Super nice friendly and helpful at the counter . Learned how to use the QR code for my eNay…read morebusiness. Will return if in the area. ThankYou

This is the "main" post office for the central Lakeland city proper. It's large and roomy, with…read morelots of PO Boxes and plenty of parking. It's clean and the people who work here are polite. Are they fast or slow? Depends upon the season and the amount of customers. I say they are about average. They usually have enough Priority, etc., supplies on hand, except of course, during this past holiday rush (December 2020), but then no post office around did. (I don't believe anyone expected the rush that happened.) Speaking of 2020, they at first had the clear shower curtain protectors, but now have plexiglass like everyone else and are masked as proper.

I don't know why the poor rating on this post office. It's small and a bit awkward to drive in and…read moreout of, but seriously? I've seen many post offices a lot smaller and stranger than this one. It has the usual P.O. boxes for rent, and a small store inside with boxes, packages, and other supplies to purchase, along with the usual Priority/Express supplies. There is a clean counter to use to prep your items with pens, etc. The gentleman who works here is polite and helpful. I've spent time prepping things at the counter and have overheard him dealing with other customers and he is very patient and kind, especially considering how many elderly appear to use this particular branch.

Man I thought the downtown Lakeland post office was bad but it's the freaking Taj Mahal compared to…read morethis one. And it's not that the service is especially terrible here (slow to be sure, but the clerks are at least pleasant), it's the location, size and poor layout of the place itself. Also, the sign is parallel - not perpendicular - to the street. You know how many times I've driven past this place because I couldn't tell it was a post office?! First of all, it's located on the fastest intersection of S Florida Ave and also the most cramped. I'll bet accidents are common here. Secondly, the parking lot is extremely cramped. I almost got T-boned pulling into it because a car in the first parking space was backing out as I was pulling in and there's no way to go around a car backing out (unless you have a moped maybe). Additionally, there are not one, not two, but THREE wicked blind spots you have to navigate through just to GTFO (see photos). As for the actual post office it's very cramped. The hallways are narrow, the main room is also tiny and quiet. There's usually not too many people here and yet the clerks still take forever to complete transactions. At least they're friendly. There's just no reason to go here. The downtown branch is only a mile or two away and has much easier access parking and a much bigger space. Unless you live within walking distance, I see no reason to use this branch.

As far as Post Offices go, this is my pick to stop by in Lakeland. You really never know what…read moreyou're gonna get in a post office experience- and there are so many bad stories. This Combee location has always been good for me- the workers are kind and helpful. I've had to stop here for various reasons and it's never unpleasant. It's located on a weird side street along Combee Road and is easy to miss. Because of this I don't think it receives as much traffic as other post offices so it can be more convenient to go to for that reason too. 2 thumbs up for this location!

No matter what time of year they always give great service; thank you for your hard work and…read moreefforts.

Ok it's been 12 months later! And has it gotten any better, NO! Worse as a matter of fact! First of…read moreall a second check disappears for two weeks! I new something went terribly wrong. Ok then even worse than I had thought 2.5 weeks later I received a check back from sender with a note attached! Saying that the check had been returned to sender! Ok that tells me one of two things one it got dropped at mailbox and blew away. Or second it was placed in the wrong mailbox! Most likely that was it! Ok now this week once again it hasn't arrived! And of course when I could use it the worst! So once again I have a very bad feeling about it! Know for years up until the last couple years I could set my clock on when it would be here, Mondays! Now there are times it does arrive on Mondays... But getting fewer and fewer! Am I just Happy as the time of year it is No.

I just went online to google the post office hours and saw they had 1 star and HAD to leave a…read morereview. I hope someone else does this too because these workers do not deserve that. They've been getting their butts kicked with COVID. Less staff, more business and more procedures that slow things down. These very essential workers get from me! I sell stuff on EBay all the time and they are always polite and fast! Yes, if you go at the wrong time you might wait behind 20 people but they are up there taking care of each person just how you would want to be taken care of and moving as fast as they can! Learn how to use the self service machine if you can't wait. This Post Office is great and mistakes happen. Get tracking numbers & get informed delivery, things happen. I've never had an issue and visit weekly.

They've lost my $150 shoes and tracking them is impossible. The customer service is less than…read morehelpful and it's going on 30 days . I've had three people contact me or I've contacted them and no luck . I just want my priority mail insurance money. No reason they should loose my mail it was a well marked parcel , no longer will I ever trust them .

