I have a package that I've been waiting for almost 3 months on the tracking says here and it still…read morehasn't been delivered. Honestly, I'm very disappointed in this post office. Cause my package has been here for a while and it still hasn't gotten delivered. They need to do better on learning how to deliver packages in my opinion.

The U.S. passport offices are located here and this is not a review of their operation, but the…read moreUSPS desk at Loyola. As a former New Orleans City employee of many years I can review this at last from an objective position. Katrina was 20 years ago. The USPS office at Loyola has never recovered. This is the central post office in New Orleans and perhaps the most poorly managed in the city. It serves as a location that many tourists staying downtown are directed to, in order to send their New Orleans souvenirs home. It could be a New Orleans' promotionally welcoming experience instead of the glimpse of a major city in decline that it is. Entering, the first thing you will notice is the large, darkened, trash strewn and abandoned Sales and Services desk and kiosk area. This welcome alone is an indicator of the absence of managerial leadership among those here at the highest pay rates slumbering at their desks. Meanwhile, at the front service desk there are huge understaffing issues. With a bight few exceptions Staff is consistently slow moving, poorly trained, often ill tempered, and burdened with malfunctioning and poorly serviced printers and label equipment. Aside from being perpetually littered with debris and wasted postal supplies, the lobby seems unsafe because visible Security is often zero. Add to this the the proximity to the Bus and Train Station and it's pretty obvious security here is critically absent. This location is often frequented by the local homeless and forensic wanderers of New Orleans seeking warmth in the winter, AC in the summer, and possible handouts, or the possibility of finding forgotten packages or mail. Again zero security. Parking is fairly good, though I would have strong safety concerns regarding the Parking Lot at dusk.

It's always a fun stop for me on trips to pop into the local post office and mail postcards. The…read moreMilan, New Orleans Post Office was efficient and friendly. Easy to find, easy to park, this local post office was a nice way to feel the community I was visiting while on vacation.

not the first time this has happened but I live in Louisiana. my package got to New Orleans. it was…read morethere for like 2 days. now its been shipped to San Francisco. how does this make sense? and why does it keep happening? and the times it doesn't ship out after getting so close to home, my packages get held hostage for like a week. when my packages hit any other USPS.... I get them on time.

I have never been truly impressed with any post office in New Orleans and frankly this one is no…read moredifferent. With few exceptions, every time I go to a post office, I am made to feel like they (USPS) are doing me a huge favor by waiting on me. As I am greeted in the most unenthusiastic way, I think to myself, "I'm not here to borrow money people. I'm not asking for a kidney. I'm trying to pay for a service. So let's please drop the sour puss face". The nice thing about this location is I pass it up twice every day as I go to and from work. Therefore it is extremely convenient for me. Most of the time, I merely drop off mail in the outside mailbox. The nice thing about that is there are 2 drive-thru mailboxes to accommodate cars. There is ample parking in their lot. However, once you walk inside, the interior footprint is very small. I still cannot understand why they do not have a machine in which to purchase stamps. It's very irritating to have to stand in a line that is usually long and slow moving just to buy stamps. Heck, there are stamp machines that are the size of a large office copy machine. They need to look at their space and get one ASAP. Aside from the convenience factor, there is a great view of Bayou St. John, especially if you are there when the sun is rising or setting over the water. All in all, this is your typical post office run by your typical government workers. They get the job done, but don't expect anything stellar.

Rude, every time. If you have another option of post office…read morein the city, use it. This one ain't it.

Walking into this place, you get the immediate sense that whatever is supposed to be happening here…read morehas long since stopped. There's an almost impressive level of dysfunction--like everyone collectively agreed to lower expectations and then just kept going.. They have got four or five people on staff; which sounds promising until you realize only one of them is ever actually working. The rest rotate between hanging out in the back, listening to music loudly enough to echo through the building, and pretending there isn't a line forming up front while staring into their phones. There are multiple desks, multiple offices--everything you'd need to run an efficient operation--except for the actual brain power to do it. If you have even the simplest question, forget the phone, they will not answer. You have to physically show up, stand in line, and wait for the lone employee while the rest of the staff treat the place like a break room with occasional customers interrupting their day. Packages are continuously marked for delivered by drivers too lazy to finish the route for the day. Those packages are then prone to getting lost because they become untraceable once marked this way. On the plus side, if your career goals include doing the absolute minimum while actively avoiding helping people, this might be your dream workplace. It's the perfect environment for anyone committed to mediocrity, where initiative is optional and accountability appears to be completely nonexistent. If you aim to disappoint at scale, you'll fit right in here. TRACY WILCOX IS THE MANAGER OF THIS USPS LOCATION. PLEASE RESIGN AND STOP STEALING OUR MONEY THROUGH NEGLIGENCE AND LAZINESS. WE THE PEOPLE PAY YOUR SALARY. I AM FORMALLY REQUESTING THAT THE USPS OFFICE OF INSPECTOR GENERAL INVESTIGATE THIS LOCATION AND TRACY WILCOX DIRECTLY!

