These folks have always been great to me, they are local and do a fantastic job! If your in Lisbon…read moreor the Falls they will take care of you.

I am updating my review because I filed a ticket with USPS and they addressed it same day (within a…read morefew hours even). I appreciate the level of service at that point. Thank you! -------- No answer on the phone ever, called multiple times during the day and ended up just holding infinitely with no answer. I understand they are busy but you would think they would have some type of answer service or guidance for those who can't travel there in person.

The folks at this post office have been friendly for as long as I can remember (I've been an on and…read moreoff patron since the nineties). I had the pleasure of dropping in just after Christmas to send a package. There was no wait and the clerk was friendly and happy to chat. Just today I received a package that was shipped from this post office - now that's great service as it was mailed just two days ago and there was a holiday (NYE). While the actual post office is pretty small there's still lots of good stuff going on. Fun cards for birthdays, upcoming holidays etc. Definitely recommend dropping in for some hip looking stamps or just to drop something off to a real life person.

Very friendly and efficient staff, always appreciate someone that's willing to be kind and share…read morehappiness and crack some jokes and puns along the way... I ship my artwork through this post office and I'm always informed and given the best mailing options and tips for what I mail.

So frustrating when people assume you don't speak or understand English, I may look "ethnic" or…read more"exotic", but I am American, was born in America. I simply misunderstood what the cashier said, I have a lot on my mind & a little spacey today & she repeated what she said to me slowly & in a condescending tone. It's the holidays, no need for that, if someone misunderstood you, just smile & repeat it in a friendly, patient tone & wish the customer Merry Christmas, that is good customer service. Speaking to someone in an arrogant, belittling tone will result in a bad experience for the customer which is bad for business. I will not go to that post office again, but in the spirit of Christmas, I hope they have a happy holiday anyway & Merry Christmas.

I have seen the current manager do a great job assisting people with complicated questions. He is…read morecalm and always quick to help and jumps in to assist other clerks when they don't have the answers. Today - 10 minutes before closing time on a Friday - he answered the phone and my tracking question (an odd one), looking up the information (from 2 months ago). Happy camper.

Well, while the people inside are very helpful, their parking lot now leaves a lot to be desired…read more They have taken up the customer parking spots with reserved spaces for their new, large, mail trucks. This shouldn't be a problem as the lot is very large, but it is. There are really only 3 available spots and 2 Handicapped spaces. Why, the other day I was waiting for the only available space to open up-I was waiting to the side, as the truck was getting ready to leave, when a women pulled up in her car and quickly took the spot as the truck exited. Now, mind you, she saw me waiting, I honked at her and pretty much went full Jersey, and she parked herself in the spot. How rude! And how few spaces are now available in that large lot.

Shane was a delight this morning. I had nothing but trouble at the Auburn Post Office on Great…read moreFalls, to the point where I literally had to leave and come to this post office. Shane was friendly, polite, and gave me no problems sending out my package. Will continue to use this one, never going to the Auburn location again, they were SO RUDE. Shane, thanks for being amazing.

They arbitrarily decide they "don't have access to delivery location," even when there's been no…read morenew snow. They report (in the tracking history) that they don't have access to the location at 8am, though they don't drive by my apartment until afternoon. I have had positive interactions with the employees working at the windows, but the delivery service is awful, and there is no accountability at all.

I have lived in Auburn for one year and I've never had so much problems with my mail as I do now I…read moreget my mail in back of the building all the Post Office men know this but they deliver my mail to the front of the building where the other five tenants have their mailboxes and I get all five of the tenants in my mailbox I have to always go chasing after my packages we have told the mail carrier many times and he runs away when we tell him that the package that he just sat down is not ours

The window service is great. I can get things fast and at a good price…read more The delivery is a totally different aspect. Someday you getting your mail and someday you don't. Sometimes your mail is way late like 6 or 7days.

It really sucks when you take off from work just a little bit early to specifically race to the…read morepost office before 5. You walk into the lobby - past a sign that says open until 5 - to a lobby that's been fully closed down. Evidently 5, actually means something earlier than 4:50. Looks like I'll need to leave work early tomorrow too.

I've been to post offices around the US and the world and this is the most efficient, well run,…read morefriendly and welcoming post office of them all!

Why does it feel like the world keeps evolving but the post office doesn't? There's usually 1…read moreperson working, a line of customers and staff isn't overly friendly. I've struggled with the New Gloucester post office because they won't drive down any "unplowed" private road or driveway to deliver packages. Unplowed includes a dusting of snow (not enough to be plowed). I've lowered my standards and try to order less online during the winter months to avoid the frustration.