This post office is terrible and they simply do not care. I work for a post office in Pinellas…read morecounty and they would never let us be so careless and nonchalant about customers packages. I ordered a package for my elderly father and they returned it to sender saying the address was insufficient. I checked the shipping information and it was all correct. Called the office and they told me sorry it was an accident. I then asked what they are going to do about my package then they told me they couldn't do anything. Will be going up there to speak to a supervisor in the morning as I am out $60+ dollars for an order for my father. This office gives USPS a terrible name.

This is a small post office with unique hours. Conveniently located. Small parking lot but easy to…read moreget in and out of. I couldn't give it 5 stars because they don't offer any self service options like a kiosk or way to get materials/stamps outside of their business hours which are limited. If you work traditional hours this isn't a place that will suit your shipping needs. They are only open 9-4 and closed daily from 1-2 for lunch. The only thing you can do outside of their business hours is drop off a letter/small package and check a PO Box if you have one.

This is a great little one-counter small town post office. It is a five-star location if you mind…read moretheir hours. They close daily from 12 to 2 for lunch and are open shorter hours than the larger branch post offices (4 pm maybe?) and have no Saturday hours. Their clerks are both knowledgeable and friendly. If you play it right, you can avoid the long lines of other places. I wish we were rewarded with more hours for this location!

If there was a negative rating I would be clicking on this. The employees will cover each other's…read morebacks instead of doing what is right. KARMA... I have given my situation to The Most High, Sees EVERYTHING. USPS workers think you are so smart when in fact you are only hurting yourselves and everyone! I had a year P.O. Box. Instead of letting me know my box payment was due they closed my box and put returned to sender on all my mail. They TAMPERED with my mail! To this day the situation has not been corrected. I check back many times only to find out from their superior no one verified my new address. I tried to re-open the same box but this wasn't an option. Seems this location is very incompetent, from their superior's mouth. The many times I was there and no one went out of their way to check this minor detail with a HUGE impact on my life. Washington is full on in the know. Seems this location has lots of issues and when you leave comments it doesn't help them but add to on going issues. I'm not going away. I have learned NOT to drop off my packages here as they never for some reason reach their destination. What "IF" a package was dropped for delivery but instead of shipping it someone stuffed it where they shouldn't of?... What was in the package? Washington, Hello Washington, do we have a problem here? Why are packages NOT BEING DELIVERED?

I'm guessing the person talked about in other reviews is gone. I've been here several times in…read morewithin this last year and the customer service is great.

The staff at Eagle Lake Post Office are always professional, personable, well-informed and…read morecourteous. The building is modern and clean. I have maintained a P.O. Box at this post office for years, and intend to do so for years to come. It's a 10 out of 10 for me. William McDonald, PhD

Im just very happy that we have a FULL service post office in Eagle Lake, FL with perhaps at most 4…read morestreet lights. The employees are always welcoming!

I used Goin' Postal in Lakeland for an expedited shipping service on March 2026 paying $135 for…read morenext-day delivery of important documents. Unfortunately, the package was never delivered due to an issue with the address formatting. I contacted the store for assistance and to request a refund or resolution, but I was informed that no refund would be provided, and I did not receive an apology or clear explanation. I paid for a service that did not occur, and the lack of customer support and accountability was disappointing. For a service that handles time-sensitive shipments, I expected more proactive communication, verification of address details before shipping, and a willingness to resolve the situation when the service failed. I hope Goin' Postal improves its address verification processes and customer service practices so that future customers do not have the same experience.

If I have any postal needs I go here! Great service!! I…read morehave never been a fan of post office but love Goin' Postal

I had an excellent experience at the Haines City Post Office thanks to Joel. He helped me with the…read morepassport process and took the time to carefully review my documents. Another attendant only gave me the address, but Joel made sure everything was complete. Thanks to him, I realized my paperwork was missing some information. If I had sent it without waiting in line again and without Joel's help, my documents would have been returned as incomplete. Joel was patient, knowledgeable, and truly helpful. His attention to detail and dedication to customer service made a big difference. I highly recommend this location, especially thanks to Joel's outstanding service.

It was my first time here and I was here to drop off a package and get an initial passport book…read more The parking lot is big, there is a letter drop off outside so you don't need to go inside. They don't have a package shoot for dropping off packages so you have to wait in line to drop off or leave on the counter near the door. This office has a lot of PO Boxes and a passport office. The package drop off was very easy and the people at the counter are nice and helpful. The passport people are very helpful and can answer any questions you have. They also offer photo services here, would recommend you use them instead of bringing your own. They also have pre printed passport booklets you can fill out so you don't need to print anything at home. I would return to this post office again if I needed to!