The front clerks are amazing. The back end of this post office is the worst I have ever been…read moretreated by customer service. Rude and apathetic.

These lovely people know how to knock out a line yet have good naturedly tolerated my (stupid)…read morequestions every time!

They just told me that I didn't pay for postage when I had a prepaid postage sticker. It took two…read moreof them to try to figure it out. I took it to the UPS drop location and they said everything was fine and it was free because of the prepaid postage. This is not the first time this post office has tried to charge me too much for shipping a package. Good thing the guy was training somebody to do the same thing at the post office.

Fast friendly efficient service over the years. Thanks for being open and staying safe.read more

After a frustrating experience at the Nampa post office, I went to Kuna and he was amazing!!! So…read morehelpful and immediately knew what had to be done to be able to get our mail. Don't waste your time in Nampa, go to Kuna!

Maybe it's because we are from California and we are used to going to the post office is like going…read moreto the DMV. My visits to this location have always been great. The employees that work here are very friendly and nothing like I have experienced in the past. Always friendly and helpful. Location is very convenient and very easy to get in and out of. This has completely changed my perception of what an experience going to the post office is like. Well done to the local leadership making this feel like a very home town feel.

This post office in Star is small but oh so cute. Not only is it good looking but it is centrally…read morelocated. Parking is easy out front. Inside you can drop off your letters or stand to the counter for more complex purchases. They state they pick up mail at 5pm inside & out but I saw it going out in the morning outside so it may go sooner. The employee I spoke with was friendly. It makes going to the post office fun

The staff here is so kind and friendly and I love their customer service interactions with other…read moreclients. There is a friendly banter that seems fun and personable which I have observed with those who appear to be regulars. (I am new to Star) I recently witnessed a lady working in the front with pretty eyes who was so kind and patient with an elderly woman while she chatted. When I commented on how I appreciated that she did not rush this older lady, but took time to hear her story, she told me, " I have elderly clients come in that only buy one stamp maybe once or twice a week and I think this may be some of the only interactions they get. They just buy a stamp so they can have a brief conversation with someone." This warmed my heart, and I hope it warms yours. With people like this working here it makes me want to come back. Let's all remember this is the post office and not UPS or FedEx. They are not for profit and so they do not create our labels, or tape up our packages for us. Those are expectations for the profitable corporations that charge double. I still marvel that they will carry my letter across the United States for a fraction of a dollar. I know it has doubled since it was 33 cents in 1999. Uhhh, what about the cost of food in the last 5 years?

Jamie was amazing! I had no idea what I was doing and she was so patient and helped me out! I'm…read moreliterally a college student that's never mailed anything before and she was totally nice and helpful!

Wow. So they are not actually UPS.. they are a franchise shipping store that uses UPS.. which I…read morewas not aware of as it doesn't say that anywhere in there. In order to ship here, the location charges you service fees on top of the UPS shipping rate, and in some cases these charges EXCEED the actual UPS rate.. example.. UPS rate was $29.75 + service fees of an additional $32 and then tax making the total of $61.97 ... for one 15lb ground package. This was not told to me at the time. It's only when I had to call UPS and have "Signature Required" removed .. I did NOT request Signature Required.. they put it in there and I could not fix it. Wasted an hour trying to get UPS to update it and they wouldn't as the "shipper" put it on there. When I relayed I was the shipper, that's when they said that actually this store is a franchise and not affiliated with actual UPS. I paid almost $150 for three boxes. Half of that was just service fees. Save money and avoid this at all costs. What gets me is there is no signage or anyone who says it's not actually UPS but just a store using their name. No where. I feel this is criminal and I would avoid at all costs. What else don't they tell you? Yeah. Receipts posted - see for yourself.

Stop by at 2:58pm on a Saturday and won't let me in as door is locked and is closed! Guy working…read moresignals three. Great customer service, close early and don't open when not three. Good thing you don't have more options in this town!

Staff are friendly, professional and efficient. They recommend shipping options when available.read more

What a lovely post office experience I had at the Middleton post office! I shipped several packages…read moreright before Christmas and they were efficient, helpful, and patient with me and my two year old. Everyone was in good spirits, and it seemed to me that workers were actually enjoying their job, which is rare for a post office these days. I will definitely be returning to this location for my future shipping needs.