Super helpful, knowledgeable, and friendly. Way better than larger post offices. Thank you so much!read more

The Pahoa Post Office has to be one of the worst in Hawaii...We pay more for some of the worst…read moreservice...I've watched since 1988, The only improvements ? A parking Lot ? 2 year waiting or longer for box...

I recently had an emergency, as my Post Office Box key was in possession by someone who had…read moremalicious intent. I went to the Pahoa branch to get the lock changed, but they were having computer issues, and suggested I wait till they came back online, which I could not, so I left. A few hours latter I was notified by them that the lick was changed, and I could come in at my convenience to pick up the new keys, and pay for the service. Now that's what I call customer service. Thanks go out to the postal workers Maxine, Tasha, and the Post Master Michelle​

Staff are way too overworked but still have a smile for me every time. Closed after noon but you…read morecan knock on the inside door until 4 and get your packages. Be kind, maybe bring some thing for them now and then to say thanks for all their hard work instead of complaining bout short hours-that's not the staff's fault.

The staff at this PO go way beyond to service their customers. She seems to remember en ne coming…read morein to pick up packages and every address. Very impressed

Nice people work there. Same old Post Office services and Passports. Long wait for PO Boxes.read more

The staff, including the postmaster are consistently kind, helpful, patient, friendly and…read moreeducational when applicable.

Various locations close very early on a Saturday. These are USPS issues that have occurred since…read morethe DeJoy era began. New leadership would help turn this around. Close locations, limit services and privatization then appears better.

The Kona Post Office is the best Even through the line is…read morelong It goes very quickly The Post Office employees are kind and Professional every time I need them

Ever since moving here Ive had no problems, yeah sometimes the line can be out the door but that's…read moreno big deal, plus it's the holidays too! They are always so helpful, most of the times they help me with my packages out to my truck, so glad I came to this one instead of Mountain View.

love our local post office! Friendly staff, cheery atmosphere that's always festive for the…read moreholidays. Wait time is still pretty quick even when the lines do get long.

The people at this Post Office are hard working and pleasant. In particular, Lillian, Serena,…read moreDorothy, David and Tara to name only a few. They are a training ground and get workers transferred out frequently only to start training again. We have been doing business with them for 40 years, myself for 11. What these newcomers to the islands write is the frustration of impatience. They do not understand that just because your order may say delivered, that does not mean that the thousands of packages have been sorted out for a yellow slip of notification for pick up. The frustration is often the result of improperly addressed mail which is the fault of the customer and not the Post Office. They really do work hard and deserve to be recognized instead of vilified. Mahalo, Felicia

This post office is such a mess. They are always losing our packages. They even just sent one back…read moreto sender when we had a clear travel notification on it. You're better off dealing with the crowds in Kailua Kona. As soon as I have an address that can accept mail I'm leaving this place. One lady at the front is really nice which is the only reason it's higher than 1 star. Truly can't believe I have to pay for my packages to go missing or be sent back.

Aloha, We Love Our Waikoloa Post Office in the Village! I grew-up in the Big City of Washington…read moreD.C., After moving here this Post Office so much reminds me of watching Mayberry as a kid! The staff treats you just like Ohana, Especially "Leslie" she is so profession always helping to make your visit pleasurable! My Wife & I are Always So Fortunate when she is Working up front counter waiting on us! Big Mahalos Uncle Johnny & Auntie Irene

Very helpful and well managed post office. Thank you for service the public with Such care,…read moreefficiency and patience.

first off let me tell you Gene is amazing. i have some business on the mainland and wanted to ship…read moremy tools, not only did gene give me a competitive price but offered suggestions on how i can better manage my delivery. even if it cost him business. second of all i called them up and gene responded within the hour. i emailed him before business hours.. i am still waiting on calls from others i called 3 or 4 days ago. this is all during the industries "crunch time" i will be calling gene for future shipping problems. thank you JNR

From the owner: At JNR Global Logistics, our mission is simple: Your Best Move is Our Only Mission. We believe…read moreevery move is more than just transporting goods—it’s about supporting people through important life transitions with honesty, expertise, and compassion. Based in Hawaii, we specialize in both household goods and commercial cargo, including long-distance relocations and container shipping between Hawaii, the mainland United States, and worldwide destinations. Whether you are moving your home or coordinating a business shipment, our team is committed to making the process smooth, stress-free, and transparent from start to finish. What sets us apart is our responsiveness, flexibility, and strong local network. We reply quickly to inquiries, tailor our services to fit unique needs, and leverage trusted connections in Hawaii and global logistics hubs to ensure efficient and reliable delivery.