Every time I come here the service is pretty slow but I had a rude experience this day. I walked in…read moreand it was completely empty. There was a sign on one station that said will be back in a moment. So, I stood next to the sign that says stand here for 8 minutes. Crickets. I try to call the phone number for the post office to see if maybe someone in the back would answer but it was a 1-800 number so it was no help. After standing in that spot for 10 minutes I walked up to the counter and said "hello?" Out comes a worker with a disgruntled attitude saying "you're supposed to be standing by that sign, that's why nobody came out" I'm like ummm I was standing there for 10 minutes. She was so rude and pointed to the sign saying "well there's a sign that told you where we were." I don't know what time that sign was put up there and when a moment is but I definitely didn't appreciate the nasty attitude when I was waiting patiently.

long line on tax deadline afternoon confirmed why the usps should be privatized…read more "no more than 5 in line" barked the mail clerk....!!!! "the rest of you wait outside" yessem....... while finally in line inside the door, fell free to listen in on the clerks extended conversation with the person being served. arriving at the desk, "hope you have your debit card. i already put up the cash" was bellowed. yessem.... had to remind myself that i was not at ups or fedex. and that these people are part of the problem........!!!! their salaries contribute to the deficit mess. and the entitled attitude comes at no extra charge. you ask "what could improve?" "what could improve" ........indeed.....!!! where are you elon....????

I have never been truly impressed with any post office in New Orleans and frankly this one is no…read moredifferent. With few exceptions, every time I go to a post office, I am made to feel like they (USPS) are doing me a huge favor by waiting on me. As I am greeted in the most unenthusiastic way, I think to myself, "I'm not here to borrow money people. I'm not asking for a kidney. I'm trying to pay for a service. So let's please drop the sour puss face". The nice thing about this location is I pass it up twice every day as I go to and from work. Therefore it is extremely convenient for me. Most of the time, I merely drop off mail in the outside mailbox. The nice thing about that is there are 2 drive-thru mailboxes to accommodate cars. There is ample parking in their lot. However, once you walk inside, the interior footprint is very small. I still cannot understand why they do not have a machine in which to purchase stamps. It's very irritating to have to stand in a line that is usually long and slow moving just to buy stamps. Heck, there are stamp machines that are the size of a large office copy machine. They need to look at their space and get one ASAP. Aside from the convenience factor, there is a great view of Bayou St. John, especially if you are there when the sun is rising or setting over the water. All in all, this is your typical post office run by your typical government workers. They get the job done, but don't expect anything stellar.

Rude, every time. If you have another option of post office…read morein the city, use it. This one ain't it.

US Postal Service 3400 S Carrollton Ave…read more New Orleans La 70118 On August 21st, 2023, I got a call from  Representative S. Davis who called to update me on the status of my undelivered packages. Service Request# 54240711 over which I was worried. She was consistently pleasant, considerate, and  well-spoken. Use her wisely; she's a gem. She was knowledgeable about my situation and  understood the genuine value of excellent customer  service. She promptly addressed each of my inquiries and provided me with the knowledge I required. She showed me that she was listening to what I had to say. She was effective and supportive.The assistance I received was timely and exceptional. I had a good experience. The overall encounter left me feeling good.I hope her work to the USPS is acknowledged and recognized. I honestly believe that USPS is dedicated to providing their customers with the highest caliber of customer service. An act to satisfy, if not delight, its customers. I was thoroughly satisfied with the overall experience. Special thanks, Ms. Davis. Respectfully Submitted Glenda H. Cc: Google Local Reviews Cc: US Postal Service Headquarters 475 L'Enfant Plaza SW, Washington, DC 20260

It's not the best, but it's not the worst…read more Pros-never a line, ample parking, convenient drive through mail drop off right on Carrollton. I acquired my U.S. Passport at this location, which was more convenient than going downtown. Cons-they never have the "fun" stamps (Marvin Gaye, Mister Rodgers, John Lennon, Christmas), the service tends to be a bit gruff, the building itself, materials-pads, mats, railings, glass doors, tile work is all in DISREPAIR. I can imagine how excited I would be coming to work in a dump like that everyday. No wonder the clerks are grumpy! So next time you swing by, remember what my momma said, "Don't expect anything and you'll never be disappointed."

