Packages routinely delayed then lost/stolen. Checked amazon for a book I ordered. Tracking shows delivered a wk ago. Check cameras & see a substitute carrier on route with the pkg in his hand. But he didnt deliver it & never put a note in my po box. I cant wait to get over there & see what excuse they give. The book was $0.96 cent but HARD to FIND! Plus $5 shipping! read more

I've had cards either coming in or going from my mailbox and both times they never got to the destination. When I mailed one from Greensburg...they got it. THEIVES!!!! and no one there cares. read more

Dajahun Massie one of the delivery people was completely rude to me and wreaked of marijuana. I have reason to believe he is not focus, nor capable of doing his job correctly. read more

Thieves on the mail route. My route has six mail carriers that just revolving door. So I got to the Midwest do some work for my mom, she says she's going to send me a money order so go ahead and write my address on the envelope. You're wondering what does this have to do with anything? So 10 days go by I go to check my PO box and the money order is not in there. I talked to the supervisor about it and he says it could become dead mail, damaged in transit, illegible, basically everything but his carriers stole it. The conversation goes on and I mentioned how shady the carriers look. He says he just needs a warm body to deliver the mail! So to me that says it's okay to steal and they know nothing's going to happen to them. So if you live in ZIP codes 15132 & 15134 just know that all of your mail could be monitored and/or compromised by the "warm body" mail carriers. Just in time for Christmas card season! read more

I've had mail in my mailbox for the Mailman to take for a week. He just piles the new mail on top of my envelope. He did the same thing with my mail-in vote. I had to call the post off to get my envelope sent. I'm very disappointed. Never had this experience. How do you get somebody to do the job they were hired for? read more

The MCKEESPORT POST OFFICE lost 2 flags 2 different times that I had ordered from eBay to be sent to a friend. The first time the eBay seller refunded my $. The 2nd time I received tracking emails from the get go. Then one saying early arrival. Then the next one said "Delivered to mailbox Saturday, at 17:06pm(5:06pm). I thought, "hmmmm...but the mail was delivered at 10am & the post office closes at 1pm! I filed complaint & called the local MCKEESPORT P.O. on Tuesday to speak with Mike. He checked it & said "yes we got it here & it was scanned & delivered to....he gave me an address next door to the post office!!! Said he asked mailman who said he'd not seen it...Huh? Then how did u scan it? And as delivered to mailbox but u were in the mail truck parking lot!(filling quotas???) Then I get call today, Thursday from Mike saying they looked for it, no go, & that the mailman will be reprimanded for lying & being incompetent twice but, even tho it is our fault, too bad for you consumer! I said "I know P.O. doesn't refund uninsured stuff but I think the mailman should dig into his well paid pocket & dig out $5! Why have me go away really irritated after you've said he lied & was incompetent in his job! But oh no! Too bad for you lady! Tuff luck! They obviously don't care about their reputation...what's left of it. My mailman in EAST McKeesport would NEVER do that nor would my local home delivery P.O. in N. Versailles! But then they never do those kind of things not treat customers badly, and they NEVER lose, misdeliver or falsely scan the mail to cover their lazy butts because they don't have to! They do their jobs and do it WELL! Not like the poor work ethics of the MCKEESPORT P.O. read more

There is always a line or wait. On many occasions the front clerks either are tied up with other business, are slow or just ignore you. My mail carrier is always late. Apparently this street is near last on his route-arriving after 4 pm. Why not rotate delivery order once in a while so everybody has a chance to get their mail early for a change? On the pkus side, money orders are inexpensive and debit cards can be used, not just cash. There also is no fee for cash back transactions. read more

After visiting this post office I completely understand why the USPS is going out of business. Customer service is something that keeps businesses going in this country. That ideal is not displayed at all at this USPS. I work in McKeesport myself so I'm familiar with the cliental in the area. Poor customer service in any area is a shame. I left this location and went to the UPS store in White Oak. Never again will I go back to this post office again. read more

Service clerk was friendly and helpful. Wvwn asked if rhe mail iwas sending was BirthdaY cards i told her yes so she went and got birthday stamps read more

This post office is absolutely TERRIBLE! I wish my mail could come from somewhere else! I live in Elizabeth Township but my mail service comes from McKeesport. I haven't received mail now for a month, no junk, no bills, no nothing! I swear my carrier has a shitload of mail in his house that's not his! WHEN I actually get mail, it looks like it has been chewed on. It is all crumpled up and torn and I have had several Netflix dvds broken from the carriers jamming it into my maibox. I have had packages thrown up my concrete stairs and some have been broken. I have had certified letters stating the letter has been attempted at delivery and now I have to pick it up at the office ... they NEVER tried to knock on my door to get my signature. I absolutely despise this branch and wish they would do something about it! read more

Front desk is very rude. The only time I bother with this Post Office is when we got on vacation and then I need to stop mail delivery and resume it. Three times, one of the front desk employees has told me that we have no held mail. I have to get the supervisor to retrieve it for me because she is so clueless. Or else the mail delivery was not resumed like I was told that it was. read more