This doesn't mean a lot, but this is the best in person USPS in the city as long as you don't hit…read moreit at peak hours.

An underrated gem on Magazine St. Not only is this place great and efficient for your postal and…read moreshipping needs but it also has a wide assortment of New Orleans gifts and decor that truly make the place one of a kind! Definitely a place I'm proud to have in my city and happy to support a small business like this one.

Sorry to say the quality has gone way down as far as interesting things to shop for here when I…read morecome in to ship. The wonderful little local gifts and cards have been replaced by the same mass-produced stuff that can be found elsewhere. They are very nice at the counter and shipping is efficient, but the experience is not as good. I've been gravitating to an alternate place on Magazine St. where at least there are some creative offerings.

We've been customers for many years and finally they have hired a friendly and service oriented…read morestaff with a bit of personality . Huge improvement over prior years, where customers we were made to feel as we were an imposition. Kudos on the great progress.!

It's sad that the government using USPS can't provide this kind of reliable consistent walk to…read moreservice in all by areas of our city. If you need something shipped, mailed or packagedsand shipped in the Quarter, Treme, Marginy or Bywater go here

US Postal Service 3400 S Carrollton Ave…read more New Orleans La 70118 On August 21st, 2023, I got a call from  Representative S. Davis who called to update me on the status of my undelivered packages. Service Request# 54240711 over which I was worried. She was consistently pleasant, considerate, and  well-spoken. Use her wisely; she's a gem. She was knowledgeable about my situation and  understood the genuine value of excellent customer  service. She promptly addressed each of my inquiries and provided me with the knowledge I required. She showed me that she was listening to what I had to say. She was effective and supportive.The assistance I received was timely and exceptional. I had a good experience. The overall encounter left me feeling good.I hope her work to the USPS is acknowledged and recognized. I honestly believe that USPS is dedicated to providing their customers with the highest caliber of customer service. An act to satisfy, if not delight, its customers. I was thoroughly satisfied with the overall experience. Special thanks, Ms. Davis. Respectfully Submitted Glenda H. Cc: Google Local Reviews Cc: US Postal Service Headquarters 475 L'Enfant Plaza SW, Washington, DC 20260

It's not the best, but it's not the worst…read more Pros-never a line, ample parking, convenient drive through mail drop off right on Carrollton. I acquired my U.S. Passport at this location, which was more convenient than going downtown. Cons-they never have the "fun" stamps (Marvin Gaye, Mister Rodgers, John Lennon, Christmas), the service tends to be a bit gruff, the building itself, materials-pads, mats, railings, glass doors, tile work is all in DISREPAIR. I can imagine how excited I would be coming to work in a dump like that everyday. No wonder the clerks are grumpy! So next time you swing by, remember what my momma said, "Don't expect anything and you'll never be disappointed."

No stars of I could ----they stole my 398$ PayPal check said it was in lost and found instead of…read moreplacing inside of my mailbox, cashed it fraudulently at a Wells Fargo bank; they forged my signature. I have documented everything. This will not be forgiven and someone or two will be held accountable..... be very cautious when dealing with this post office. This really scares me. To my understanding....the workers keep individuals information, checks, credit cards, bank info, and run scams. They figure no one will know or do anything so watch your mailbox. Frustratingly outrageous behavior post office employees are committing federal crimes against humanity. Very upset.

If I could leave negative stars I would. I just left after the clerk --Q--was yelling at me when I…read moreasked to pick up a package. It's a long story and no one cares but avoid this place like the plague. Not my first horrible experience there but this was next-level. I'd file a formal complaint...but it's USPS so it'd be like screaming into the void.

Every time I come here the service is pretty slow but I had a rude experience this day. I walked in…read moreand it was completely empty. There was a sign on one station that said will be back in a moment. So, I stood next to the sign that says stand here for 8 minutes. Crickets. I try to call the phone number for the post office to see if maybe someone in the back would answer but it was a 1-800 number so it was no help. After standing in that spot for 10 minutes I walked up to the counter and said "hello?" Out comes a worker with a disgruntled attitude saying "you're supposed to be standing by that sign, that's why nobody came out" I'm like ummm I was standing there for 10 minutes. She was so rude and pointed to the sign saying "well there's a sign that told you where we were." I don't know what time that sign was put up there and when a moment is but I definitely didn't appreciate the nasty attitude when I was waiting patiently.

long line on tax deadline afternoon confirmed why the usps should be privatized…read more "no more than 5 in line" barked the mail clerk....!!!! "the rest of you wait outside" yessem....... while finally in line inside the door, fell free to listen in on the clerks extended conversation with the person being served. arriving at the desk, "hope you have your debit card. i already put up the cash" was bellowed. yessem.... had to remind myself that i was not at ups or fedex. and that these people are part of the problem........!!!! their salaries contribute to the deficit mess. and the entitled attitude comes at no extra charge. you ask "what could improve?" "what could improve" ........indeed.....!!! where are you elon....????