I have a package that I've been waiting for almost 3 months on the tracking says here and it still…read morehasn't been delivered. Honestly, I'm very disappointed in this post office. Cause my package has been here for a while and it still hasn't gotten delivered. They need to do better on learning how to deliver packages in my opinion.

The U.S. passport offices are located here and this is not a review of their operation, but the…read moreUSPS desk at Loyola. As a former New Orleans City employee of many years I can review this at last from an objective position. Katrina was 20 years ago. The USPS office at Loyola has never recovered. This is the central post office in New Orleans and perhaps the most poorly managed in the city. It serves as a location that many tourists staying downtown are directed to, in order to send their New Orleans souvenirs home. It could be a New Orleans' promotionally welcoming experience instead of the glimpse of a major city in decline that it is. Entering, the first thing you will notice is the large, darkened, trash strewn and abandoned Sales and Services desk and kiosk area. This welcome alone is an indicator of the absence of managerial leadership among those here at the highest pay rates slumbering at their desks. Meanwhile, at the front service desk there are huge understaffing issues. With a bight few exceptions Staff is consistently slow moving, poorly trained, often ill tempered, and burdened with malfunctioning and poorly serviced printers and label equipment. Aside from being perpetually littered with debris and wasted postal supplies, the lobby seems unsafe because visible Security is often zero. Add to this the the proximity to the Bus and Train Station and it's pretty obvious security here is critically absent. This location is often frequented by the local homeless and forensic wanderers of New Orleans seeking warmth in the winter, AC in the summer, and possible handouts, or the possibility of finding forgotten packages or mail. Again zero security. Parking is fairly good, though I would have strong safety concerns regarding the Parking Lot at dusk.

I went in with the package to be returned. I could not figure out how to do the self service so…read morewent inside. I expected it to be extremely busy for the number of cars outside, but I was the second person in line. The other long line was for identification Services. Very easy process to return a package if you have downloaded your QR code.

The passport lady was so nice and very helpful. Thank you! She was very knowledgeable and thorough…read more Also, the rest of the staff was super friendly.

Mail & More is a one-stop shop for all your mailing and shipping needs. Conveniently located near…read morethe Lake on Allen Toussaint Boulevard, they offer services such as packing, shipping, printing, faxing, and mailbox rentals. Mail & More is not just a mailing and shipping center; it also offers a unique selection of curated gifts for the kitchen, office, and baby. On my most recent visit I purchased beautiful bluebonnet tea towels, stationary, and a corduroy jumper for my baby. The staff is friendly and the shipping rate are competitive, Mail & More is your go-to destination for all things mail-related in New Orleans.

Great place to handle business. Location, location, location is perfect and easy to get to. Love…read morethe new extended hours!!! You can get so much done at this Mail & More!!! Also love supporting local businesses.

I have visited this post office 3 times in the past 2 days. Once was at 12:15, I was told they…read morewere closed for inventory between 12 - 2. I went back today at 12:25, they were closed. I went back at 1:25, they were still closed. Sign said they are closed for lunch between 1 and 2. No one answers the phone number listed.

As soon as I got into my hotel and dropped my bags off in my room I walked straight to this post…read moreoffice. I got there 5 minutes before closing which I know is cutting it close but I just had a prepaid package to drop off. First when we walked in, the security officers were extremely rude and then they told us that the post office was already closed. When I questioned the time of closing they said she closed it early. Makes me miss my post office back at home!

The people that work here are always pleasant and helpful. I have been other places where they…read morecharge to tape an envelope closed. The employees here go out of their way to provide assistance. I have been multiple time with Amazon returns and have always received great service.

I'm not sure why the reviews are low for this store. I use this location all the time and they are…read morealways wonderful. They are fast with courteous service. Highly recommend.

have lost several letters which were dropped off at the indor mail slots --caused me problems to…read moreprevent my homeowners and my auto from being cancalled

This location doesn't open at the time listed on the website. Time is precious and I don't have…read moretime waiting pass the time you're supposed to be open.