Just moving to Saint Louis I have not received packages and mail without in help in retrieving…read morethese items

The people here are incredibly rude and I don't think they know how to do their job correctly. At…read moreleast the people at the desk. I bet you the people in the back are actually good at their job. Maybe they should actually hire more people so the line doesn't get 30 minutes long.

PASSPORT SERVICE EXPERIENCE:…read more I missed the coveted online renewal period (after waiting my whole life for online renewal opportunities! lol), and found myself needing to renew my hence expired passport. I read up on everything that I needed to do ahead of time, so I felt that was prepared. However, I got to the window and as the PO clerk went through his checklist, he got me on one thing - the money order. Gah! Luckily, he stated that he could sell me a money order if I could pay with cash or debit card. No problemo! I paid the expedited fees and off my data went! This was done on 29Dec. I received my new passport on 10Jan! Wow! Efficiency! I actually went back to this location with my best friend who also needed a new passport. Since she was only 4 years old on her last passport, and that passport book was forever lost, she had to start over with a new passport. Her process was a little different. 1st - You HAVE to make an appointment. You can do this online via the USPS website. 2nd - documents. New passports require multiple proofs of citizenship/IDs along with copies, front and back, of the original copies. (I don't know why they need all that.) Generally, the original birth certificate with the seal, social security card, driver's license. Copies of each; front and back of driver's license. If you're a married person who has taken on the surname of your betrothed, bring the marriage certificate (to prove/support why your last name differs from that on your birth certificate) and a copy of the marriage certificate. My friend also got her photo taken here. She had one taken at CVS but she liked the post office photography better so she used that photo instead. (I wish I'd done the same, because mine is definitely fugly!) Again, the young man assisting us was very helpful through the entire process. I'll be bringing my daughter here next to ensure a pleasant passport experience for her.

We came here for our passports. I was unprepared and did not have the paper work filled out for my…read moreentire family, 4 of us. I also did not have copies of anything. Cody took care of us and could not have been more patient and kind with my entire family. He printed and made duplicates of everything for us. He could have easily seemed irritated since we were not well prepared for the appointment but he was amazing and great. Also he was honest with us in how long he thought our passports would take to get to us, therefore we did not pay extra to expedite them and we needed them in 7 weeks. They say typically it takes 5-8 weeks for new passport applicants. It came in 4 weeks. Thank you Cody!

consistently terrible . I wonder who hates their job more: these employees or the DMV across the…read morestreet. Once again, I arrived at the post office before 6 o'clock to find the doors locked. This isn't the first time this has happened.

This location Closes and locks their doors before closing time... Beware! This is the second time…read morethis has happened to me when arriving just minutes before posted closing time. Their excuse this time: "I'm the only one here (not true) and I have to shut my system down." That's YOUR problem, not mine. You have specific hours posted and should remain open for that entire time!! You waste MY time by making me return (or finding another location.

Finally spoke with owner 1/16/26 and he apologized and promised to send a check. Check fully…read morecompensating me for the cost of the damaged item was received 1/20/26 and deposited.

I went here today. There was one woman working the counter (5/5/26) around 12:00 ish - the man in…read morefront of me needed to fax something - the lady said no one can fax anything for about an hour., no one's here to do it. Come back in an hour or tomorrow the man replied i need it faxed today so I' ll go to some other store As he walked out THE CLERK mumbled WELL THEN GO SOMEWHERE ELSE and rolled her eyes. It was my turn - I had some legal docs and a preprinted label. I showed her and reached for the envelope to put my things in she said I'll do it. So she took my documents and as I stood there to make sure my paperwork was going to get labeled properly because everyone before me she kept piling up and placing their labels on top (which I get, to help everyone get through the line) she looked at me and said you're done I got this. I have no idea if my label actually made it on my envelope #1 why couldn't she fax something #2 why would you be so rude #3 DO BETTER I'll use a different UPS going forward

At one time I lived in Valley Park and used to visit this Post Office somewhat regularly. The…read moreservice is always friendly and nice and while it can fill up there aren't too many people that know its tucked away back there. Today I visited on my way to I-44 so it was very convenient. Support USPS! I'll be back!

Best USPS experience in my life. Worker Tammy helped us a lot and wished a great day. Highly…read morerecommended!

This is the worst location I've ever been to... imagine needing one small piece of tape for a…read moreplastic bag & them charging $4 for a roll of packing tape. EVERY location I have been to will give you a half an arms length of tape. It's poor customer service because you don't want to be a decent human, get up off of your butt & grab a small piece of tape. Lazy.

Overland Post Office is getting worse by the day. I have ask about my mail dozens of times and…read moregetting nowhere. My email tells me I have mail and most times shows pictures but I never get the mail. Where is it? where does it go?? I know in the past alot of times the neighbors has got my mail and was good enough to bring it to me. I have bank and investment statements that is missing so far this month. At one time we had good reliable people in the post office.

This is where my mail comes from but not really the closes Post Office to my home. Today was only…read moremy second time here. I got one of those notices and had to pick up a package at the Post Office. Very friendly postal workers and I was in and out in under 2 minutes. I'll be back!

Love this location. So much nicer than other ones in STL. It is very bright and clean. I have…read morenever had to wait more than five minutes, and usually less than that. Employees have always been quick and accomodating. Easy parking.

Best location for me. Everyone is very helpful and pleasant even when they are extremely busy…read more Store is always clean. Parking is plenty. Best UPS store in the area.

Needed to return a package, and stopped at this location on my way to work. Service was quick, the…read moreinside was very clean and organized, and the woman assisting me was very polite. She packaged my items up for me with no problem and ensured i got my tracking numbers.

Out of town trying to confirm a package hold, and FedEx won't allow you to call individual store…read morewhere package being held, just makes you run through their central call service, no personalized service. Done with that.

Michael was very informative and helpful. The store is very clean and there was no wait for…read moreservice. Overall a wonderful experience.