organized, clean and stocked. So there is my input on this US Post Office location. Pick up a pen and write your dear mom or kind Aunt Netty a note and stop into the post office to check it out for yourself. Heck, buy the card for your beloved relative that does not even know what your handwriting looks like right there on site and then mail it in one fell swoop!

Friendly, natural and understanding, love the Zionsville United States Post Office. Don M.read more

A few months ago, I had a missing package at the warehouse in Indianapolis that is having all the…read moreissues. I had great service with the Zionsville post office and was very helpful. I got my package shortly after reporting it missing. Recently, I have another missing package currently and I've had terrible service with the Zionsville post office. Very unhelpful!

Take a step back in time, when you enter this limestone-crafted Post Office built in 1930. The…read morebuilding hasn't change much in 90+ years. The postal boxes have endured generations of mail. Scott, the postal clerk, greets you with a friendly and engaging smile. He upsells me on stamps and chuckles. Service is 5 stars. A stand holding greeting cards and packing materials are the only signs of modern times. There is 10 minute street parking out front, but you may end up talking to Scott a little longer.

If you are shipping anything of value DO NOT drop it here. They "lost" a package worth well over…read more$500 and still have no idea where it is. Lebanon was the first and only tracking scan of the package so I put it on their shoulders. After pretty much being brushed off by the clerk when I presented the tracking info I then put in a search request on the USPS website only to have someone call me at 7:00 AM sharp just to tell me they haven't found anything yet. The poor lady that the package was being sent to is frantic as well. Very bad experience and lots of money lost. I will be using a different carrier completely for valuables in the future.

I highly recommend creating a Pirate Ship account, which is free to all, for corporate discount…read morerates on post. This is a good location, very friendly staff, knowledgeable and doing their best in a poorly funded government agency that really showcases the best and worst of our democracy. Annoying to see stamps become insanely expensive without any way to save on holiday postcards.

since a couple if retirements a few years back, this location has been incredibly…read moremismanage--actually unmanaged is more accurate. The 2 usual male employees are sloven in appearance, unprofessional [Mark uses expletives with customers and condescends with foreigners], and so LOUD. Work avoidance is so common with them, I prefer the kiosk...which incidentally is out of paper quite often. 3/30/26: they kept the iron curtain down with customers waiting at 9:15am [a full hour+ past opening time]. Get new people in here!

The people in the office are usually helpful, but for over 8 years the physical delivery people…read morecontinue to drive up the curb and leave huge ruts in the grass. The ruts fill up with water and mosquitoes. I have bought bags of dirt and grass seed several times and filled it in. I have put up flags and little wire fencing. I have called the office to voice my complaint, I have driven down to the branch to do the same and nothing. So, yet today, it was done again. I saw the delivery person and asked him about it. He said "yea, I got stuck in the mud...not sure what you can do, maybe fill it in with sand or something" Are you kidding me? it's part of the yard. So, up to me to keep spending the money to fix it and watch it get torn up again. Not!!!!

The people at this post office are always nice and helpful. They provide excellent customer service…read moreand make mailing packages a breeze.