I am updating my review because I filed a ticket with USPS and they addressed it same day (within a…read morefew hours even). I appreciate the level of service at that point. Thank you! -------- No answer on the phone ever, called multiple times during the day and ended up just holding infinitely with no answer. I understand they are busy but you would think they would have some type of answer service or guidance for those who can't travel there in person.

These folks have always been great to me, they are local and do a fantastic job! If your in Lisbon…read moreor the Falls they will take care of you.

The folks at this post office have been friendly for as long as I can remember (I've been an on and…read moreoff patron since the nineties). I had the pleasure of dropping in just after Christmas to send a package. There was no wait and the clerk was friendly and happy to chat. Just today I received a package that was shipped from this post office - now that's great service as it was mailed just two days ago and there was a holiday (NYE). While the actual post office is pretty small there's still lots of good stuff going on. Fun cards for birthdays, upcoming holidays etc. Definitely recommend dropping in for some hip looking stamps or just to drop something off to a real life person.

Very friendly and efficient staff, always appreciate someone that's willing to be kind and share…read morehappiness and crack some jokes and puns along the way... I ship my artwork through this post office and I'm always informed and given the best mailing options and tips for what I mail.

So frustrating when people assume you don't speak or understand English, I may look "ethnic" or…read more"exotic", but I am American, was born in America. I simply misunderstood what the cashier said, I have a lot on my mind & a little spacey today & she repeated what she said to me slowly & in a condescending tone. It's the holidays, no need for that, if someone misunderstood you, just smile & repeat it in a friendly, patient tone & wish the customer Merry Christmas, that is good customer service. Speaking to someone in an arrogant, belittling tone will result in a bad experience for the customer which is bad for business. I will not go to that post office again, but in the spirit of Christmas, I hope they have a happy holiday anyway & Merry Christmas.

I have seen the current manager do a great job assisting people with complicated questions. He is…read morecalm and always quick to help and jumps in to assist other clerks when they don't have the answers. Today - 10 minutes before closing time on a Friday - he answered the phone and my tracking question (an odd one), looking up the information (from 2 months ago). Happy camper.

Do yourself a favor and skip the Brunswick Post Office all together. 1 clerk. 10 people in line…read moreand she's out back doing who knows what. Certainly not being quick. They're so agonizingly slow, and totally clueless! There's a plaque on the back wall that says they got a 5 star review. No way!!! If I could give them a ZERO I would. Every time I go there I come out older because it takes sooo long.

They arbitrarily decide they "don't have access to delivery location," even when there's been no…read morenew snow. They report (in the tracking history) that they don't have access to the location at 8am, though they don't drive by my apartment until afternoon. I have had positive interactions with the employees working at the windows, but the delivery service is awful, and there is no accountability at all.

They don't deliver Amazon packages I watch them drive by , and then post a status as undeliverable…read more82 times in the last 6 months

The window service is great. I can get things fast and at a good price…read more The delivery is a totally different aspect. Someday you getting your mail and someday you don't. Sometimes your mail is way late like 6 or 7days.

I had $645 in gift cards that made it to this post office and an employee stole them. She is being…read morecharged but I am not being refunded. I have proof and no one will give me answers or help me with this issue. Don't trust Rodman Rd Post office. Terrible!!!

It really sucks when you take off from work just a little bit early to specifically race to the…read morepost office before 5. You walk into the lobby - past a sign that says open until 5 - to a lobby that's been fully closed down. Evidently 5, actually means something earlier than 4:50. Looks like I'll need to leave work early tomorrow too.

I've been to post offices around the US and the world and this is the most efficient, well run,…read morefriendly and welcoming post office of them all!

Why does it feel like the world keeps evolving but the post office doesn't? There's usually 1…read moreperson working, a line of customers and staff isn't overly friendly. I've struggled with the New Gloucester post office because they won't drive down any "unplowed" private road or driveway to deliver packages. Unplowed includes a dusting of snow (not enough to be plowed). I've lowered my standards and try to order less online during the winter months to avoid the frustration.